
Dick Hannah Honda
Vancouver, WA
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This was my 2nd time dealing with Dick Hannah. The first time dealing with Dick Hannah was over 27 year’s age. I was very please working with Aaron Gergen, Chris Loyd and Christina Burnett. Aaron and Chri time dealing with Dick Hannah was over 27 year’s age. I was very please working with Aaron Gergen, Chris Loyd and Christina Burnett. Aaron and Chris explained the sales price and how much Dick Hanna would pay for my trade-in. They had a breakdown of my final purchase which included my extended service contract and how much my payments would be per month. Chris Loyd explained all the features the car had when we went on the test drive. I did not feel pressured into purchasing the vehicle. Chris was very friendly. Christina explained the "Customer for life drivers reward program" as well as the "Peace of mind" program that Dick Hannah offered for used car purchases. Chritina made the papwork process quick and easy. Aaron tried to help me to get the lowest intrest rate that was available from the finance company. I returned to Dick Hanna the next day and my passenger’s window would not roll up. Aaron and Chris worked with service to get the window fixed at Dick Hannah's expense. They loaned me a car to drive while my car was in service, so I was not inconvenienced. I have recommended many of my co-workers, if they were going to buy a new or used car to ask for Aaron and Chris at Dick Hannah Honda. Chris has emailed me a couple times to follow up to see If I had any problems and if I needed anything to contact him. I would like to thank Aaron, Chris and Christina for the excellent customer service I received from them. More
I gave this dealer and excellent rating because they spent a great deal of time making sure I got exactly what I wanted to buy. They changed the paperwork several times because I decided to add several spent a great deal of time making sure I got exactly what I wanted to buy. They changed the paperwork several times because I decided to add several options. My son was with me during the purchase and he is a real pain with questions etc. but Jerry Weldon, Joe Carter and Alesha were beyond patient and extremely friendly. If your looking for a car ask for Jerry Weldon and them him Barbara Beck sent you. More
My first experience with Dick Hannah Honda did not go well at all.. I had never been treated so poorly before in my life. After my horrible experience with 2 different sales people, I started working wit well at all.. I had never been treated so poorly before in my life. After my horrible experience with 2 different sales people, I started working with Ang and Mary who I had been talking with for over 4 months. They made sure I was happy with the car I was getting and they were very honest and up front about everything which I didn't have the first time. Mary and Ang are AWESOME people and I will most definitely recommend them to all my friends and family. Thank you so much Mary and Ang for everything that you have done for me thus far. I truly appreciate it and you both deserve a vacation and a raise!!! Allison More
My wife and I usually dislike the car buying process for many reasons but we have to say that Dick Hannah Honda was truly different. Our salesman, Scott, was super friendly and if he didn't know the answer many reasons but we have to say that Dick Hannah Honda was truly different. Our salesman, Scott, was super friendly and if he didn't know the answer to a question he would find out the answer and come right back to us. My wife and I are both new to the area and Scott went above and beyond by offering several recomendations on restaurants, hiking trails and local sights to see. We were very pleased with the whole experience. More
Jerry was very helpful and professional. He made me feel very comfortable and confident with my purchase. I work for a very large corporation, Peacehealth sw wa hospital, and I will be sure to refer him to very comfortable and confident with my purchase. I work for a very large corporation, Peacehealth sw wa hospital, and I will be sure to refer him to my co workers.. Thank you Jerry!! More
I worked with Scott Doyle to purchase my CRV. He was very honest and friendly. I love my new car and would recommend Dick Hannah Honda to friends. Thank you! honest and friendly. I love my new car and would recommend Dick Hannah Honda to friends. Thank you! More
Very organized; no sales pressure; all staff are pleasant and friendly. The sales process went smoothly and quickly. We have had cars serviced by this dealer for more than 4 years and have always been very p and friendly. The sales process went smoothly and quickly. We have had cars serviced by this dealer for more than 4 years and have always been very pleased with the work - that is a large part of our decision to buy from this dealer. The new car purchase experience has been as good as our past maintenance service experiences. More
The mortgage crisis affected my husband and me personally in 2009-2010, so after leaving our home in Missouri and moving to Washington State, we knew it would be a struggle to rebuild our credibility with an in 2009-2010, so after leaving our home in Missouri and moving to Washington State, we knew it would be a struggle to rebuild our credibility with any lender. The thought of purchasing a second car was frightening, but we needed to take that step towards credit recovery. After speaking with a few salespersons at various dealerships in our area, only one of them stood out. Jake O'Neal with Dick Hannah Honda is not your average car salesman. His good-natured voice made an instant connection with me. Upon arriving at Dick Hannah Honda, Jake greeted us warmly and treated us with respect. He knew we were nervous about creating debt after all we'd been through, so with the assistance of Ang in the finance office, our fears were put to rest when they proved to us we could get a great car for a great price. We test drove a few used vehicles and found exactly what we needed. The car we purchased is newer and has less miles than any car we imagined we'd qualify for. Jake's pleasant demeanor made our car buying experience at Dick Hannah Honda an easy and comfortable one. A special thanks to Ang for getting us the best possible rate with the lender. We are incredibly pleased about our experience with Jake O'Neal and are relieved that we found Dick Hannah Honda! More
I purchased a 2006 Dodge Dakota from this dealership and it seems that after you make the vehicle purchase they do not give a crap about you. I discovered that the center console would not open up like its it seems that after you make the vehicle purchase they do not give a crap about you. I discovered that the center console would not open up like its supposed to and I tried to have someone look at it and they giving me the runaround. I brought the truck in to have the console repaired and they said they need to order a part and I have not heard from them in over a week. Its been 3 weeks since the purchase and I have not received my registration for my truck. It has never taken that long for my previous auto purchases at other dealers. More
I purchased a 2011 Honda Pilot a few days ago from Dick Hannah; sales rep Luis Rodriguez was knowledgeable, helpful, attentive, and made the experience smooth and easy. This is the third car I've purchased Hannah; sales rep Luis Rodriguez was knowledgeable, helpful, attentive, and made the experience smooth and easy. This is the third car I've purchased from Dick Hannah over the last five years (two for myself, and one for one of my kids). This dealership is professional, courteous, offers good value, and makes the buying experience painless. It's important to prepare before you buy so that you know the pricing, options available, etc. of the car you are looking for. Then you can make a knowledgeable decision about what to buy, and this helps the dealership help you get what you want. -Ruth Manning More