Dick Hannah Honda

Very nice experience from beginning to end. No pressure. Really wanted us to be happy with the decision were making. Has been great about follow up emails and communication. We are happy with our new car. Really wanted us to be happy with the decision were making. Has been great about follow up emails and communication. We are happy with our new car. More

This was by far, the best car buying experience we have had! Brandon was extremely helpful and kind. We will definitely recommend and be back ourselves when we need another vehicle! had! Brandon was extremely helpful and kind. We will definitely recommend and be back ourselves when we need another vehicle! More

This was a very nice car-buying experience. Natalie greeted us almost as soon as we entered the lot and took a couple of minutes to listen to us as we explained what we were looking for. She then sat u greeted us almost as soon as we entered the lot and took a couple of minutes to listen to us as we explained what we were looking for. She then sat us down and went over the Dick Hannah inventory to give us a few options in our price range. She even drove us over to the Acura dealer in Portland to test drive a car there. We didn't find anything that night, but over the next couple of days she kept us informed of any new potential candidates that had arrived and arranged to have those cars available if we wanted a closer look. Once we finally picked out our car Natalie stuck by us during the whole buying process, we were not handed over from person to person and there was never any high pressure applied to get us to close the deal. All in all, a very nice experience. Thanks Natalie! More

This is the 3rd car we have bought at Dick Hannah, and will most likely be back for a 4th eventually. The first two were new, and a bit higher pressure. This car was to replace one of those that was total will most likely be back for a 4th eventually. The first two were new, and a bit higher pressure. This car was to replace one of those that was totalled in an accident. Andy was very helpful and knowledgeable during the selection process. We began our search looking at compacts, but transitioned to mid-size sedans as we found we could get more car than we thought possible in our price range. Andy was very patient and helpful during our search. He not only showed us cars on several lots there at the Hannah complex, but also had us test drive one of the vehicles over to their remote lot on Hwy 99 to look at a car we thought we were interested in. We never felt any pressure to buy more car than we wanted, and he gave us space to discuss cars privately after driving them, letting us move at our own pace throughout the afternoon. He remained helpful once we made a decision, but seemed less in his element. Admittedly we were exhausted by the time we got to the paperwork, but it seemed that the time from making our decision to finishing up the paperwork was a bit long. We were inside for over an hour, while the paperwork took only minutes at the beginning and a few at the end. We did however appreciate the All State quote we received during that time, finding that we were spending far too much on insurance. All in all it was a good experience. Dick Hannah's service department is also exceptional. In 11 years we have only had one less than stellar experience. Everybody has a bad day once in awhile. More

My first contact was Scott Hegney on the phone. He sounded normal and helpful, and that's what brought me in. ( Now, I dislike buying a car more than preparing tax forms or seeing a dentist! Generally sounded normal and helpful, and that's what brought me in. ( Now, I dislike buying a car more than preparing tax forms or seeing a dentist! Generally salespeople are pushy, speak only to the man of the couple, and treat me like I'm stupid or irrelevant!) None of this was the case for Dorral. He evidenced a normal, helpful manner, and was interested in getting us exactly what we wanted. He was knowledgeable and could answer all our questions; he treated all questions like they were valid, not stupid. He didn't try to trap us in a cubby hold office for hours! He did not say we had to take the deal immediately, or it would never be offered again! He told us how our trade-in was evaluated. He introduced other employees and explained their roles to us. They were all as helpful as he, and didn't try to brow-beat us into something we didn't want. He was tactful and professional about asking how we intended to pay, and, again, accepted what we wanted. All your employees behave like a good neighbor, straightforward and very likable. As I observed other salespeople dealing with women, minorities, and large family groups, all were treated with the same kindness and interest as we were. You are definitely a dealership I would recommend and I'd send people to Dorral. More

I don't have the best credit, I was sure no one but the lemon lots would finance me. I took a chance and filled out the easy pre approval on line I am happy to say I was given a chance! I made an the lemon lots would finance me. I took a chance and filled out the easy pre approval on line I am happy to say I was given a chance! I made an appointment with Aundraya Gonzales the next day. I went in not knowing what kind of car I wanted, but had a list of cars that my husband said no too.She helped search and ask the right questions until we found what I was looking for. I ended up with the nicest car I have ever owned. Thank you so much Aundraya. I will be back for future purchases and will also refer anyone I know looking for a car! More

This is the newest model car we have ever purchased. However it is 2 years old, it smells and looks brand new. It is new to me! I feel so privileged. I am 48 and thought I would be much older before I However it is 2 years old, it smells and looks brand new. It is new to me! I feel so privileged. I am 48 and thought I would be much older before I would be able to afford something so nice. Aundraya Gonzales was our sales person. She was knowledgeable, and friendly and if she didn't have the answer to a question we had, she found it. We haven't been to a dealership looking for a car for at least 15 years. I get the "vulture" feeling about car dealerships. You pull up and there are 5 salesmen staring you down, so we just choose not to go to them, and our latest experiences have proven that. And then we went to Dick Hannah in Vancouver, because someone we know used to work there. No pressure. I love that! That is why we ended up purchasing a beautiful Honda CRV from them. We couldn't be happier and if anyone is interested in purchasing a vehicle, I will definitely tell them about our experience with Dick Hannah and Aundraya Gonzales. More

Natalie went above and beyond to help me get into my dream car. She kept her eye open until she found me the perfect Jeep. I am very happy with how helpful and easy the process was. She did an amazing j dream car. She kept her eye open until she found me the perfect Jeep. I am very happy with how helpful and easy the process was. She did an amazing job and I can't thank her and Dick Hannah Honda enough. More

From the moment we stepped on the lot to the time we left, there was no pressure to buy or settle for something that wasn't perfect. That was not an easy task because we had a list of what features we left, there was no pressure to buy or settle for something that wasn't perfect. That was not an easy task because we had a list of what features we wanted, and knew what we didn’t want, but we had no clear vision of what vehicle would fit the bill. Andy Watson met us as soon as we walked onto the lot, he gathered our wants/needs/and don’t wants, and presented us with many options. He showed us over a dozen vehicles, and listening to our feedback on each one, he honed in on the best match for us. He was knowledgeable, friendly, patient, and a pleasure to work with. When we drove the Dodge Nitro, we knew it was perfect for us, but we wanted to check with our insurance agent about rates, do some research on the vehicle, and check the Kelly Blue Book value to ensure the asking price was reasonable. Andy and his manager offered to let us take the vehicle on an extended test drive for a few hours so we could make an informed decision and not feel rushed. We found good reviews about the vehicle, got some good news from our insurance agent, and found that the asking price was an extremely good offer! We let Andy and his manager know what terms we wanted, and that we had a trade to work into the deal, and they came back with a contract that met our terms and expectations. The entire process was a positive experience, we were treated with respect, and we drove off the lot with the perfect vehicle for our family! We highly recommend Dick Hannah, and especially Andy Watson, to anyone looking for a new vehicle – our experience was wonderful! More

We have previously bought a car here with Lewis Williams and appreciated his no pressure approach. He stated facts, was courteous and of course, nice! We love how easy the whole process is. We are very busy and appreciated his no pressure approach. He stated facts, was courteous and of course, nice! We love how easy the whole process is. We are very busy, know what we want, and Lewis continues to get it done and quickly for us! More