Dick Hannah Dick Says Yes

I would like to take the opportunity to comment on my experience at Dick Hannah. I came in to Dick Hannah not really expecting to be driving home with a new car but to my surprise things worked out dif experience at Dick Hannah. I came in to Dick Hannah not really expecting to be driving home with a new car but to my surprise things worked out differently. I must say I am truly enjoying my new Mitsubishi. You and your staff were very courteous and help full. However now that I have had a few days to drive and inspect my car a bit closer I have discovered a few things that have left me feeling less then confident about the integrity of your dealership. To my surprise I have discovered 3 different makes of tires. There are new Firestone's on the rear, right front is a worn Yokohama and left front is a new Fuzion. Its obvious that you attempted to replace the tires but failed to complete the job. I find this to be very tacky of your dealership to sell a car in this condition. Also in my findings I have discovered a warped break drum. I understand the meaning of an "As Is" sale how ever I do not understand knowingly selling a car that should have been inspected much more thorough before putting on the lot to sale. I find this to be unethical and an insult to my intelligence. I thank you for your time and courtesy during my visit Sincerely Robin McIntyre More

To be honest, I was afraid of looking at cars. I had been given the run around by other dealerships, and I was not in the mood to waste time again. I'm glad I gave Jeff Newell at Dick Hannah a chance! He is given the run around by other dealerships, and I was not in the mood to waste time again. I'm glad I gave Jeff Newell at Dick Hannah a chance! He is very straight forward, personable, and best yet, he is friendly. Throughout the whole process, Jeff Newell and Mike Alston handled everything with the uptmost professionalism. I was treated very well by everyone I encountered, which is not the "norm" when working with dealers that specialize in helping people with damaged credit. I give Dick Hannah an A++, and I will definitely reccommend them to my friends. Thanks!! More

my car buying experience was long and drawn out, but still fantastic! Jeff Newell at dick says yes in vancouver, wa was absolutely amazing. Very friendly and helpful, and with all the time we had to w still fantastic! Jeff Newell at dick says yes in vancouver, wa was absolutely amazing. Very friendly and helpful, and with all the time we had to wait for the financing paperwork, he was happy to sit and just talk with me, I will be continuing my business with them in the future! More

I was really nervous when I was in the office, but Ken tried to make me very comfortable. He did very well and has shown me that buying a car really isn't as bad as a lot of people make it out to be. than tried to make me very comfortable. He did very well and has shown me that buying a car really isn't as bad as a lot of people make it out to be. thank you all so much and if I ever need a new used rig again I will be sure that I look up you again. More

We recently purchased a certified used Honda from the Hazel Dell location. The salesman (Noah Rodeman) was extremely professional, knowledgeable and did not pressure us towards buying any of the cars we Hazel Dell location. The salesman (Noah Rodeman) was extremely professional, knowledgeable and did not pressure us towards buying any of the cars we test drove. He simply answered all of the questions we asked honestly. Overall, our experience working with this dealership was extremely positive. I highly recommend this dealership and especially the sales person we worked with, Noah Rodeman. More

I went to Dick Hannah after researching many dealerships in Albany and Salem. I have very poor credit and they were able to assist me in getting a used SUV for my budget. They were friendly knowledgable and in Albany and Salem. I have very poor credit and they were able to assist me in getting a used SUV for my budget. They were friendly knowledgable and very cooperative. Thank you Ryan for your help. I am going to gladly recommend you and your buisness to all of my friends and co-workers. More

Everyone was VERY helpful & friendly. Though we have "bruised" credit they helped us find a great deal! I would recommend this dealer and all the employees we worked with to anyone, no matter what your "bruised" credit they helped us find a great deal! I would recommend this dealer and all the employees we worked with to anyone, no matter what your circumstances are! Jeff and Rueben worked especially hard to make sure we were satisfied and comfortable with our experience. More