Diamond Hyundai Palmdale

I showed up early for my regular maintenance appointment and the service department was very friendly. and the service department was very friendly. More

We had a great experience with this dealership and our sales associate, Sammy, was awesome! sales associate, Sammy, was awesome! More

Service was completed, but communication was insufficient. My recall SW update should have taken less than a day, but they found a safety defect that required new camera hardware and needed to o insufficient. My recall SW update should have taken less than a day, but they found a safety defect that required new camera hardware and needed to order parts. But from the time I dropped it off until two weeks (14 days later!) I didn't receive a single email, text message, or phone call updating me of those developments. I sent several emails asking for status, but didn't get any replies. The service department should implement a standard cadence for updating customers. More

I have always had great service. Lexy was great and took care of me!!! thank you!!!! Lexy was great and took care of me!!! thank you!!!! More

They were very friendly nice understanding and helpful I and very grateful blessed and happy with the services thank you guys very much and very grateful blessed and happy with the services thank you guys very much More

They found the best deal for me with my budget and credit, after a long day I was able to go home with a car! credit, after a long day I was able to go home with a car! More

Chris was a super relaxed and informative in the service department, walked through all the info and made sure I understood what was going on for service that day. Service was quick, one hour, and I was bac department, walked through all the info and made sure I understood what was going on for service that day. Service was quick, one hour, and I was back on the road! Thank you Diamond Hyundai Palmdale! More

Work was done correctly and very happy with the process and would recommend dealership for service and purchase and would recommend dealership for service and purchase More

Purchased a Santa Cruz on Valentines Day and while salesman was nice during the sale, things turned sour quickly. We requested rails be added and asked if it was possible to have them installed that d salesman was nice during the sale, things turned sour quickly. We requested rails be added and asked if it was possible to have them installed that day. Salesman confirmed the rails were available and told us that it would only take a hour to complete. Needless to say, the next 51/2 hours were filled will untruth, fabrication, and delay tactics. At every turn we were constantly told it's just going to be an hour more, should be out in 30 minutes, and it's in detail and they just need 5 more minutes. The service was a fiasco when the truth would have been much easier. If they would have simply said that it was going to be a few hours or can you pick it up in the morning we would have been comfortable with that. Instead the constant delay and untruth is what cost us to sit at the dealership for more than8 hours. And we still got a simple exterior wash and a tank of gas. All the items that you would think would be installed during final detail was simple left in the cardboard boxes and set in the back of the vehicle for us to install. Even the Finance gal couldn't follow through on the promise to email copies of the electronic documents. All she provided was a copy of the initial contract and a false promise to email me information. I didn't even get copies of the warranty paperwork.. obviously the point is don't trust their service and don't shop on a holiday. More

Went to the dealership for courtesy maintenance and picked up a couple accessories while there. picked up a couple accessories while there. More