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Dick Hannah Honda
Vancouver, WA
1,537 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,537 reviews
December 04, 2011
Rusty Boag was one of the most down to earth salesmen we've ever worked with. He is the primary reason we purchased the 2011 Honda. He impressed us with his knowledge of the product he was selling. I wou we've ever worked with. He is the primary reason we purchased the 2011 Honda. He impressed us with his knowledge of the product he was selling. I would give him a bonus if I was his boss. More
by eriklund
Employees Worked With
Rusty Boag
November 29, 2011
Kidane was really great to work with ... I never felt pressured but I always felt he was working hard to find the right vehicle for me. I was always comfortable telling him what I liked or didn't like a pressured but I always felt he was working hard to find the right vehicle for me. I was always comfortable telling him what I liked or didn't like and I felt he and the dealership did their best all the way around to find what I was looking for within my price range and to make sure I was happy. A friend of mine recommended Dick Hannah Honda and I'm very glad he did - I LOVE my new (used) car! More
by di23456
Employees Worked With
Kidane
November 28, 2011
Brian was amazing. From the minute we met him on the lot he was a 'can do' salesman. His polite and pleasant manner was encouraging and got the job done. Would recommend anyone to him --he'll see your nee he was a 'can do' salesman. His polite and pleasant manner was encouraging and got the job done. Would recommend anyone to him --he'll see your needs are met! More
by jhvav
Employees Worked With
Brian
November 01, 2011
This was by far my best car buying experience ever. I was really on the fence looking at Honda, Kia and Subaru. My sales person Jerry was a delight. When he told me he could help me with all the makes and m really on the fence looking at Honda, Kia and Subaru. My sales person Jerry was a delight. When he told me he could help me with all the makes and models I was considering I was skeptical but I soon found out my concerns were unfounded. It was raining cats and dogs and Jerry went to the different dealerships and brought all the models to try out while we stayed dry and warm. I would highly recommend Jerry Weldon and Dick Hannah Honda for any vehicle purchase. More
by jrthomas1955
Employees Worked With
Jerry Weldon
October 29, 2011
I discovered dealer mistake on service contract - length of coverage and cost. We went to Dick Hanna dealership because we have purchased vehicles from them before. of coverage and cost. We went to Dick Hanna dealership because we have purchased vehicles from them before. More
by Richard Fisher
Employees Worked With
Eric Ness and Chris Lloyd
October 28, 2011
Holly helped us find My PT Baby I love the car and will tell all my friends to go check out Dick Hanna and ask for Holly she is new but did a great job and we are so happy with what we got and the price wa tell all my friends to go check out Dick Hanna and ask for Holly she is new but did a great job and we are so happy with what we got and the price was great also,I realy like I can get my car washed once a month and get tires for life yipeeeee. More
by lenard
Employees Worked With
Holly Kelsey
October 23, 2011
I was looking for a car for my daughter. We went to lots all over Portland and Vancouver. My daughter knew just what year and model she wanted. At first when they didn't have just want she wanted, he didn't all over Portland and Vancouver. My daughter knew just what year and model she wanted. At first when they didn't have just want she wanted, he didn't try to talk her into something else. He even said that since she was so specific on just what she wanted, getting something else would not make her happy. Once they had the car she wanted, it went smooth. Not a pushy salesmen at all. I would recommend Jake O'Neal and Dick Hannah Honda! More
by Jeff in Milwaukie
Employees Worked With
Jake O'Neal
September 08, 2011
Once again a great experience at Dick Hannah Honda with my star sales rep Mark Cortez. I wasnt willing to settle for a standard or mildly equipped truck. Mark stuck it out with me and located a fully loa my star sales rep Mark Cortez. I wasnt willing to settle for a standard or mildly equipped truck. Mark stuck it out with me and located a fully loaded Ford F150 Lariat, Big, Black, and Badass. Yes Badass. I love it. Thanks again Mark.... Brock Jackson More
by Jacksonbrock
Employees Worked With
Mark Cortez
August 19, 2011
Probably the best car buying experience I have ever had. My wife and I had the pleasure of working with Judy Gomez and were very pleased with her and our purchase. We also really like the new Dick Hannah ' My wife and I had the pleasure of working with Judy Gomez and were very pleased with her and our purchase. We also really like the new Dick Hannah 'Best Pricing' program. We were happy on how they handled our trade-in as well. I have to say that it was a pleasure to work with Judy Gomez as well as Milton from Dick Hannah Honda. Thanks for making this process so painless. Chris Martin More
by chrisfrog
Employees Worked With
Judy Gomez
August 17, 2011
We bought our car on July 4th and I hand-delivered the DEQ slip to the office on July 8th. The slip was just put into the middle of our file. The next day, I thought I would give a call to our salesman, S DEQ slip to the office on July 8th. The slip was just put into the middle of our file. The next day, I thought I would give a call to our salesman, Scott Murray, just to make sure it wasn't forgotten about, and it was being processed. Scott assured me he would call back the next day, as he wanted me to fill out a survey based on his service. The next day, no call. A week later, I called him again, because the stereo had quit working. (Which was taken care of by DH VW, with great service). I had to explain everything to him again, like he had no idea what I was talking about. Obviously, in a week he had not followed up, and had forgotten about our conversation entirely. He assured me he was out of the office and would call me the next morning. Still, no call. Both my husband and I left him messages repeatedly. We decided to just call the office. On every phone call, we got someone who didn't know anything about our plates, but assured us someone who did know would get back to us. I finally called last Friday, with a "I am not hanging up until I get an answer", they put me on with Scott. (Oh, he does still work there!) He starts by saying, "Oh....I've been trying to get ahold of you!" xxxxxxxx. No wonder he never sent me the survey. And, I felt he was extremely short with me, did not listen, and simply did not care about my concerns. He is the worst salesman I've ever dealt with from start, "um, I don't know", to finish! I finally talked to Kristina, who actually followed through and got me an answer. Thanks, Kristina. Here it is, nearly 2 months later, and I just got my first real answer. "The plates were here but looks like they were lost, maybe given to someone else". Unbelievable! Especially after we were trying to get SOME kind of answer from SOMEONE time after time, more than 20 phone calls, I imagine. Now I have a new vehicle that I cannot drive until I wait longer to get new plates, or I go get them myself and wait for them to reimburse me the money. I cannot get to work. This is the absolute worst customer service I have ever encountered and I am so sorry I did business with Dick Hannah Honda. More
by nicholerobison
Employees Worked With
Scott Murray
