
Dick Hannah Honda
Vancouver, WA
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I purchased a 2006 Dodge Dakota from this dealership and it seems that after you make the vehicle purchase they do not give a crap about you. I discovered that the center console would not open up like its it seems that after you make the vehicle purchase they do not give a crap about you. I discovered that the center console would not open up like its supposed to and I tried to have someone look at it and they giving me the runaround. I brought the truck in to have the console repaired and they said they need to order a part and I have not heard from them in over a week. Its been 3 weeks since the purchase and I have not received my registration for my truck. It has never taken that long for my previous auto purchases at other dealers. More
I purchased a 2011 Honda Pilot a few days ago from Dick Hannah; sales rep Luis Rodriguez was knowledgeable, helpful, attentive, and made the experience smooth and easy. This is the third car I've purchased Hannah; sales rep Luis Rodriguez was knowledgeable, helpful, attentive, and made the experience smooth and easy. This is the third car I've purchased from Dick Hannah over the last five years (two for myself, and one for one of my kids). This dealership is professional, courteous, offers good value, and makes the buying experience painless. It's important to prepare before you buy so that you know the pricing, options available, etc. of the car you are looking for. Then you can make a knowledgeable decision about what to buy, and this helps the dealership help you get what you want. -Ruth Manning More
Judy was the best. She attended to our needs, listened to what we wanted and really put her heart into helping us find the perfect car. We even ran into a small snag where she offered her personal help whic what we wanted and really put her heart into helping us find the perfect car. We even ran into a small snag where she offered her personal help which impressed me more than words can say. Not very often do you get to meet a Sales Rep that would go that far. We bought a 2010 Kia Forte (which was the exact car I really wanted). Judy and Milton (the manager) worked very hard to push our deal thru and got me the car of my dreams!!! Thank you Dick Hannah Honda for everything!!! YOU ROCK!!!! More
My experience at Dick Hannah was great! I didn't feel any pressure and all my questions were answered and my needs were met! I drove away with the exact car I wanted and didn't leave with any regrets! They w pressure and all my questions were answered and my needs were met! I drove away with the exact car I wanted and didn't leave with any regrets! They were nothing but helpful & efficient! I would definitely recommend them again! More
We called in to dealer regarding a 2008 Honda Accord EX-L. We were told that evening we had to schedule an appointment with Mark Cortez; which we did for 1030am the next day. Mark sent us an email sta EX-L. We were told that evening we had to schedule an appointment with Mark Cortez; which we did for 1030am the next day. Mark sent us an email stating the car would be parked out front and he would be waiting for us to arrive, and to please contact him if we would be late. When we arrived at the dealer, we waited for 15 minutes for somebody to find Mark Cortez, then another salesperson came out and told us Mark isn't here, and neither is the vehicle. We had driven 1.5 hours to the scheduled appointment specifically to see this car. It was very upsetting that we had made the drive, to a scheduled appointment and nobody had the courtesy to inform us the car was no longer there. Furthermore, the salesperson told us the car sold the night before. The dealer had both our phone number and email. Considering the steps we had to go through to see a vehicle, it would have been nice if they had contacted us prior to making the drive. Overall it felt to us they did this to simply get us to show up at the dealership, and then attempt to sell us vehicles we were not interested in. We will never do business with this company, nor recommend them to anybody we know. More
Our experience at Dick Hanna was fantastic. Mary was a dream to work with. She is low pressure, friendly and professional. The whole experience was as easy as it's ever been. If you want to purchase a dream to work with. She is low pressure, friendly and professional. The whole experience was as easy as it's ever been. If you want to purchase a car, take the drive to Vancouver...it's well worth it. More
I was very impressed at how I was able to work with this dealer. I didn't feel any pressure and that was definitely a plus. Noah was prompt and efficient. I saw the car I wanted online, told him about it dealer. I didn't feel any pressure and that was definitely a plus. Noah was prompt and efficient. I saw the car I wanted online, told him about it, and it was ready for a test drive when I got there. I told them what I wanted my down payment and monthly payment to be and they worked to get it for me. I was very pleased with the follow through and enthusiasm. I will definitely recommend others to come here. Thank you Noah! More
Great experience. Very efficient. I came in and was acknowledged immediately and got exactly what I asked for. I didn't have much time and Lewis made the experience of buying my first car assuring and acknowledged immediately and got exactly what I asked for. I didn't have much time and Lewis made the experience of buying my first car assuring and convenient. I will definetly come back when I need another car. More
My husband and I went in with low expectations, the thought of buying a car was NOT how I wanted to spend my day. We met Jack told him very sternly what we were looking for and what we wanted to pay. thought of buying a car was NOT how I wanted to spend my day. We met Jack told him very sternly what we were looking for and what we wanted to pay. He was very laid back and easy to work with, then we thought this was to easy it will be the finance department (like good cop bad cop) again laid back and no pressure. They were all great, I will be a loyal customer for life and never shop any where else and I will also tell everyone I know to ask for Jack Anderson. I ended up with a car I LOVE!!!!!! More
Our experience at Dick Hannah Honda was refreshing from the other dealerships we went to. We traveled to Washington from Oregon to buy our car and was worth the commute. Barbie Torgeson was wonderful to wo the other dealerships we went to. We traveled to Washington from Oregon to buy our car and was worth the commute. Barbie Torgeson was wonderful to work with and took time we needed to find the perfect car. She was well versed to answer any of our questions and made sure it was the best car for our situation. No pressure and easy to work with. More