Our experience was absolutely perfect. From the moment I send an online request regarding a coach to the moment we drove it off the lot, we couldn't ask for a better experience. We work with Chuck, as our salesman, Duane for financing, and Paul was our service and delivery technician. They were so responsive, helpful, courteous, and informative. They gave us a phoenomal deal for our trade and had great price for our new (used) coach - and believe me, I shop everywhere. It was really handy to have a body shop onsite as our unit trading in had a tire blowout and body damage as we were on our way to the dealership - they took it all in stride and still gave us exceptional value for our unit. Duane is one of the most organized financier I have ever encountered. Chuck was at my every beckon call - and I had a lot of calls and questions, and Paul hung with us with every question, went through every feature in the coach and made sure we were not but completely satisfied before he left. They loved our dog and even thought of little things like giving a ride to the hotel and bringing us waters. We will, without a doubt be back when we are ready for the next one!