
Dick Hannah Honda
Vancouver, WA
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I knew I wanted a 2008 Honda Fit and did a lot of research before deciding to buy my first car. I got a call from Kevin at Dick Hannah Honda every few days just to follow up with no pressure to buy. research before deciding to buy my first car. I got a call from Kevin at Dick Hannah Honda every few days just to follow up with no pressure to buy. Kevin was great, very helpful and friendly from beginning to end. He was able to answer my questions and offer suggestions about what was best for me. I was not pleased by Pete and his attempt to go above the price Kevin and I had negotiated which was the main reason I decided to go with Dick Hannah in the first place! Ang in finance was funny and made the process fast and painless and was even able to get me a little lower interest rate than he'd thought. When I took my car in to get the keyless entry installed Erik took care of me and was very nice and professional! The work and warantees and the customers for life incentives make Dick Hannah Honda stand out from other dealers! Thanks so much guys for all your help! :) More
As used car dealers go, Dick Hannah does have a nice selection of cars, but like most used car dealers they are a bit heavy handed, pushy and trained to not take no for an answer. I would have rated selection of cars, but like most used car dealers they are a bit heavy handed, pushy and trained to not take no for an answer. I would have rated them a lot higher in the customer service area if they had respected me enough to let me leave when I told them I was ready to go. Had I not been so pressured I would have probably looked around at other options through other dealers. I like my car, it's a good vehicle, the price was fair and they were able to finance me even though I am credit challenged, so on the whole I should feel good about it, but the whole rigamarole left a bad taste in my mouth. Especially when my sales person brought in her manager who promised me the moon and the stars (which I knew he couldn't deliver)if I would just stay and keep looking for a car. He even offered me and my boyfriend a weekend at a coastal hotel near the Casino if I would just look at a particular car. Well, I bought a car that day, yet I didn't walk out of there with a hotel voucher and it was never brought up again. It was a cheap sales ploy and frankly it made me feel a bit dirty. My sales person Billie Jean Leffler was a nice young women, very friendly and competent. More
I was treated with great kindness and consideration. I didn't get the car I wanted but that was due to no fault of hers. I expect that I will very soon. didn't get the car I wanted but that was due to no fault of hers. I expect that I will very soon. More
Dick Hannah had great selection and good customer service. Billiejean was sweet to work with. I will return next time I need a car and give them the first chance. service. Billiejean was sweet to work with. I will return next time I need a car and give them the first chance. More
the best car experience i've ever had. in all my car buying experience. bille jean kept laughing the entire time. thanks for your help. i love my new car. sincerily valerie carter buying experience. bille jean kept laughing the entire time. thanks for your help. i love my new car. sincerily valerie carter More
From the moment that I walked in the door everyone there was laid back and did not push anything on me. BillyJean listened to what I wanted and what I could afford. She really worked with me and got me a was laid back and did not push anything on me. BillyJean listened to what I wanted and what I could afford. She really worked with me and got me a car that I love!! Will go back again and again and would recomend her to anyone who is looking for a car!! More
Vincent is not the typical used car salesman. He found what I wanted without pressuring me with vehicles that I did not want or monthly payment that I could not afford. He will get my repeat business. what I wanted without pressuring me with vehicles that I did not want or monthly payment that I could not afford. He will get my repeat business. More
My wife and I were treated very well during our car-buying experience. Kevin treated us professionally and with extreme patience. This had to be the only time in the history of auto sales where I car-buying experience. Kevin treated us professionally and with extreme patience. This had to be the only time in the history of auto sales where I was given top-notch customer service with absolutely NO pressure to buy. We told Kevin what we were interested in, the price we wanted, and he had everything set up for us by the time we arrived (on a few occasions, I should add). I wholeheartedly recommend Kevin and Dick Hannah. More
I would recommend Dick Hannah Honda for purchasing your next Honda. Especially Kevin Kooistra with internet sales. He was great to work with and I knew right away what price I was looking at. They took the next Honda. Especially Kevin Kooistra with internet sales. He was great to work with and I knew right away what price I was looking at. They took the time to find us financing and payments that we could work with. The whole experience was great. More