
Dick Hannah Chrysler Dodge Ram
Vancouver, WA
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Keith was great in helping us find the truck we wanted. Keith was great in helping us find the truck we wanted. Keith got us the price we wanted for our trade and the truck we purchased. I would return ag Keith was great in helping us find the truck we wanted. Keith got us the price we wanted for our trade and the truck we purchased. I would return again as long as Keith takes care of the deal!!! I will also reccomend Dick Hannah and Keith Black to all my family and friends!! More
I have had Great Service from the Dick annah Service Dept. ever since we bought our 2004 PT Cruiser (13 miles on it at time of purchase)-(has 124,000 + now) from Dick Hannah. The Service Department has Dept. ever since we bought our 2004 PT Cruiser (13 miles on it at time of purchase)-(has 124,000 + now) from Dick Hannah. The Service Department has gone the extra mile or more to see that the needs of my issues aand concern are meet. If I am not able to get to my car when it is done then the Shuttle Service is provided for me. I have yet to have a #1-#3 in the Customer Service area. Cost of these have been hard #1-3 but that is expected. BUT however the REWARDS CARD is awsome!!!!!! ou should get signed up on it as soon as you get your car (new or used) :) We like Dick Hannah so much we bought a 2006 Jetta TDI VW (12 miles at time of purchase)-(110,000 + now) We have had great service from them as well. OVERALL: We know there will be down times and such but todate we have not had what we would call a bad situtation with them. Thank you for your continued service on our vehicles. D&W Timmons More
I came in for my scheduled appointment & was taken in right away. I was asked if they could keep the vehicle longer if need be, I had to say no due to having kids with me. They had my car done on time. I right away. I was asked if they could keep the vehicle longer if need be, I had to say no due to having kids with me. They had my car done on time. I was also allowed to use the quoted price. Thanks for everything! More
I had my vehicle towed in 8/26(died while driving on hwy 14) at 2pm. Was called 8:30am next day with analysis (2 failed motor sensors); repair work completed, vehicle ready for pickup 4pm 8/27. No issues w 14) at 2pm. Was called 8:30am next day with analysis (2 failed motor sensors); repair work completed, vehicle ready for pickup 4pm 8/27. No issues with vehicle so far. The team was fast, efficient, and courteous. Since I did not comparison shop for pricing, I have no real idea how Chrysler repair rates differ from other shops. Fortunately, this is the first time my Chrysler T&C failed on road (aside from flat tires). I've been very satisfied with the purchase of vehicle, and service. More
Overall, a very good new-car (Challenger R/T) buying experience! Mick Budke was a very congenial and helpful sales representative who was clearly concerned about me being happy with the process. Tim Roc experience! Mick Budke was a very congenial and helpful sales representative who was clearly concerned about me being happy with the process. Tim Rock, the sales manager, was quick in getting all the information necessary for me to make a decision, and obviously cared deeply that I was really satisfied with the purchasing process, the price, and the car. A deal was concluded quickly, and then Jon Lee and I went through a lengthy paperwork process, but his knowledge of the many details and his patience made the whole process a pleasure. The various options (paint protection, extended warranty, etc.) were not pushed unduly hard. The car came with a generous "Mopar Bucks" addition which was nice. There were some questions in both the service and finance departments about what Mopar mods/parts/accessories counted under the "Mopar Bucks" program. Both Dodge and Mopar websites mention that the program can also be used to cover the cost of scheduled maintenance, although the dealership indicated that this could only be obtained if one also bought the Chrysler extended-warranty program--a program that this dealership does not promote (they promote a third-party extended warranty provider). The delivery date of the car and the date that I could pick it up did not coincide, but the dealership was very flexible and gracious in accommodating my unusual circumstances. The car has only been driven a couple hundred miles so far, but it meets or exceeds nearly all of my expectations. The car was very-well prepared for pick up, and came with a full tank of fuel. More
From the time we purchased our 08 Jeep Sahara we have had great experiences with Dick Hannah. I never experienced any high pressure from their salesman. I will buy another jeep from them when we are ready (s great experiences with Dick Hannah. I never experienced any high pressure from their salesman. I will buy another jeep from them when we are ready (son is 13yrs). Diane Martin Vancouver, Washington More
Stacey has been beyond exceptional. She always takes care of our car needs and I have 2 young children and she gets us in and out of the service dept in a timely manner. She provides exceptional customer ser of our car needs and I have 2 young children and she gets us in and out of the service dept in a timely manner. She provides exceptional customer service each and every etime we get our car serviced. More
Bill Farra was incredibly helpful and friendly. I would absolutely buy another car from him. He was patient with me and made the entire process as painless as possible. All of this considering I was buyi absolutely buy another car from him. He was patient with me and made the entire process as painless as possible. All of this considering I was buying a rather cheap car, impresses me even further. I recommend buying from him! More
painless experience, staff was respectfull of the time I had to give during my visit and was very accomodating. Keith seemed to take the extra time needed to get all the elements of my financing in place t had to give during my visit and was very accomodating. Keith seemed to take the extra time needed to get all the elements of my financing in place that I requested. Turned out to be a pleasant experience. More
Jayme was great in getting my car through for its service and on time. Also helped me obtain my tires on the Customer For Life Program. Always a friendly face and always helpful. Service department person and on time. Also helped me obtain my tires on the Customer For Life Program. Always a friendly face and always helpful. Service department personnel never make me wait and always curteous. More