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Diamond Mazda

Lancaster, CA

4.1
148 Reviews

1015 Auto Mall Dr

Lancaster, CA

93534

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148 Reviews of Diamond Mazda

August 20, 2023

Very pleased with my results. Input to service was quick and service was completed timely. I appreciate the early notification of services needed. and look forward to completion o More

by GEODAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales department contacted.
Aug 23, 2023 -

Diamond Mazda responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Diamond Mazda. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 20, 2023

Reception at arrival for servicing was excellent as usual. My car was placed into work faster than expected. Work was completed and feedback was given . I was advised on items needing future attention More

by GEODAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not used.
Aug 23, 2023 -

Diamond Mazda responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 19, 2023

The reps were really nice and explained everything to me. They even made a video showing what they were working on and where the problem was. More

by ASHLEYNMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn Curiel
Aug 23, 2023 -

Diamond Mazda responded

I appreciate your kind words about our service team. Thank you for choosing Diamond Mazda for your vehicle needs. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 13, 2023

Sarah is a very sweet, understanding, and overall kind person. Very approachable and will answer any questions you have. More

by sdenning2187
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Hile
Aug 16, 2023 -

Diamond Mazda responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 13, 2023

I recently bought a Toyota Tacoma from Diamond in Lancaster. Their staff is knowledgeable, willing to work with the customer's situation, and went above and beyond in my interaction. The staff were w More

by ryanglazner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramsey Esteva, Isaiah Soto, Fabian Ibarra
Aug 16, 2023 -

Diamond Mazda responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Ryan! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 12, 2023

Sarah Hile was amazing. She was very helpful and knowledgeable of kept our need in mind the whole way. More

by Ilene Cisneros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Hile
Aug 16, 2023 -

Diamond Mazda responded

Thank you for leaving us this great review, Ilene! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 11, 2023

Amazing customer service Sarah will take really good care of you and do everything needed to get you where you want to be More

by Eloc42011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Hile
Aug 16, 2023 -

Diamond Mazda responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 10, 2023

They did a lease for me on a new ND2. Love the car. The folks were great, especially Isaiah, who did all my paperwork and delivered the car to my house. If you want to sell cars, do wh More

by robertrdrake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramsey Esteva, Isaiah Soto
Aug 15, 2023 -

Diamond Mazda responded

Robert, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 10, 2023

Amazing ! Very knowledgeable and very helpful. Great service help me get my right transportation. She cared about her customers . More

by edgard252007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Hile
Aug 15, 2023 -

Diamond Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

August 10, 2023

Diamond Mazda is great! They go above and beyond to provide great service.I would recommend them to everyone looking for a great deal. More

by l.c.
Recommend Dealer
Yes
Employees Worked With
Sarah Hile
Aug 15, 2023 -

Diamond Mazda responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Diamond Mazda satisfied. I am very appreciative of your 5-star review and recommendation. I appreciate you continually trusting us with your car buying needs and I hope you enjoy your new vehicle! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

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