
Dick Hannah Chrysler Dodge Ram
Vancouver, WA
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Kept me from going to Idaho I was prepared to drive to Idaho and buy from Dave Smith Motors. Taylor was able to find the same price truck and match it. GREAT EXPERIENCE! I wi I was prepared to drive to Idaho and buy from Dave Smith Motors. Taylor was able to find the same price truck and match it. GREAT EXPERIENCE! I will definitely do business with Taylor again. He knows his stuff and made it a great buying experience. More
Great customer service I went in to look at what options were available for Ram diesels and Taylor at Dick Hannah truck center helped me. He was professional, extremely I went in to look at what options were available for Ram diesels and Taylor at Dick Hannah truck center helped me. He was professional, extremely nice and helped me get the best deal I could. He also had superb product knowledge and was able to answer all my truck questions easily which made it much easier to decide. I was there for 6 hours before I drove my new truck home and he was helpful the whole time. He let me take the time I needed before I decided to purchase. I would recommend him any day off the wk if you are looking to purchase a Ram truck. More
Awesome Great experance Started on line got response and questions answered fast and friendly Very helpful Both SPENCER and Cortney were wonderful to work with and financia Started on line got response and questions answered fast and friendly Very helpful Both SPENCER and Cortney were wonderful to work with and financial guy Helpful asking question of what we wanted More
Sales fine, service HORRIBLE Purchased a new loaded Pacifica in July and have had nothing but trouble. The service department is terrible. The car has been in several times just Purchased a new loaded Pacifica in July and have had nothing but trouble. The service department is terrible. The car has been in several times just in the first months of ownership. The latest issue is their refusal to fix my most recent problem, because they cannot reproduce it even when I showed them on the Chrysler forum that it is a known issue. Given the safety issue, I would have thought they would have taken some corrective action. This is my complaint with the NHTSA: "My new Pacifica seems to have problems with the forward collision avoidance system. Three times while driving at low speed with no car in front of me the car made a loud alarm and big red letters "BRAKE!" appeared on my dash. This occurred at low speed on suburban roads (20-40 mph). It was startling. I could not figure out why this was happening. Then I started getting a notice on my dash that would say "ACC/FCW sensor is dirty and needs to be wiped off and that the "ACC/FCW system was disabled". I thought at first that this was the problem however, this has continued intermittently even when the sensors are wiped off. Finally, while travelling at high speed on the interstate, we were nearly in a collision only avoided by swerving into the next lane. Although we almost hit the car in front of us, the Pacifica had no reaction: no alarm, no "BRAKE!" light, no braking, nothing. I took it into the dealer who said they could not reproduce the problem and therefore could not do anything for me. I showed them on their own forum that this was a known issue, but to no avail. I am very concerned about not having the safety features for which I paid. I am disgusted by the lack of concern from Dick Hannah Chrysler in Vancouver WA." More
Best buying experience ever I had never shopped at Dick Hannah before but after my buying experience it was hands down the very best car buying experience I have ever felt with. I had never shopped at Dick Hannah before but after my buying experience it was hands down the very best car buying experience I have ever felt with. The sale guy Rob Acres was fantastic at everything he did for me, he made me fell welcomed and it felt like I was working with one of my buddy’s. The Truck center has the best selection of trucks and would recommend anyone to buy Dick Hannah and especially ask for Rob Acers at the truck center, you won’t be disappointed. Fantastic job Rob, keep it up!!! More
Great Experience Had a great experience in buying a new Cherokee Laredo from Bassam Alhadad (Sam). He was very friendly and respectful of us and our questions throu Had a great experience in buying a new Cherokee Laredo from Bassam Alhadad (Sam). He was very friendly and respectful of us and our questions throughout the whole process. He made sure we were able to test drive the vehicle I wanted, honored the price I'd seen online and answered all our questions. He offered coffee, tea, water throughout the process and tried to make us comfortable, by explaining what was going on. After the sale he again went over the features of vehicle to be sure we understood their use and to answer any additional questions we might have. Great experience, made less stressful by the employees at Hannah Motors - Jeep. More
Awesome I loved the experience of purchasing my 1st brand new car. The customer service I recieved from Sam and Dick Hannah was exceptional from start to fini I loved the experience of purchasing my 1st brand new car. The customer service I recieved from Sam and Dick Hannah was exceptional from start to finish! More
Great experience and very well taken care of! I got really great service and they worked with my plan of action. Very well taken care of, great customer service and I was treated with respect and I got really great service and they worked with my plan of action. Very well taken care of, great customer service and I was treated with respect and by the end of the day, we shook hands and left with everyone happy as ever! Thank you Dick Hannah! More
Another great experience. Bret is awesome! This is the second vehicle I have bought from Bret, and both times the experience has been great! Bret and the rest of the staff are always courteous This is the second vehicle I have bought from Bret, and both times the experience has been great! Bret and the rest of the staff are always courteous and professional, and he has consistently gone out of his way to make me comfortable with my decision as well as finding the best possible financing. I will definitely be back again for my next car and will be recommending anyone who is in the market to come see Bret! More
Good experience. Great pricing. Knowledgeable staff. 'Sam' was a great help in answering my questions and pointing me to the vehicle I was looking for. The entire transaction was a good experience. 'Sam' was a great help in answering my questions and pointing me to the vehicle I was looking for. The entire transaction was a good experience. More