Dick Hannah Dick Says Yes

Great service Big THANK YOU to tony for his help, walked me through everything step by step. I am now finally have a car! Very helpful and very honest. Super great Big THANK YOU to tony for his help, walked me through everything step by step. I am now finally have a car! Very helpful and very honest. Super great customer service. More

Amazing I went only to look, but after meeting James and talking with him about my credit situation I was amazed. I was not made to feel bad that somethings o I went only to look, but after meeting James and talking with him about my credit situation I was amazed. I was not made to feel bad that somethings out of my control caused my credit score to be less than good, he understood. James then worked with me on what I could afford, and gave me various options and directions I could go, without feeling pressured to buy. I drove several cars and then found the right one for me and my needs. I walked out of the dealership feeling excited and beyond happy, James was so very kind and caring about who I was not what the numbers on my credit score was. I highly recommend going to this dealership and ask for James. More

Tony is fabulous! Tony was very kind and enthusiastic. Pleasure to work with, and tried to get things done quickly. I would refer working with him to anyone. Tony was very kind and enthusiastic. Pleasure to work with, and tried to get things done quickly. I would refer working with him to anyone. More

Fun...generally not a word used when buying a car Both Doug & Lawrence were great to work with, they were both patient and accommodating. Fun, Patient, & Accommodating! Genuinely my only compl Both Doug & Lawrence were great to work with, they were both patient and accommodating. Fun, Patient, & Accommodating! Genuinely my only complaint was it was too hot in the building. More

GREAT CAR BUYING EXPERIENCE! The whole team at Dick Says Yes went above and beyond to get me into a great car. My salesman was patient, kind, and didn't rush me to make a decision The whole team at Dick Says Yes went above and beyond to get me into a great car. My salesman was patient, kind, and didn't rush me to make a decision. I'm so happy with my purchase, and so pleased at the way I was treated from start to finish. Thank you so much! More

Hannah goes the extra mile! I will stop at Hannah if chance I need another car. I recommend it to others. Thanks Tony Ferriera for a great truck buying experience! I will stop at Hannah if chance I need another car. I recommend it to others. Thanks Tony Ferriera for a great truck buying experience! More

Just purchased our 3rd vehicle from DickSaysYes!! In 2005, we purchased our first vehicle from DickSaysYes, a year later in 2006 we were in need of another vehicle and came back to buy our second vehi In 2005, we purchased our first vehicle from DickSaysYes, a year later in 2006 we were in need of another vehicle and came back to buy our second vehicle, both purchased from Nick Cheeks who is no longer with them. Fast forward 10 years, our first two vehicles are aging, but still running very well and here we are again to purchase our THIRD vehicle. We purchased a 2015 Kia Soul from Tony Ferriera and Jim Mahin. Both very nice, genuine guys, easy to work with and friendly... As Tony handed us the keys under the brightly lit awning I turned around and noticed a small dent in the right front fender that we had not noticed previously because it was dark when we were test driving. I brought it to the salesman attention, he took note of it and photo's and would contact us the next day about what they would do about it... The next day they called to tell us that they were willing to try to fix it, but given the location of the dent, right on a crease it couldn't just easily be "popped out" and if they repaired it and repainted, the paint wouldn't match without repainting the entire car, which they were not willing to do and we completely understood, so they offered us to return it and exchange it for another vehicle. My husband and I discussed what we wanted to do, neither of us really didn't want a dent in a near brand new car, nor did we want mismatched paint, so two days later we came back in to exchange it for another. They sent us to the Kia lot at the AutoMall to meet with Lance Preston. Lance walked us around the lot showing us our options and we chose a Red 2014 Kia Soul, the very first Soul we test drove days earlier and liked the best, but we chose the other because of the lower miles. We drove back to the DSY lot for Lance to work up the paper work for the exchange and purchase of the red Soul. He was very nice and patient and easy to work with, just like everyone we have experienced there. He played with our grandkids that we had with us and we later found out in conversation that he had went to school with our son in law and was friends with another friend of ours, small world! Although it was a bit of a hassle and time consuming for us to come back in to make this exchange (we live about an hour south). They all made it very easy, pleasant and as quick as possible for us and even put gas in the vehicle we exchanged for, washed it and gave the interior a quick once over and dropped the price a bit to make up for the inconvenience, thanks guys!! Dick Says Yes will be the only dealership that we will ever purchase our vehicles from. With a 10 year time gap from our first purchases to our current, not a thing has changed. These guys are a class act and in a league of the own and consistent across the board. Nice, ZERO pressure, Easy to Work with and just a fun group. It was like chatting, joking and BS'ing with old friends!! They seriously could not have made it any easier to buy a car. I am actually looking forward to purchasing our next vehicle from them when the time comes. So be forewarned guys... We'll be back!! Thanks again for everything you have all done and for making car buying easy and fun! Stan & Allen Carpenter-Rickert More

Seamless experience Rob made my car buying experience enjoyable while still getting me a great deal. I recommend this dealership to anyone looking for a great car and car Rob made my car buying experience enjoyable while still getting me a great deal. I recommend this dealership to anyone looking for a great car and car buying experience. More

Great experience! Rob was great to work with. He takes time to figure out what you really want and cares about that. We had many laughs throughout our shopping day. Rob was great to work with. He takes time to figure out what you really want and cares about that. We had many laughs throughout our shopping day. Thank you again Rob! More

Great customer service! Lawrence and Doug were incremental in trading out of my 2014 Explorer Sport and into the vehicle that I truly wanted. This was the first time on the Lawrence and Doug were incremental in trading out of my 2014 Explorer Sport and into the vehicle that I truly wanted. This was the first time on the sales side of the automotive business, thus being on the lending side I never had to worry about getting the right vehicle. They were great and capturing the right term and vehicle that I saw on the website in time before it was sold. Great customer service for a car dealership! I strongly recommend them in the future if purchasing a vehicle. More