
Dick Hannah Honda
Vancouver, WA
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Paul was a very nice guy to work with. I would definately recommend buying a vehicle from him. The only thing about my purchase that I think needs improving is the amount of time it took to do th definately recommend buying a vehicle from him. The only thing about my purchase that I think needs improving is the amount of time it took to do the deal and then drive off the lot. This was not Pauls fault at all, so I want to make that very clear. We had to wait quite a long time to get into the finance office. We arrived at the dealership at 1045 am and didn't leave until 330 pm. This may not seem like a long time but it is when you already know what you want. There was no shopping to do, the price was already negotiated before we even arrived, credit had been run before we got there, so I don't see why it should take so long to get out of the dealership. Other than that, it was a great experience. I would definately buy from Dick Hannah again. Hopefully, next time, it won't take so long. More
I was a first time car buyer seaching for a car by myself. I felt very comfortable working with the team at Dick Hannah Honda. The staff here went out of their way to make sure my needs were met, they myself. I felt very comfortable working with the team at Dick Hannah Honda. The staff here went out of their way to make sure my needs were met, they worked with me for 2 whole days to make sure I was going to be happy with all aspects of my purchase. I would HIGHLY recommend this dealership to ANYONE searching for a new or used car in the greater Vancouver/Portland area. Ask for "Big Ed." More
Went in for warranty work and then heard bad news which needed $110.00 in a"diagnostic" fee. While I was greatly disappointed in the news I had received, I realize that the information I had received will needed $110.00 in a"diagnostic" fee. While I was greatly disappointed in the news I had received, I realize that the information I had received will keep my car in better shape. Had the price for the diagnostic not been so high I might have purchased more services that were needed. More
Work was done as expected. Noise problem could not be found, but considering it is sporatic, i am not surprised. Price is high. that is the only downside to the Honda Experience. found, but considering it is sporatic, i am not surprised. Price is high. that is the only downside to the Honda Experience. More
I got the car I wanted and so far so good. The pricing was a little vague. I didn't know how much I paid until I got home later. I was just watching payment. I find that I have to add more letters. So the was a little vague. I didn't know how much I paid until I got home later. I was just watching payment. I find that I have to add more letters. So therefore yoiu don't get my review. No NO NO NO NO More
I usually don't give 5's for this kind of survey but Scott sure earned the rating. I told him what I was looking for in a vehicle and he was able to show me what I was looking for. It happened to be t Scott sure earned the rating. I told him what I was looking for in a vehicle and he was able to show me what I was looking for. It happened to be the only Pilot on the lot that was available. He didn't try to sell me the Honda Pilot. The Pilot sold me. Scott just answered questions, and pointed out features that he thought were interesting. Scott went the extra mile getting the roof rack installed while the paperwork was going through. His product knowledge is superb. And his efforts to make things happen for the customer is second to none. I wouldn't hesitate to recommend Dick Hannah and specifically Scott Doyle to anyone looking to purchase a Honda. More
Ibrought my car in for service, on the wrong day!! They went ahead and worked me in right away. Quite cheerfully to boot! Everytime I've been there whether for services or just to pick up a car wash card went ahead and worked me in right away. Quite cheerfully to boot! Everytime I've been there whether for services or just to pick up a car wash card, employees are friendly. When my daughter is ready to replace her car, I will strongly advise her to go to Dick Hannah. More
We have purchased 2 other cars at Dick Hannah Honda and we have been satisfied each time...We would have liked to get a little better price on our trade in and more of a reduction on the sale price, but al we have been satisfied each time...We would have liked to get a little better price on our trade in and more of a reduction on the sale price, but all in all we are very satisfied with their patience and service and helpfulness. We didn't even intend on buying when we got there and came home with a newer Pilot.They were a pleasure to work with.We would recommend them to others and have already. More
I always feel that I am treated professionally when I go in for service. Wait time estimates are pretty right on (often the car is ready sooner than anticipated. I have never been disappointed with my ser in for service. Wait time estimates are pretty right on (often the car is ready sooner than anticipated. I have never been disappointed with my service. Most important, I appreciate what I feel is honesty and the not taking advantage of me as a woman by suggesting additional unnecessary repairs. I only rated price as good because there is no car dealer that doesn't cost a lot, but I do feel that Dick Hannah Honda is on the more reasonable side. My only complaint is the horrible television programs in the waiting room but I guess you have to appeal to the masses. More
All the people that we worked with from the min we waledr thru the front door right down to the person who wrote our loan were very nice andd friendly the worked hard to make the process as fast and smooth. thru the front door right down to the person who wrote our loan were very nice andd friendly the worked hard to make the process as fast and smooth. I would highly recomend any of my family and friends go here to buy there next car. More