
Dick Hannah Honda
Vancouver, WA
Filter Reviews by Keyword
By Type
Showing 1,537 reviews
I recently purchased a 2014 Honda Civic from Dick Hannah Honda. I was satisfied with the price, and the experience was positive in all aspects. The salesperson who helped me, Nathan Rodeman, was affable, Honda. I was satisfied with the price, and the experience was positive in all aspects. The salesperson who helped me, Nathan Rodeman, was affable, punctual, and knowledgeable. The rest of the staff members with whom I interacted were also friendly and helpful. I selected the car on line, it was ready for me when I arrived, and I only spent a short time at the dealership, which is important to me. Overall, it was a smooth, stress-free experience. I also purchased my last two vehicles at a Dick Hannah dealership. More
Natalie was great to work with and during our three shopping trips we test drove a Honda CRV, she escorted us to Subaru in a Honda Pilot where we test drove an Outback and was very thorough in answerin shopping trips we test drove a Honda CRV, she escorted us to Subaru in a Honda Pilot where we test drove an Outback and was very thorough in answering our questions and doing follow-up with us. After deciding not to purchase either one of these and we showed an interest in a Hyundai, she referred us to Dick Hannah Portland Hyundai, where we purchased a Hyundai Santa Fe GLS. More
My wife and I really appreciated Natalie's customer service. She went above and beyond to get me the information that I requested through the process. She even worked on her days off to assist us. D service. She went above and beyond to get me the information that I requested through the process. She even worked on her days off to assist us. Due to my time constraints, I started a negotiation process with the Acura of Portland dealership (where the car was located) on Natalie's day off. Jose at that location was helpful as well. I ended up walking away from the negotiations because their unwillingness to work with me. However, I won't hesitate to recommend Dick Hannah Honda and especially Natalie to others for their car buying needs, and when needed use them for my future needs. Thank you, Matt & Felicia Mason. More
Very down to earth and easy to work with. Told me how it was and wasn't playing games also very honest. I would recommend this salesperson to any person coming into honda! Great guy to be buying a car from! was and wasn't playing games also very honest. I would recommend this salesperson to any person coming into honda! Great guy to be buying a car from!! More
Brandon worked really well with us in finding what we needed for a good price and did a wonderful job explaining the process to us. We were really pleased with our experience and highly recommend him to needed for a good price and did a wonderful job explaining the process to us. We were really pleased with our experience and highly recommend him to anyone in search for a new/used vehicle. More
We initially were working with Aundraya on the phone but when we got to the dealership she was busy with some other customers. She said she was sorry but my wife and I understood. She kept checking on us ev when we got to the dealership she was busy with some other customers. She said she was sorry but my wife and I understood. She kept checking on us even though we were in the capable hands of Grant and Fredy. Everyone was nice and we were able to get our Accord we wanted. Even though she was busy Aundraya went out of her way to make sure everything was going good for us.Kudos to all involved! Thank you Heidi and Fred Lea. More
We had an excellent experience working with Jake as a salesperson. He answered all of our questions and was very easy going. We felt he went out of his way to try to be helpful. The only negative part salesperson. He answered all of our questions and was very easy going. We felt he went out of his way to try to be helpful. The only negative part of our experience was the amount of time it took, requiring us to sit around doing nothing. Since we were paying cash, there was no reason to do a credit rating on both of us. We have our own insurance, so there was no reason to go through an insurance quote. We declined the extended warranty, but the dealership didn't want to accept that. We also declined the theft-protection option, and that, too, seemed to be unacceptable to the dealership. That said, would I recommend Dick Hannah Honda? Yes. It was one of the most pleasant car-buying experiences. Would I recommend Jake Adams? Most definitely. More
Natalie greeted me as soon as I stepped onto the lot, and her friendly attitude was contagious. I explained my situation and my price range and she instantly had a car in mind that would meet my needs. The c her friendly attitude was contagious. I explained my situation and my price range and she instantly had a car in mind that would meet my needs. The car was on another lot across the river so we drove over the bridge to check it out. I was instantly in love with the bright red Chevy Aveo she showed me. How she managed to find the perfect car for me on the first try is beyond me, but she is absolutely amazing! She even put up with me wanting to look at other used cars just to make sure that the Aveo was the one I really wanted. Natalie made the whole process quick and easy for me and my parents. The whole process from finding a car, trading in my old car, and driving the car off the lot was very pleasant, even with me being in a time crunch because I was between classes. If I know anyone looking for a car, I'm going to refer them to Natalie at Dick Hannah Honda! I'm 110% pleased with my whole experience. Thank you, Natalie, and thank you, Dick Hannah Honda! More
To begin, we contacted our insurance company's auto replacement program and was given a listing of Certified Used Car dealers within 75 miles of our home. They listed Hannah Honda as a Certified Used replacement program and was given a listing of Certified Used Car dealers within 75 miles of our home. They listed Hannah Honda as a Certified Used Car dealer. That mattered to us. Second, after filtering out the brands and types of cars we would not be interested in, we came up with a list of possibilities; then to that we made a list of features we want. We scanned internet ads from the Certified dealers for listings of cars that might fit. On top of the list was a car at Hannah, with exactly the features and price we were looking for. The insurance company's auto replacement program provided us with a specific contact at Hannah. Judy Gomez responded and verified that the car we described was still waiting for us. Perhaps the most remarkable part of this story is that Judy was there to serve us, not to "sell" us on something more expensive. She also provided information about what additional things the dealer was able to do to, but did not make us feel uneasy about our choices by pushing things we did not want. Though we had a pre-arranged loan ready at our credit union on Friday, by the time we came to Hannah and were prepared to sign the purchase order it was Saturday. Amy Kennedy set up "temporary" loan paperwork so that we could complete the paperwork and drive away in the car we had chosen. She was very clear with her explanation of what each form was about. Both Judy and Amy were delightfully personable, and kept us feeling comfortable with our purchasing process. If they represent the kind of care that all customers receive, it's a sure thing that we will recommend Dick Hannah Honda. More
Lewis worked hard to find us a car that we could all agree on for our son. Very friendly and hard working. He had no problem asking to have things changed for us. agree on for our son. Very friendly and hard working. He had no problem asking to have things changed for us. More