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Dick Hannah Honda

Vancouver, WA

4.8
1,562 Reviews

3321 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 1,562 reviews

August 06, 2017

Easy and helpful Both Scott in sales and Paul in finance made us comfortable, worked with us, and explained everything to us when we had questions. Scott took the time More

by Nicole Elkinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim at Allstate, Paul Nickolas, Scott Doyle
Aug 10, 2017 -

Dick Hannah Honda responded

We are so glad you are loving your new Honda Fit! The Fit is a great vehicle and we are pleased not only you will enjoy it but also the wonderful families you assist. Thank you for choosing us and never hesitate to contact us if you need anything. - Mike Phillips, GM

August 04, 2017

Honda Civic I came into Dick Hannah Honda to compare civics. I was extremely impressed with the salesmen Robert Stites, he had an answer to literally every questi More

by Subie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Stites
Aug 10, 2017 -

Dick Hannah Honda responded

It is great to hear that Robert could assist you with your comparison of the Civics! We appreciate the opportunity to meet and help you with your search. Thank you! - Mike Phillips, GM

August 02, 2017

Freddy the great king of Zamunda I've been on this earth for over 47 years and I've seen my fair share of salesman come and go but I will say that you should hold onto this guy he's v More

by Nav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Segundo
Aug 10, 2017 -

Dick Hannah Honda responded

Thank you for your review about your experience with Freddy and Dick Hannah Honda! It is great to hear your feedback. Thank you - Mike Phillips, GM

July 31, 2017

Purchase of new car Mike was very straight forward and attentive. He helped me narrow down my decision via text correspondence and in person. He was friendly, tried hard More

by Forgot2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Melnick
Aug 10, 2017 -

Dick Hannah Honda responded

Mike and our team appreciate your review! We know car buying can be a lengthy adventure so it is nice to hear that Mike could help make the process go as smoothly and quickly as possible, Thank you - Mike Phillips, GM

July 27, 2017

Dick Hannah Vancouver Worked with Travis from internet sales. He was very nice, low pressure, took us on a couple test drives and made the numbers work to get us into a 201 More

by Chris Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in finance., Travis Weitz
Aug 10, 2017 -

Dick Hannah Honda responded

Congratulations on your new Civic! The Civic is fantastic and we hope you enjoy it for years to come! Travis and our team wish you miles of smiles - Mike Phillips, GM

July 21, 2017

Standard maintenance 2010 Honda Civic Hybrid The service work at Dick Hannah Honda is impeccable. Not just a service work but the service managers and customer interactions are Beyond expectation More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Archuleta
Aug 10, 2017 -

Dick Hannah Honda responded

Thank you very much for sharing this! We appreciate your kind words about our team. - Mike Phillips, GM

July 20, 2017

Dick Hannah Honda Service is Top Notch! Service Advisor Che Haluapo is knowledgeable, friendly and easy to work with! Che always gives A+ service! Che is awesome! For sure "Believe in Nice!" More

by Linda R Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Haluapo
Aug 10, 2017 -

Dick Hannah Honda responded

Thanks for choosing Che and our Service Team! It is great to hear your feedback! - Mike Phillips, GM

July 15, 2017

Service Dept is unreliable We took in our CR-V when air condition started blowing warm air. First trip there they assured us problem was fixed. The problem was not fixed and we More

by Consumer #42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Maunu, Michele Archuleta
Jul 18, 2017 -

Dick Hannah Honda responded

Hi, Thank you for contacting us about your recent visit to our service department. Our Service Director, Alex Bassett, will be reaching out to you this afternoon to address your concerns. Thank you and we do sincerely apologize.

July 15, 2017

Great service Love that everyone is always helpful. I am always able to schedule an appointment within a few days. Very good customer service with emails and textin More

by KarenA43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Kyle
Aug 10, 2017 -

Dick Hannah Honda responded

Darin and our Team appreciate you choosing us for your Service needs!! We love to hear you enjoy the communication as well. - Mike Phillips, GM

July 13, 2017

Costco Deal on 2017 CR-V Honored Here! Salesman duo team (thank you John/Ben) worked well together: very respectful. Making fair purchase went extremely well: no games! Dealership in gen More

by Columbia Gorge Hiker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Rodeman, John Lehman, Ben McKechnie
Aug 10, 2017 -

Dick Hannah Honda responded

Thank you for sharing your experience and your feedback as well. We appreciate your comments about the paperwork time, it is important feedback as we are always working on ways to improve the buying process. John, Ben, Noah and all of us here hope you enjoy your CR-V for many years to come. - Mike Phillips, GM

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