Dick Hannah Honda

Excellent service. No pressure when shopping for my car. Sue was supportive and friendly. I would recommend her to others and come back to her when I am ready to shopt again. Sue was supportive and friendly. I would recommend her to others and come back to her when I am ready to shopt again. More

When my car unexpectedly broke down Mike and Lisa, from the Honda services center went above and beyond to help me get my vehicle repaired. They also assisted me with insurance questions, technical questi the Honda services center went above and beyond to help me get my vehicle repaired. They also assisted me with insurance questions, technical questions, and even helped make transport arrangements. They were both very knowledgable, friendly, and seemed genuinely concerned. Thank you so much for your help! Dick Hannah is fortunate to have such top-notch employees. More

I was very excited to shop for a car here, but walked away empty handed after being slime-balled by the sales manager and finance guy. Dorral was my salesperson and he was polite and friendly, but as so away empty handed after being slime-balled by the sales manager and finance guy. Dorral was my salesperson and he was polite and friendly, but as soon as my choice was made as to the car, the "invisible powers-that-be" behind the closed door got real ugly. They insisted that gap insurance, window etching and more fees were optional until I turned them down. Suddenly they became mandatory. $800 for Gap Insurance? $300 for window etching? I could buy the window etcher for $15. I checked out other dealerships that offer it for less than $50. I also found out that most gap insurance is hundreds less elsewhere. The $150 Title & Registration fee was only $75 from the dealer I ended up purchasing from. I am so glad I walked away from Dick Hannah. I will never go back, nor would I ever recommend them to anyone. More

Very nice experience from beginning to end. No pressure. Really wanted us to be happy with the decision were making. Has been great about follow up emails and communication. We are happy with our new car. Really wanted us to be happy with the decision were making. Has been great about follow up emails and communication. We are happy with our new car. More

Brandon and Nick worked with me to make sure I was able to get the car I wanted at a price I could feel good about paying. I was also able to trade in my old car and get a more than fair price for it. to get the car I wanted at a price I could feel good about paying. I was also able to trade in my old car and get a more than fair price for it. More

This was a very nice car-buying experience. Natalie greeted us almost as soon as we entered the lot and took a couple of minutes to listen to us as we explained what we were looking for. She then sat u greeted us almost as soon as we entered the lot and took a couple of minutes to listen to us as we explained what we were looking for. She then sat us down and went over the Dick Hannah inventory to give us a few options in our price range. She even drove us over to the Acura dealer in Portland to test drive a car there. We didn't find anything that night, but over the next couple of days she kept us informed of any new potential candidates that had arrived and arranged to have those cars available if we wanted a closer look. Once we finally picked out our car Natalie stuck by us during the whole buying process, we were not handed over from person to person and there was never any high pressure applied to get us to close the deal. All in all, a very nice experience. Thanks Natalie! More

This is the 3rd car we have bought at Dick Hannah, and will most likely be back for a 4th eventually. The first two were new, and a bit higher pressure. This car was to replace one of those that was total will most likely be back for a 4th eventually. The first two were new, and a bit higher pressure. This car was to replace one of those that was totalled in an accident. Andy was very helpful and knowledgeable during the selection process. We began our search looking at compacts, but transitioned to mid-size sedans as we found we could get more car than we thought possible in our price range. Andy was very patient and helpful during our search. He not only showed us cars on several lots there at the Hannah complex, but also had us test drive one of the vehicles over to their remote lot on Hwy 99 to look at a car we thought we were interested in. We never felt any pressure to buy more car than we wanted, and he gave us space to discuss cars privately after driving them, letting us move at our own pace throughout the afternoon. He remained helpful once we made a decision, but seemed less in his element. Admittedly we were exhausted by the time we got to the paperwork, but it seemed that the time from making our decision to finishing up the paperwork was a bit long. We were inside for over an hour, while the paperwork took only minutes at the beginning and a few at the end. We did however appreciate the All State quote we received during that time, finding that we were spending far too much on insurance. All in all it was a good experience. Dick Hannah's service department is also exceptional. In 11 years we have only had one less than stellar experience. Everybody has a bad day once in awhile. More

This was by far, the best car buying experience we have had! Brandon was extremely helpful and kind. We will definitely recommend and be back ourselves when we need another vehicle! had! Brandon was extremely helpful and kind. We will definitely recommend and be back ourselves when we need another vehicle! More