Jay Kirkland
Jay Kirkland at Dick Dyer Mercedes-Benz

Jay Kirkland

Service Advisor

Dick Dyer Mercedes-Benz

5825 Two Notch Rd
Columbia, SC 29223

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4.6
26 Reviews
4.6

26 Reviews

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26 Reviews of Jay Kirkland

May 14, 2026

Dealership Rating
Employee Rating

I love working with Sarah. I always choose her as my advisor and have a great experience. More

by vcholling
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Dorame

May 13, 2026

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Chris, my mobile service tech was awesome! I love being able to most services at home! More

by DGMOORE51
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Smith , Chris, mobile tech

May 09, 2026

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Staff were all super friendly and knowledgeable. They made the process so smooth and efficient More

by jdunca45
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Dorame

May 02, 2026

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Tech was on time and communicated well throughout the process. The video summary at the conclusion of the service visit was great More

by ZachCox
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Recommend Dealer
Yes

April 24, 2026

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Brought my CLA45 AMG in on a flat bed and they got me all sqaured away within a couples days. People were very helpful and communicative. More

by PARKER.KUNZ1998
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Recommend Dealer
Yes

Other Employees Tagged: Boyce Rampey, Sarah Dorame, Ryan Smith , Clifton Fomby

April 20, 2026

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Great service Boyce was awesome found a Loaner car for me with ease Quick service Pleased in everyway More

by sghent001
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Recommend Dealer
Yes

April 20, 2026

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Very good,thanks you. see you next time . I have good experience with it as More

by Jerryqiu2009
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Recommend Dealer
Yes

April 19, 2026

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Service would not return calls and failed to explain when car would be ready. Communication was non existent and level of service extremely poor. I have owned multiple Mercedes and interacted with sever More

by c.smith
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Recommend Dealer
No

April 16, 2026

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Employee Rating

I have been a customer of Dick Dyer since relocating to Columbia in 1989, but have driven a Mercedes since 1978. My history speaks volumes about the dealership and their products. More

by RSFAULK
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Mims, Jill Lara

April 12, 2026

Dealership Rating
Employee Rating

Everyone was so kind and personable. All were smiling and so very helpful. Very nice service you don’t find much of these days. The personnel made my repair service enjoyable! Highly rec More

by Sally
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Recommend Dealer
Yes
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