Dick Dyer Mercedes-Benz

The service consultant was excellent. The consultant clearly explained the work to be done, which included not only the cost involved but also an accurate time frame for completion. The consultant clearly explained the work to be done, which included not only the cost involved but also an accurate time frame for completion. More

Everyone was very kind and pleasant and I would take my car back there again. car back there again. More

Brought my CLA45 AMG in on a flat bed and they got me all sqaured away within a couples days. People were very helpful and communicative. sqaured away within a couples days. People were very helpful and communicative. More

Traveling and had a breakdown. Boyce Provided a loaner car and repaired my car in a day. Everything was very professional. Thanks. Boyce Provided a loaner car and repaired my car in a day. Everything was very professional. Thanks. More

I had a wonderful experience. Ryan Smith was the best. He was very helpful and kind. I didn’t have an appointment and came in at the end of the day. My tire was deflating. He cam Ryan Smith was the best. He was very helpful and kind. I didn’t have an appointment and came in at the end of the day. My tire was deflating. He came outside quickly to help. More

Having a brand new Mercedes, which has been 10,000 miles on it, I brought it in on a Wednesday just in line. I was informed that the car probably would not be seen until Friday or Monday. No courtesy, cars, on it, I brought it in on a Wednesday just in line. I was informed that the car probably would not be seen until Friday or Monday. No courtesy, cars, no updates, and a car at my expense. Not knowing how long to reserve a car. Every time I got information I had to reach out. Even Phil has not returned a call. Customer service low on the radar. More

Very Professional and Polite, taking the time to explain what is wrong with your vehicle and giving you the best option to fix your vehicle. what is wrong with your vehicle and giving you the best option to fix your vehicle. More

Visit was great part warranty work and new sales. Very accommodating. Sarah was awesome and made sure I was happy. Very accommodating. Sarah was awesome and made sure I was happy. More

Great service Boyce was awesome found a Loaner car for me with ease Quick service Pleased in everyway me with ease Quick service Pleased in everyway More

Very good,thanks you. see you next time . I have good experience with it as see you next time . I have good experience with it as More