Dick Hannah Dick Says Yes

No better place to buy a used car. Seriously. Not only do they know cars they're experts at getting ANYONE financed. I'm proof of that. Robert Muncaster was my champion and made my car Seriously. Not only do they know cars they're experts at getting ANYONE financed. I'm proof of that. Robert Muncaster was my champion and made my car buying experience more pleasant than I could ask for. Plus, I got everything that I wanted in a car and so much more. He asked the right questions, listened and genuinely cared about the kind of car I wanted to get. Then, he was perfectly honest with me about every aspect of the financing, which put me at ease. I'm so pleased. VERY pleased. I will buy from them again, no question. More

Forrest Yocom, an honest salesman Lets face it many of us have been through trials and tribulation's in life. We try to overcome and then just settle with what we have. Then what we se Lets face it many of us have been through trials and tribulation's in life. We try to overcome and then just settle with what we have. Then what we settle for ...fails. In many of our cases it's our credit and what we depend upon to get us to from point A to point B. I was there. A vehicle I had for seven years (paid for by the way) failed. I kept just pouring money into it just to keep it running. Probably 7000 to 8000 in repairs. But once again it broke down. I was tired of the "lemon". Something someone I trusted sold me, no warranty, no perks, no discounts. I was skeptical, based on my experience and credit, I felt I had little to no chance of really walking out with anything more than what I already had. After filling out an on-line application, Forrest Yocom from Dick Hannah's called and we set up an appointment. My appointment was at 11:00 A.M. (very important, mentioned later) I got there and Forrest asked what I would like to be into, filled out a couple forms and he showed me some vehicles. The particular vehicle's he showed me, he made sure to explain the history and CARFAX report on all of the vehicles. Forrest was also so honest on what, based off my credit report, I could get into and didn't want to get my hopes up on what I couldn't get into. During a test drive, Forrest was honest about what to look out for, based off of basic test driving and CARFAX report, more so than any salesman I ever encountered. During the wait for if I qualified or not, Forrest shared his personal story, his interests and overall life experience. At the end of it all, Forrest not only was able to get me into a vehicle I wanted, but what was practical and needed as well, including a warranty and a discount on services that I had never been offered in my whole life experience buying a vehicle. The next day I had planned to pick up my children for a visit. They were so longing to visit especially since the prior week, the area they live in was stricken with a wildfire. They were evacuated from their home and everything was so smoky. One of my daughters suffered from the allergies caused by the smoke. I will tell you this. Forrest made the visit happen. The car performed beautify and at the time of writing this they are visiting me, and of course happy daddy has a car that I can now visit them more frequently. A very personable human quality Forrest has. A quality that salesmen and women should seek to emulate. I could have not seen my children this 2015 summer had not Forrest made it happen. One more thing, I mentioned earlier my appointment was at 11:00 A.M. I was there until about 5:00 P.M. Six whole hours, I felt like I was Forrest's only customer. I didn't know if he had other's or not but that's how he made me feel. And speaking for people (Forrest did not tell me but I assumed) working on commission he spent a most appreciated and respected amount of time with me. In the years to come, I will not only be recommending Dick Hannah's to family and friends, but most specifically Forrest Yocom as their point of contact. I really appreciate this man. More

Good, but could be faster at delivery. Its was good. They gave me a free tank of gas with my purchase. But i am still waiting on my plates even though its been like a month. Its was good. They gave me a free tank of gas with my purchase. But i am still waiting on my plates even though its been like a month. More

Lance Preston at Dick says Yes rules! Lance Preston at Dick Says Yes in Vancouver, Wa. knocked it out of the park. My situation was well below ideal. He helped me out a great deal, went wa Lance Preston at Dick Says Yes in Vancouver, Wa. knocked it out of the park. My situation was well below ideal. He helped me out a great deal, went way out of his way to help me, took me to bank to set up account, hooked me with his insurance guy who gave me a stellar price for insurance. He shoots straight and works hard to get you the best outcome for your budget. Go to Dick says Yes and ask for Lance Preston, you won't be sorry. More

Great buying experience. My husband and I had a great time when purchasing our GMC Torain. Forrest Yocam was a very wonderful guy. He was very patient with me since I had not My husband and I had a great time when purchasing our GMC Torain. Forrest Yocam was a very wonderful guy. He was very patient with me since I had not had much sleep that day. He found us the perfect SUV that works for us. When the time comes for another new Vehicle I will sure looking him up. Forrest great with our budget and difficult credit situation. My husband as it was put is a ghost as far as credit goes. The one thing I wish I knew about was the referral program at the time. My sister bought a truck from Dick Hannah. Debra More

picky buyer I consider myself a picky buyer, I was looking for a specific color and model of vehicle that worked with my buget and difficult credit situation. The I consider myself a picky buyer, I was looking for a specific color and model of vehicle that worked with my buget and difficult credit situation. The sales person Lance was great! He even came to work on his day off to bring the vehicle from a Portland lot and do the ppwrk. Lance is very relaxed and not the "car sales shark" we all expect in a car dealership. I purchased my last vehicle from dick Hannah 5yrs ago and I'm really glad I came back. More

Mike Begley was a Super Nice Sales Guy! From the first time talking with Mike over the phone. I could just tell he is the right person to help my son obtaining his first car purchase. Just s From the first time talking with Mike over the phone. I could just tell he is the right person to help my son obtaining his first car purchase. Just super helpful, patient, friendly, personable and more from what you want from a salesperson. And that is hard these days. There's just not enough people out there who is right for the job and that is called "Customer Service". But, Mike was just great! He really is there to help you. He isn't pushy at all like most car salesman. Sorry, but it is the reputation that sticks. I know my son E. is very happy with his purchase and I am happy too. Thanks Mike Begley! B More

Friendly and there to help!! Doug was an excellent salesman, very friendly and knew what he was talking about, from financial to overall vehicle questions. I'd recommend this pla Doug was an excellent salesman, very friendly and knew what he was talking about, from financial to overall vehicle questions. I'd recommend this place to friends and family alike!!! More

Lance was amazing!!!! I went here just to see and ended up driving off the lot with my car. Lance was by far the most amazing sales person I have ever worked with. He ma I went here just to see and ended up driving off the lot with my car. Lance was by far the most amazing sales person I have ever worked with. He made the process really easy and listened to what I asked for, can anyone ask for anything more? There was another guy really nice, but I don't remember his name, he handled the bank stuff for me. More

Doug was awesome!!!! My experience with this dealership was amazing. Doug Kenaga was a great saleman he took care of us and made sure we got the car we wanted. He also mad My experience with this dealership was amazing. Doug Kenaga was a great saleman he took care of us and made sure we got the car we wanted. He also made the deal work for us so we could drive the car off the lot that day. More