
Dick Hannah Honda
Vancouver, WA
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I was very pleased with Vincent At Dick Hannah Best Buy. No other car dealers would really help me, but Vincent has helped me before and was able to do it again. I would recomend him to everyone I know!!! No other car dealers would really help me, but Vincent has helped me before and was able to do it again. I would recomend him to everyone I know!!! More
My experience at Dick Hannah Best Buys was great. I was able to find a great car for a great price with very little hassle. The salesperson I worked with (Billejean) was wonderful, friendly and so helpful able to find a great car for a great price with very little hassle. The salesperson I worked with (Billejean) was wonderful, friendly and so helpful. More
I was looking for a low miles Accord and not only did Dick Hannah have a great price (nearly $4,000 below KBB) but also they worked with me on my 98 Altima trade in. Jordache was a blessing to work with Dick Hannah have a great price (nearly $4,000 below KBB) but also they worked with me on my 98 Altima trade in. Jordache was a blessing to work with and went the extra mile to make sure my experience was good. He even followed up the next day with a phone call to make sure all was working well with the Honda. I'll definitely recommend a friend to come down (i drove from Tacoma to buy the Honda) to Dick Hannah again. More
We received awesome service from Marcus Amicci via Internet Sales, he sent me all the quotes that I requested on both new and used vehicles and had great follow-up calls. He was not pushy which I lik Internet Sales, he sent me all the quotes that I requested on both new and used vehicles and had great follow-up calls. He was not pushy which I like, he answered all my questions and was there to help us with the vehicle that we requested when we were ready. Pete and Paul were there to take care of the finance part of the deal. We have dealt with several Portland dealerships in the past and would not recommend any to friends, but Marcus has changed my mind and when we are ready to purchase a used vehicle for our son, we will contact you guys again. Thank you More
This was a great car buying experience. The internet VIP sales department was great - there was no pressure to buy. I test drove a CRV on Saturday, but wasn't sure. I came back on Sunday, test drove a dif sales department was great - there was no pressure to buy. I test drove a CRV on Saturday, but wasn't sure. I came back on Sunday, test drove a different CRV and decided the first one was the one I wanted. We test drove the original auto again and then made our 'deal'. I paid what the internet indicated is the typical cost in our area. I am very happy with the whole process. Kevin was friendly, courteous, and willing to go the extra mile for us. What a great salesman! More
I was looking to get out of my audi that was about to go finish its last leg in its factory warranty and wanted to get into a more reliable car. I requested a quote online and was contacted within minutes finish its last leg in its factory warranty and wanted to get into a more reliable car. I requested a quote online and was contacted within minutes from the internet department where the process of buying was explained to me. I got other online quotes from dealers in the area which were equal or more than what I got from Dick Hannah. I drove to the lot that night and was greeted kindly by all members of staff there. My test drive began at 7:30 and after finding the car I wanted, in the colour I wanted, we began to make a deal. It was by far the easiest car-buying experience I have ever had, and I got a heck of a deal. The team at Dick Hannah takes the "sales person" out of car sales person, they are a genuine, down to earth group looking to help you rather than hassle you. Not to mention, they stuck around until 11:00pm while they met my every request. Thanks Guys! p.s. never buy a vehicle from sunset audi :). More
Best car buying experience possible. Kevin helped me find the car that I wanted, at the price I wanted with no pressure. I had been to other dealers (Ron Tonkin) and they were more concerned with selling me the car that I wanted, at the price I wanted with no pressure. I had been to other dealers (Ron Tonkin) and they were more concerned with selling me ANY car. Kevin found the exact car I wanted and genuinely helped me. It was a great experience and I would recommend this place to anyone. More
After working with Joe from DH Honda's VIP (Internet) Support Staff team and getting quotes on the vehicles we were interested in, we took a trip to the dealership to see them for ourselves. Our sales re Support Staff team and getting quotes on the vehicles we were interested in, we took a trip to the dealership to see them for ourselves. Our sales rep. Jordache couldn't have done a better job of answering our questions, showing us what we wanted to see and never giving us the 'hard sell' that we thought would be impossible to avoid (and that would have sent us moving along to the next dealership rather than making our purchase on the spot). The only time we felt any pressure during our visit was at the very end of our purchase, when we had to insist a few times too many that we REALLY weren't interested in any add-ons/extended warranties. Overall though, the staff did a good job of being able to see that we had done our research, knew what we wanted, and really didn't want to feel like we were being pressured or upsold. In addition to the fair prices and great service, DH's "Customer for Life" program is unlike anything I've encountered from a car dealer. Both my partner and I were blown away by the offer of free tire replacement for the life of our vehicle! It's nice to see there are still businesses that understand how important it is to their customers to feel appreciated for bringing them their business. We had a long list of dealers we could have visited yesterday, but because of the way the folks at DH treated us, they ended up being our first and only stop. More
Not only did we get a great price on our new Honda (DH's online quote was $1,000 lower than the next lowest quote we received and the price didn't mysteriously change once we got to the dealership), but eve online quote was $1,000 lower than the next lowest quote we received and the price didn't mysteriously change once we got to the dealership), but everyone we worked with at the dealership was professional, friendly, thorough and totally accommodating. Jordache, our sales rep., couldn't have been better about recognizing the type of service we wanted and though he answered all our questions, went over every detail of our purchase and presented us with all kinds of options, he never pushed us or gave us a 'hard sell' If he had, DH probably would have lost our business. Instead we were shown the cars we had expressed interest in during our previous email contact, took a test drive, and left the same day with a new car. We were also very impressed with DH's "Customer For Life" service -- free car washes and tire replacement for the life of the vehicle? Seriously? These are the types of 'little things' that most places wouldn't think of doing because they don't have to. The fact that Dick Hannah offers them showed me that they recognize the importance of building relationships with their customers, not just making sales; something I try to do every day in my own business. I would absolutely return to Dick Hannah for my next car, and would recommend them as a first stop when looking for a vehicle. More