Dick Hannah Dick Says Yes

The best experience I've every had in purchasing a car. They were friendly and actually wanted to make me happy, not just sale a car. Jake and Robert did everything they said they could do and mor car. They were friendly and actually wanted to make me happy, not just sale a car. Jake and Robert did everything they said they could do and more!!!!!! Both worked to make me a great deal and I absolutely LOVE my car.. If you're looking for a vehicle, I would highly recommend Dick Says Yes. THANKS GUYS ( : More

Buying a car was a great experience with Dick Hannah! The people (especially Tom Mills) were so, so friendly and helpful, and they worked really hard to help get us the car we loved. We don't have perfect cr people (especially Tom Mills) were so, so friendly and helpful, and they worked really hard to help get us the car we loved. We don't have perfect credit, and we were really nervous about financing, etc, but the staff really seemed to care about us, and they put us in a fantastic VW at a great price. The service was fantastic, it didn't take all day, and we are so pleased with our purchase! More

Lance was amazing took the time to really talk with us on everything and to top it off we had our two year old daughter with us and he entertained her while we sat on hold with our insurance. It was awesome! everything and to top it off we had our two year old daughter with us and he entertained her while we sat on hold with our insurance. It was awesome!! Thank you we will defiantly be back when we need another car!! More

I went into the dealership wanting to get ideas for used cars. At this point, I'm getting my feelers out there and was pleased to meet Robert Chartier. He was extremely welcoming and didn't make me feel pre cars. At this point, I'm getting my feelers out there and was pleased to meet Robert Chartier. He was extremely welcoming and didn't make me feel pressured. It was like searching for a vehicle with a wise friend. When I am ready to purchase, I will definitely return to Rob at this dealership! He was knowledgeable and I felt confident as a future buyer because he knew what he was talking about. He's a fantastic salesman. More

Rob Chartier helped me w/my purchase. He was super nice, super helpful. I told him what vehicle I wanted, what items I wanted on my vehicle & that I would not debate nor go back & forth on price, payments, super helpful. I told him what vehicle I wanted, what items I wanted on my vehicle & that I would not debate nor go back & forth on price, payments, etc. He assured me that the entire process would be as I wanted & he delivered above & beyond! Robert Garrett in finance provided me with great service as well~we had a discussion about what I wanted finance wise & he quickly brought 3 options for me to look at, all within what we had discussed & I was able to say "this is the one I want", he drew everything up & I was out of the dealership within 90 minutes from start to finish in my new car! THIS is how I had envisioned purchasing a new car should be & yet I doubted that any dealer could deliver since I know I had high expectations. AGAIN, Rob delivered very friendly, very helpful service from the start, Robert in finance delivered friendly, knowledgeable service & drew up my paperwork in record time & Rob finished the deal handing me the keys to my new car with a reminder that I could contact him at any time with any questions or issues I might have in the days ahead. The topper was that while in discussion with Robert in finance about my son finding the car initially on their website & making the first call for me, he qualified for a $100 for referring me! This entire process could not have been easier from start to finish & I would highly recommend Dick Says Yes, specifically contacting Rob Chartier, if you are in the market to purchase a New or Used vehicle. I'm impressed! Thanks again Rob & Robert~I rated you 5 Stars across the board! Becky L. More

Great place to buy a car everyone was very nice and they r very helpful thanks u for my car I will be bring my friends and family to dick says yes r very helpful thanks u for my car I will be bring my friends and family to dick says yes More

Tom Mills was awesome! I had the best experience buying my car! Tom was knowledgeable, friendly, personable and just all around great! I will never go anywhere else to buy a car and would reccomend anyone my car! Tom was knowledgeable, friendly, personable and just all around great! I will never go anywhere else to buy a car and would reccomend anyone to go see Tom Mills at dick says yes! More

On 3/23/2013 I visited and purchased a used vehicle at Dick Says Yes. I had a terrific experience in both the financing and picking out a vehicle. The entire process was quick, easy and painless. My sales Dick Says Yes. I had a terrific experience in both the financing and picking out a vehicle. The entire process was quick, easy and painless. My sales person, Lawrence Ram, did a fantastic job in helping me find a perfect vehicle that meets my needs and finances. He was very friendly and even helped me pick out a car in just a matter of minutes. The entire process only took about 2 hours. During this time, I was able to fill out a loan application, test drive the vehicle, chat about sports, enjoy a few cups of coffee and sign the paperwork. It was one of the most enjoyable experiences I have had purchasing a car. The entire staff treats the customer like he or she is part of the Dick Hannah family. Purchasing a vehicle here was not like a typical dealership. Lawrence Ram and his entire staff did a fantastic job in walking me through the paperwork and answering all the questions I had. I would recommend anyone wanting to purchase a vehicle, visit Lawrence Ram and the entire sales team at Dick Says Yes. You wont be disappointed. More

I came looking for a used car. I didnt want to be hasseled or bothered. Rob didn't try to sell me on anything, he answered any and all questions I had and was very friendly. Overall I had a great ex hasseled or bothered. Rob didn't try to sell me on anything, he answered any and all questions I had and was very friendly. Overall I had a great experience More

I was referred to Lawrence at Dick Hannah of Vancouver from my cousin who had just bought a new car from them and raved about her experience with them. How easy they were to work with her credit and find from my cousin who had just bought a new car from them and raved about her experience with them. How easy they were to work with her credit and find her the perfect car. I wasn't really even needing a new car or anything but after I saw her new car and how happy she was I thought about it for a day and thought what the heck, maybe it's time to upgrade! So I called Lawrence up. told him what I was looking for and within a couple days he called me and said he thought he'd find a couple cars I might be interested in, so I made an appointment to check them out and when I went in he showed me what they had, it was a very cute small SUV similar to what I was looking for but not the right make. So I mentioned to Lawrence while we were test driving the car that I was an extremely impatient person, I like to find what i'm looking for quickly and be in and out. I wasn't sold yet and had an appointment to get to so I apologized and asked if we could reschedule a time for me to come back. He was very flexible set up the day and time I wanted and he said he was going to do everything he could to find exactly what I wanted. the day before my appointment he called to confirm I was coming in and to tell me he had found the car I was looking for! So the next day rolled around and I forgot to mention I live in Beaverton, Oregon which isn't too far out of the way but there are plenty of dealership close to me but this one was definitely worth the trip. Anyways I get to the dealership and we go to the car that I was asking for. And it was EXACTLY what I was asking for down to the color! I wanted a small SUV preferably a Honda CR-V in silver. That's what he brought me to! There was one other option he though I may like and it also was a great choice but I went with original choice. We went back to the office to do all negotiations and paperwork. They were able to finance me at the rate I wanted and it didn't take forever. It didn't take nearly as long as I was expecting. Lawrence was very upfront with my options, he didn't beat around the bush or try to sell me something I didn't want. He was EXCELLENT!!! He was down to earth not the typical "scummy car salesman" you expect to be greeted by! I never write reviews either but I just wanted to make sure Lawrence got the credit he deserves. Thanks so much for finding me exactly I want at the price I was asking for!!! Everyone should ask for Lawrence at Dick Hannah if they're looking for a new car!! More