Dick Hannah Dick Says Yes

Great people, very helpful This is our second time getting a car for my husband at Dick Hannah, we went back because of the great experience we had the first time. James Mahin w This is our second time getting a car for my husband at Dick Hannah, we went back because of the great experience we had the first time. James Mahin was a pleasure to talked to, he was very helpful and funny. He made us feel comfortable. They were very honest and really worked hard to get the car my husband really wanted. More

Great advice, caring people My wife and I are seniors and felt that it was time to trade in our 2005 Camry and buy a newer used mid-size sedan, one that would be big enough for u My wife and I are seniors and felt that it was time to trade in our 2005 Camry and buy a newer used mid-size sedan, one that would be big enough for us and our two young grandchildren. We contacted Jim Mahin at "Dick Says Yes" on a Sunday evening by E-mail, and he got right back and we had an appointment with him on the Monday morning at 9am! We did our internet research but initially were rather confused with all the choice of vehicles, and the unfamiliar technology of the cars today. We worked Jim rather hard with 9 test drives! He was so good natured with a delightful sense of humor. Early on, he suggested that we think about a Ford Fusion, but I got impressed by the Chevy Malibu and the tech stuff that it had. Eventually , we decided that it was just too "techy" for us and after some more test drives eventually bought the Fusion that he had suggested at the beginning!! It was a good deal. It is a great car, and my wife and I are thrilled with it. Everything works perfectly, great economy and the tech stuff is intuitive, and easy even for us to grasp. We had a great experience at the Dealership. The people there really make it work for you and do not pressure you in any way. I was impressed too by Lawrence Ram who handled the finance side, and by Anthony Johnson in service who patiently and clearly explained tech problems that we had. This is a great dealership!!!! More

Very helpful It was my first time buying a car at a dealership and he made it a very easy and relaxed experience. I would definitely recommend him! It was my first time buying a car at a dealership and he made it a very easy and relaxed experience. I would definitely recommend him! More

Not the typical car buying experience It was great to work with Doug Kenaga and go through the process of buying a vehicle with him. Doug was honest, upfront and enjoyable to work with. It was great to work with Doug Kenaga and go through the process of buying a vehicle with him. Doug was honest, upfront and enjoyable to work with. He has a great sense of humor which helps when making any purchase. I felt like I knew where I stood and definitely did not feel like I was getting the run around, which definitely has happened at other dealerships in the past. Overall, it was a great experience and will definitely be looking him up next time I need a new car! More

2 vehicles purchased Jan 2016 In early January 2016, we decided it was time to start our search for a new car, for the first time in 10 years. My wife found one on ad at Dick Hanna In early January 2016, we decided it was time to start our search for a new car, for the first time in 10 years. My wife found one on ad at Dick Hannah Pre-Owned that she wanted to see. When we pulled onto the lot, there it was right in front, the car she came to see. We were met by Jim Mahin, a sales assoc (and so happy we were), who took us for a test drive. My wife really loved the car so we decided to buy it. Jim did a great job for us all the thru the process. We really enjoyed his professionalism and sense of humor. We felt all of the members at Hannah did their best to make the process as comfortable and painless as possible. My wife loves the new car and we were more than happy with the buying experience. They did such a good job for us that a few weeks later, I found a car that I really liked and we went back and bought that car from Jim as well. My only downside is I wished they would have put more gas in the cars after the purchase. It would have been nice to have at least a half a tank to drive home with. Thank you Jim Mahin and the Dick Hannah team for making our experience a good one. We will certainly recommend Jim and Dick Hannah to others we know when they begin their search! More

These guys did the impossible. I've been to countless dealerships, and turned down everytime. These guys did the impossible, and were really great to work with. World class dealersh I've been to countless dealerships, and turned down everytime. These guys did the impossible, and were really great to work with. World class dealership More

Great experience. I recently declared bankruptcy. In all honesty, I wasn't even expecting to get a car with that in mind. However when I scheduled an appointment with D I recently declared bankruptcy. In all honesty, I wasn't even expecting to get a car with that in mind. However when I scheduled an appointment with Dick Says Yes, I was pleasantly surprised. Rob was able to graciously work through my many questions. Ultimately, they found a lender that would work with me in financing a vehicle. I was in desperate need of a reliable car as my old one was in pretty bad shape. They have me way more than I thought with my trade in. Rob worked diligently to get me into a car that would suit my needs as well as the banks perameters of the loan. Everyone that worked there that greeted me was friendly, kind, and helpful even though they weren't necessarily assigned to me. (There was another guy that diligently worked with the bank to get me the best rate possible, and for the life of me and o cannot remember is name, but he was great too) . Great experience. I will return in the future, and I've already recommended a friend go. I walked out with a cute 2014 Checy Spark. Never thought it was possible. Thanks! More

Buying car on own: first time Lance was super relaxed and i actually didn't mind spending the whole day with a car salesman...No One looks forward to that. But he was very easy goi Lance was super relaxed and i actually didn't mind spending the whole day with a car salesman...No One looks forward to that. But he was very easy going yet quick with any questions I had and whatever I needed to do in order to feel comfortable with purchase. Lance is genuine, honest and refreshing to be around. I have horrible credit and received an offer in the mail and just headed in not knowing what I was gonna have to work with...I walked out with a 2014 car with 33k miles and more importantly confidence about my choice. Lance spent all day with me testing out different cars and I didnt once feel pressured or uncomfortable. My fiance Will be needing a car soon and were come back......Lance is the guy you wanna see, hands down. More

a fast yet fun experience! Showed up to Dick says yes ready to buy the car we had been looking for, for months. Tony greeted us with a smile and a very comfortable demeanor. As Showed up to Dick says yes ready to buy the car we had been looking for, for months. Tony greeted us with a smile and a very comfortable demeanor. As this was my first time buying through a dealership I couldn't help but to expect the stereo typical big shot undermining car salesmen, but that's not at all what we got. Tony was super accommodating and even bought my father in law a Pepsi from the vending machine knowing the process takes time. But not forever, at least it didn't seem like it, with casual conversation and good laughs I felt like he was just there to help us through it rather than trying to sale me something. A rather enjoyable process and was able to drive off the lot with the perfect car for my family. Thanks again Tony! More

Hard working, professional, honest I wI'll be recommending this dealership to everyone who I know needs a car! Lance and his colleague were so awesome and they really worked so hard to I wI'll be recommending this dealership to everyone who I know needs a car! Lance and his colleague were so awesome and they really worked so hard to get me a vehicle that day. I was in a bad situation financially, credit wise, and no way to get to work. They are honest, upfront, great service, and also informative. More