
Dick Hannah Honda
Vancouver, WA
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Came in for a specific car, Q drove us over to the other dealership and got it for me. David did great with helping me negotiate my price, took longer than I’d have liked but overall good service dealership and got it for me. David did great with helping me negotiate my price, took longer than I’d have liked but overall good service More
David and Q, we're very helpful and even put up with me arguing with them on prices...lol they were very patient and got my daughter the deal she wanted arguing with them on prices...lol they were very patient and got my daughter the deal she wanted More
Worked with a sales guy Jessy on the price for a CR-V . Later the Accounting guy Milton came on the phone - ranting about Consumer Reports price that I had . Conversation was very impolite snd had to take Later the Accounting guy Milton came on the phone - ranting about Consumer Reports price that I had . Conversation was very impolite snd had to take me business elsewhere. Sad after having bought 2 new cars from them in the past 4 years. More
Staff is nice and will work with you management is the biggest problem and the worst to deal with was going to give them a second chance on buying from them again after the the first time dealing with lie biggest problem and the worst to deal with was going to give them a second chance on buying from them again after the the first time dealing with lies and very bad management and yet again deal with the same manager that was the problem last time was ready to pay cash for the car that day but wouldn't take care of the two things there Technicians said needed to be taken care of right away told them they should take care of it for giving them a second chance and I would pay for the car and the manager said they would do nothing and said I should just walk away and I did so and made smart remarks as I walked out will never buy or go to any of there dealerships More
Bought a 2020 Honda Pilot in September. I still don’t have the title. I paid half down and to this date I’m getting the run around from this Slip Shod Dealership. They took their time evidently not payi have the title. I paid half down and to this date I’m getting the run around from this Slip Shod Dealership. They took their time evidently not paying off to former owner so in meantime blaming everyone else for a very tactless way of dealings and taking their time to pay off the cat so I’m still mot receiving my title! DO NOT PURCHASE from this dealership!! I never will again. The excuse today is it’s going to take another two weeks to perhaps?? Get my title so I can get plates for my car! Billie kept denying their slow slip shod of getting that title to me. Denying any fault! Well look out this could happen to you! Stay away! Timi Ringstaf More
Very manipulative, dishonest, and do not respect their customers' time. I paid full price for a new vehicle and was sold a vehicle that did not work. I had to fight with the dealer for two months to fin customers' time. I paid full price for a new vehicle and was sold a vehicle that did not work. I had to fight with the dealer for two months to finally get a working vehicle, which is what I'd already paid for in the beginning. When they finally got a working vehicle ready for me, they tried to charge me more money for it. I was mislead many times by several employees (Milton was the worst. Billy was second worst. Watch out for those guys in the corner office.). I'll never spend another dollar at Dick Hannah. I am so disgusted with how poorly they treat customers. The staff is SUPER friendly before you spend any money. Once I dropped off the check, the best they could do for me is shrug and tell me they how sorry they were. I didn't need apologies. I needed a vehicle. That's why I paid for one. They try to get you to come into the dealership, then they try to wear you down over the hours. They make A LOT of promises, then change the plan at the last minute to benefit themselves. More