Dick Dyer Mercedes-Benz
Columbia, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 PM - 7:00 PM
Wednesday 9:00 PM - 7:00 PM
Thursday 9:00 PM - 7:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 PM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 PM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 151 reviews
Great service. Kept us informed. Followed up to make sure all was working properly. Thanks Kept us informed. Followed up to make sure all was working properly. Thanks More
Everything about my experience for my service was great . My car is only going there My car is only going there More
They did the work that was needed in a timely manner. The waiting area was comfortable. The waiting area was comfortable. More
I really enjoy the ease of getting your vehicle serviced. Also the video that you receive explaining in detail what was done to the vehicle. Also the video that you receive explaining in detail what was done to the vehicle. More
My service was very efficient and the staff was courteous . I look at some new cars during my wait time. courteous . I look at some new cars during my wait time. More
She stated that the bill wasn't paid after I told her it had been paid. The bill had been paid days ago and she hadn't bothered to check after I gave her the name. She appeared to have looked at the amount had been paid. The bill had been paid days ago and she hadn't bothered to check after I gave her the name. She appeared to have looked at the amount of the bill and then assumed that it had not been paid. Check first, and leave whatever assumptions or biases out of professional interactions. More
I had the pleasure of experiencing outstanding service from Sarah during my recent visit to the car service center. From the moment I arrived, Sarah greeted me with a warm and professional demeanor, makin from Sarah during my recent visit to the car service center. From the moment I arrived, Sarah greeted me with a warm and professional demeanor, making sure I felt comfortable and well-informed about the process. She took the time to carefully explain the services my car would need, answering all of my questions with patience and expertise. Throughout the service, Sarah kept me updated on the progress, ensuring I knew exactly what was being done. Her attention to detail and commitment to customer satisfaction truly set her apart. It’s not often you encounter such exceptional service, and I’ll definitely be returning thanks to Sarah’s incredible dedication and professionalism. More
Well-organized service place. They always greet you with smiling faces and pay attention to little things. They always greet you with smiling faces and pay attention to little things. More
My customer service rep(Ryan), that’s who makes us feel like our car is in good hands at your dealership, he’s pleasant with my wife every time she brings her car in for service like our car is in good hands at your dealership, he’s pleasant with my wife every time she brings her car in for service More
Have always had good experiences with Dick Dyer Dealership and Jill Lara is fantastic throughout buying process. Dealership and Jill Lara is fantastic throughout buying process. More


