Dick Hannah Ford

So So Buying Experience Located a vehicle online that I wanted to purchase from Dick Hannah Ford in Sandy, Oregon. Arrived at the dealership and agreed to purchase the vehicle at their asking price that I wanted to purchase from Dick Hannah Ford in Sandy, Oregon. Arrived at the dealership and agreed to purchase the vehicle at their asking price. I informed them that I will be paying cash (no financing) and the buying process took 3 1/2 hours! (they claimed they were short-staffed). I inquired about a trade-in on my current vehicle. They came back with the most offensive offer I had ever seen! Showed them that I had a "certified" offer from CarMax for $11000 and they said they would make another offer for my trade-in. Twenty minutes later, they came back with an offer $1000 below that of CarMax ($10000). Really??? I'm paying full retail price for the vehicle and they wouldn't even match the CarMax offer? I have had the vehicle for approximately two months now, and I am happy with the vehicle. I recall they mentioned that if I signed up for Ford Rewards and chose this dealership as my preferred provider, I'd receive some bonus rewards points to use for Ford accessories, etc. (approx 30,000+ points). I recently looked to purchase some Ford merchandise for the vehicle, and saw there were zero Reward Points in my account. I contacted the dealership, and they said that my $40,000 Used Ford was not a CPO, so I will NOT be credited any reward points. Thanks for nothing, and for not recognizing a loyal Ford owner. More

Great experience shopping at xxxxx Hannah of Sandy. Dave really went above and beyond to help me with my vehicle. Dave really went above and beyond to help me with my vehicle. More

This is a great service offered by the Ford dealership. I was able to have them come to my home for free to fix a recall issue on my truck. The two guys that came were friendly, polite and professional. Th I was able to have them come to my home for free to fix a recall issue on my truck. The two guys that came were friendly, polite and professional. They got the job done quickly, it was all so easy. Definitely beats going to the dealership and waiting for a couple hours! Thank you for offering this service! I will definitely use this service again if needed. More

Great people, drove 4 hours to buy a car from them, everything was as discussed prior to traveling. I appreciate people who do what they say. Chris was fantastic, his product knowledge is exceptional a everything was as discussed prior to traveling. I appreciate people who do what they say. Chris was fantastic, his product knowledge is exceptional and he did a fantastic job of explaining all the new tech in my new truck! Would hope to do business with them again, Highly recommend! More

I had a great experience purchasing my new van from Dick Hannah Ford. The entire process was smooth, professional, and stress free. Chris Young, the sales consultant, was friendly, knowledgeable, and helpf Hannah Ford. The entire process was smooth, professional, and stress free. Chris Young, the sales consultant, was friendly, knowledgeable, and helpful. He took the time to answer all my questions and made sure I felt comfortable with my purchase. I am very happy with my new van and appreciate the excellent customer service. I would definitely recommend Dick Hannah Ford to anyone looking for a vehicle and would gladly do business with them again! More

Good communication. Not pushy and willing to spend the time helping you find the right vehicle. Not pushy and willing to spend the time helping you find the right vehicle. More

They are always welcoming and get to me as a customer quickly. Employees explain the service requested and clairify what was requested. quickly. Employees explain the service requested and clairify what was requested. More

It was very pleasant to work with Cruz Yates. Everyone that worked with us was amazing. I would definitely recommend working with them. Everyone that worked with us was amazing. I would definitely recommend working with them. More

It went really well, nice salesman and I would definitely go back for another vehicle. go back for another vehicle. More

If you have every purchased a new vehicle then you know it can be a grueling process, but not at Dick Hannah Ford in Sandy. Our sales person, Hayden, was great. Hayden had the vehicle I requested up front it can be a grueling process, but not at Dick Hannah Ford in Sandy. Our sales person, Hayden, was great. Hayden had the vehicle I requested up front and ready to test drive when I arrived at the dealership. My wife and I both drove the vehicle and we decided we liked it. Hayden did a great job throughout the sales process. We went to financing and again very streamline and effortless. The entire experience exceeded expectations. Also, my daughter left a pair of AirPods in a compartment in the vehicle we traded in and the next day Dick Hannah Dealer text and let me know they found a pair of AirPods in the trade in vehicle. If you are looking to purchase a vehicle from an honest dealer and want to have a great experience, go to Dick Hannah Ford Sandy and you will not be disappointed. More