Dick Hannah Honda

Everyone at the dealership was extremely friendly and knowledgable. Both Matt and his manager went out of their way to help me out of a bad situation and into a brand new start with my new to me Ford Esc knowledgable. Both Matt and his manager went out of their way to help me out of a bad situation and into a brand new start with my new to me Ford Escape. I have spent the weekend raving to my friends about the wonderful experience I had with Dick Hannah Vancouver Auto Mall. More

A few years ago I wanted a VW, so I visited Dick Hannah VW to take a look around. The sales people were so officious and annoying that we went to Herzog Meier and purchased the same day. Over time though VW to take a look around. The sales people were so officious and annoying that we went to Herzog Meier and purchased the same day. Over time though, I wanted a dealership that was closer to my home so I could get dealer service locally. So I gave Dick Hannah VW a chance. To my utter surprise, the VW support team was second to none in any category of service for any industry I've ever purchased from! Due to the extremely great service the VW service team provided, I gave the sister dealership down the block (Dick Hannah Honda) the first chance to sell me my next vehicle which I had already decided would be a Honda. Easy sale, right? WRONG! While the sales people were consistently nice and accomodating, I never really knew WHO my sales person was. At one point I was getting phone calls from 4 different people there! Finally after a few weeks of waiting for the right inventory to come in, there was a car I wanted to buy. I went out to work the deal and was handed over to a young, well dressed Asian finance manager (whom I didn't catch his name). He took my application information then disappeared in the back room for about a half hour. (Mind you, I have near perfect credit and make over six figures, so credit is never a problem for me.) Finally, after the long wait a new finance manager, a young Caucasian in his early to mid twenties shows up to take over. He proceeded to tell me that my credit wasn't good enough to purchase the vehicle unless I wanted to take some astronomical interest rate. Normally, that wouldn't bother me, but this time it did because he issued this statement to me in a crowded showroom floor, so now all the other customers began looking at me like I was some delusional fool trying to over-extend my credit!!! I kept my cool and simply told him "No" and that I wasn't interested in doing a deal like that. As I reached the door to leave, he came running back out (literally) to chase me down. He caught me at the door and magically had another offer with a better rate. I told him calmly again that I didn't want to play games and that he was obviously playing them, so I didn't want to do a deal there. When I finally got to the door and was walking out, he came running back to me again where he loudly announced to me, the showroom crowd, and the lot passers-by, that maybe I'm not cut out to be a Dick Hannah customer. All I can say to that is "THANK GOD!!!!!!!!!!!!!!!!!!" More

I found Wayde Norris salesman to be open honest and friendly. He seemed to be working for the customer as well as the dealership. I would definitely recommend this salesman and dealership to others. I friendly. He seemed to be working for the customer as well as the dealership. I would definitely recommend this salesman and dealership to others. I had researched the auto price online, and my trade in car price on the web and went into the dealership with this information in mind, this was helpful in concluding the deal. B.W.Y More

I recently purchased a 2010 Honda Fit and I love it! My sales women, Mary Seibert, was so great to work with . I went to many other dealerships but Mary made me feel the most comfortable. I never felt pr sales women, Mary Seibert, was so great to work with . I went to many other dealerships but Mary made me feel the most comfortable. I never felt pressured. She got me the car I wanted at an excellent price. I would highly recommend her to anyone shopping for a car through the internet. It's the way to go! More

I researched on the net for weeks before deciding to work with Saeed at Dick Hannah Honda. He parked a similar Odyssey, Sienna and Grand Caravan side by side for me to compare then had me drive them all to with Saeed at Dick Hannah Honda. He parked a similar Odyssey, Sienna and Grand Caravan side by side for me to compare then had me drive them all to really know the difference. He compared prices on KBB and online for similar vehicles with in 50 miles and offered me lower then the lowest price. And he delivered the vehicle to my house 70+ miles away. More

I bought a Chevy Blazer; I was pleased with customer service. This place is professional and will recommend this dealership to anyone I know. The sales rep Saeed Anwar was very friendly and helped me th service. This place is professional and will recommend this dealership to anyone I know. The sales rep Saeed Anwar was very friendly and helped me through the process (ask for him when buying a car there). The price was very good; it was as if I bought from an individual. If there are any concerns with your purchase they will address the problem. Thanks a lot Saeed. More

Over the years my parents have bought 4 vehicals from Dick Hannah Jeep and when it was time for me to buy a car I did my homework first. I went on Edmunds.com to get reviews and ratings and then clicked Dick Hannah Jeep and when it was time for me to buy a car I did my homework first. I went on Edmunds.com to get reviews and ratings and then clicked a button to have quotes sent to me. I received a phone call from Ron Tonkin first so I went out there to see them. They were friendly but couldnt get me the color car that I wanted so I left there and told them I would think about it. Saeed had been calling me that day from Dick Hannah so I called him back to see what they could do. I told him what the other place had offered and he said he would see what he could do. In the end they beat the price and got the color I wanted. Saeed has great communication skills and delivered on his promise. He stayed in contact with me through text message of all things. I am a Girl Scout leader and the Product Manager for Girl Scout cookies in Vancouver so I am rarely home during February and March due to cookie sales. When I arrived at the dealership to meet Saeed I didnt even know what he looked like. While I waited we talked to anther salesman (I think his name was Chris) and when he asked me who I was waiting for I said Saeed and he said "Saeed just walked past us, you dont know what he looks like?" I told him that I had never met Saeed we talked over the phone once and the rest was through texting. Ang in financing was great also. Very friendly and didnt try to force me to buy extra plans and coverages that I didnt want. He showed me what they offered and gave me a price...thats all I needed. When I left the office he said he would work on my interest rate and call me if he could get it lowered. My car was delivered to my house later that day and I am thrilled! Everyone loves my new car including my parents who are both considering buying a Hybrid Insight. That says alot about the car and the salesman. My parents are both Jeep People but LOVE my car! I am very happy with all aspects of the sale and would recommend Saeed and Dick Hannah Honda to anyone. They are very competetive and will work with you every step of the way. To Dick Hannah: Please read this at your morning sales meeting. I would love to see Saeed get recognition for this great customer service experience. More

If you are reading this please DO NOT visit Dick Hannah Honda. I had one of the worst experiences of my life dealing with them. A little bit of background-- I am a young working professional that lives in Honda. I had one of the worst experiences of my life dealing with them. A little bit of background-- I am a young working professional that lives in the Seattle area. I have good credit, but limited history and if you have ever tried getting your first auto loan without a co-signer you will feel for my experience. After looking for a few months, I contacted Dick Hannah via email and was greeted by Mark. I found the vehicle I wanted and we went back and forth on the price of the car until we finally came to an agreement. Before I actually came to view the car, I wanted to be certain that I would be able to get financed for the vehicle. It was well within my price range, so I submit my application for finanncing. After about 3 days Mark called me back and told me I was approved for the loan and we went over all the stipulations and conditions ie amount I needed to put down, interest rate, etc. Everything seemed great at the time I was absolutely thrilled and told him I would be down the next day to test drive it and take the car back to Seattle with me. Vancouver is about a 3-4 hour drive from Seattle, so I realized this was going to be an all day event. I didn't want to trade in my current vehicle so I paid a friend to spend his day driving me to the dealership. I also had to take a day off from work. Of course, we go to the dealership and Mark is nowhere to be found. Another gentleman greets me when I arrive and tells me that everything is ready for me. So I test drive the car, it runs great and I am ready to sign papers. This is when it really goes downhill. My ride ends up leaving back to Seattle, thinking we have everything in order. And I wait for about an hour to see the finance manager Ang. When I go into the room, he tells me that the only Bank they got an approval on the loan for is some credit union which is only open for Oregon residents to become a member of. The other option (which they implied that I take) is Ang suggested that I lie on the credit union application form and say that I "worship" in Oregon so that I may become a member. He then tells me that he doesn't know if they really check that kind of stuff, but if they try to verify that I worship in Oregon and I cannot prove it that I would have to return the vehicle to the dealership. So at this point I am literally stuck at the dealership. I had to contact my friend (who again was already an hour on the road back towards Seattle) and he had to turn around to come and get me. I asked to speak to the Manager, and he would not even come out to speak with me. Ang was rude, unprofessional, and a flat out liar during the entire experience. Mark is a moron for not making sure the loan is fully approved before giving me the green light to drive all the way down there. And the Manager apparently does not even care that this is going on. This entire establishment has a bad business practice. This is the reason certain people are referred to as "used car salesmen" BTW, I ended up purchasing a BMW only about $1000 less than the car I was originally trying to get from them at Dick Hannah Honda about a month later from a different dealership. Funny how that works. More

We approached this dealer through my wife's work, which offered 'Employee Pricing'. This scam is a 1000$ discount off the list price of a vehicle. They then tried to push us into a nice truck, but it was o offered 'Employee Pricing'. This scam is a 1000$ discount off the list price of a vehicle. They then tried to push us into a nice truck, but it was over priced considering the fact the previous owner was a smoker and the vehicle reeked. We got the hard sale treatment, trying to push us into this vehicle, but we had a set price to negotiate from. While we were driving out of the lot, they lowered the price even more, but not to our budget level. I would recommend avoiding any of these 'employee' discount offers, as they seem a weaker position from which to bargain. More

I had the best car buying experience at Dick Hannah I had the best car buying experience at Dick Hannah Honda. I traded in my older Town Car (under goverments cash for clunker program) for a new Accord I had the best car buying experience at Dick Hannah Honda. I traded in my older Town Car (under goverments cash for clunker program) for a new Accord and I love it. This is my family's third car that we bought from Saeed and he is always so wonderful to work with. I have been servicing my vehicle there over the past one year and have always been treated fairly. I would recommend Dick Hannah Honda to my friends and family. More