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Dick Hannah Honda

Vancouver, WA

4.8
1,537 Reviews

3321 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 1,537 reviews

January 31, 2022

Joey was the absolute best! Kind, courteous and respectful! Would definitely recommend Joey and Dick Hannah! Louise More

by Beetle4Life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Burns
Feb 03, 2022 -

Dick Hannah Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Honda! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 30, 2022

Ben Sold me my Jeep. He was obviously very knowledgeable and took his time with me. More

by Toni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Holland
January 26, 2022

Came in for a specific car, Q drove us over to the other dealership and got it for me. David did great with helping me negotiate my price, took longer than I’d have liked but overall good service More

by Mypoff85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quaylynn Cohens, Daviti Dvali
Jan 28, 2022 -

Dick Hannah Honda responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2022

Aston was very helpful and answered all my question. Would recommend to anyone in the area. More

by misscoolyo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Dion
Jan 26, 2022 -

Dick Hannah Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to Aston here at Dick Hannah Honda! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2022

Super easy and smooth experience! Jonah made everything easy and pressure-free! Highly recommend DHH More

by Kelli L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonah Moscoso
Jan 23, 2022 -

Kelli L. responded

Great experience

January 23, 2022

David and Q, we're very helpful and even put up with me arguing with them on prices...lol they were very patient and got my daughter the deal she wanted More

by Threedee2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quaylynn Cohens, Daviti Dvali
Jan 26, 2022 -

Dick Hannah Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Dick Hannah Honda. We look forward to your next visit! Take care!

November 11, 2021

Worked with a sales guy Jessy on the price for a CR-V . Later the Accounting guy Milton came on the phone - ranting about Consumer Reports price that I had . Conversation was very impolite snd had to take More

by Ramises
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey in Sales , Milton in Finance
Nov 14, 2021 -

Dick Hannah Honda responded

Thank you for taking the time to share your feedback and we do apologize for your recent experience. We greatly appreciate your loyalty to us and for giving us another opportunity to earn your business and we regret that it did not work out this time. Unfortunately, the Consumer Reports pricing you wanted us to honor was for a gas model and not the Hybrid model that we located and brought to the store for you and we just could not afford to lower the price any further to match a different vehicle. We certainly do hope we might have another opportunity to assist you in the future. Thank you and again, we do apologize.

November 02, 2021

Staff is nice and will work with you management is the biggest problem and the worst to deal with was going to give them a second chance on buying from them again after the the first time dealing with lie More

by Skin692004
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Godinez
Nov 11, 2021 -

Dick Hannah Honda responded

Thank you for taking the time to share this with us, it is very important to our team. At your convenience, please give our General Sales Manager a call to discuss your visit further. Billy Joseph @ 360-944-3346. Thank you

October 05, 2021

Bought a 2020 Honda Pilot in September. I still don’t have the title. I paid half down and to this date I’m getting the run around from this Slip Shod Dealership. They took their time evidently not payi More

by timi.ringstad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy. Stating it’s nit their fault. Not helpful giving excuses., Ben Holland
Oct 12, 2021 -

Dick Hannah Honda responded

Thank you for taking the time to share your experience. We do apologize for any frustration caused and we have let our team know. Please do not hesitate to reach back out directly to Billy Joseph (General Sales Manager) if you have any further questions or concerns. 360-944-3346

September 16, 2021

Very manipulative, dishonest, and do not respect their customers' time. I paid full price for a new vehicle and was sold a vehicle that did not work. I had to fight with the dealer for two months to fin More

by zac
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Milton Copeland, Billy Joseph, Juan Godinez
Oct 12, 2021 -

Dick Hannah Honda responded

We sincerely apologize and please know this is not how we want any guest to feel after working with our team. Your feedback has been shared with our entire management staff. Please contact us directly if you have any further concerns or if we can be of any assistance in the future. Thank you

Nov 12, 2021 -

zac responded

Apologies are not sincere unless the offending party is willing to correct the mistake they made. Is Dick Hannah willing to correct what went wrong with my purchase or is this yet ANOTHER empty promise? I did contact your staff MANY times over many weeks. When I did, I was promised something would be done, then I was ignored repeatedly. I was promised things, then the deal would change at the last second. How would contacting you after you’ve scammed me help me in any way? I want people to be warned about how shady your employees treat paying customers. Your company refused to treat me fairly after being given many chances. I can go into more detail about everything that your company did to me if that helps. Maybe I should make that more public. It was disgusting. Are you actually trying to make things better or just trying to save face after screwing over another customer. I’m not the only one either. Look at all the reviews for Dick Hannah Honda. They are horrible. It is the worst rated branch of Dick Hannah dealers.

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