
Dick Hannah Honda
Vancouver, WA
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Great Customer Service I went to Dick Hannah Honda knowing that I wanted a CRV. Matt listened patiently and gave me the information and explanations that I needed. This al I went to Dick Hannah Honda knowing that I wanted a CRV. Matt listened patiently and gave me the information and explanations that I needed. This allowed me to make the best decision without being pressured. Matt was friendly, understanding, and worked to make the purchasing process go as quickly and painless as possible. I left feeling great with my CRV. More
Good Experience I purchased a 2015 Accord over the weekend with Dylan Connell. He was very professional and helpful in working with me to find the right car and has I purchased a 2015 Accord over the weekend with Dylan Connell. He was very professional and helpful in working with me to find the right car and has provided very good communication on follow up for taking care of a few issues that the car had at delivery. I didn't feel hassled or pressured during my experience and would recommend others to buy. I would suggest however that the dealer find a way to speed up the buying process; it still feels longer that it needs to be. More
A Great Experience!! My experience with Nathan Rodeman at Dick Hannah Honda was wonderful. He as very professional and courteous with me in my purchase of a 2015 Honda Ci My experience with Nathan Rodeman at Dick Hannah Honda was wonderful. He as very professional and courteous with me in my purchase of a 2015 Honda Civic EXL. The price was good and reasonable. He has helped me every time I've had a concern. And I Love My Honda. Would highly recommend Nathan and Dick Hannah Honda if your in the market for a car.. More
Definitely not the least expensive We were in the market to lease a 2015 Odyssey EX, so I go to Dick Hanna Honda and ask for their best price, long story short I saved $4998. over 36 m We were in the market to lease a 2015 Odyssey EX, so I go to Dick Hanna Honda and ask for their best price, long story short I saved $4998. over 36 month and 0 dwn,by going to Gresham Honda (Tonkin), exact van. You do the math that's a lot of money to leave on the table at Dick Hanna. I've bought three new vehicles in the last ten years (I price shop) and all have come from Tonkin dealerships. More
Friendly, knowledgable and recommended Words cannot describe how incredible of a service I experienced through Dylan at Dick Hannah Honda. Not only was he friendly and helpful, he went out Words cannot describe how incredible of a service I experienced through Dylan at Dick Hannah Honda. Not only was he friendly and helpful, he went out of his way to make my first car purchase one for the record books. Thinking about buying a car made me excited and anxious all at the same time. Once I met Dylan my anxiety ceased and my excitement flourished knowing that I was in good hands. If you are looking for someone that will treat you how they would treat their own grandma, Dylan is your guy! So thankful to have truly good people in the world and in the car service industry! More
Great customer service Nick was attentive and listened to my needs, he delivered everything I asked for. I highly recommend Dick Hannah. This is my 3rd car, always drive aw Nick was attentive and listened to my needs, he delivered everything I asked for. I highly recommend Dick Hannah. This is my 3rd car, always drive away satisfied. More
Good Experience I went into Dick Hannah Honda to look at one car and Louis Rodriguez came to help me and was excellent to work with. I appreciated Louis help and prof I went into Dick Hannah Honda to look at one car and Louis Rodriguez came to help me and was excellent to work with. I appreciated Louis help and professionalism, Louis answered all my questions and also dealt with my firm and unrelenting stand on a couple of issues and did so without any show of frustration or upset on his part. The process was relatively painless and took very little time to complete. Everyone was friendly and helpful and I would recommend Dick Hannah Honda to anyone wanting a new or used vehicle. More
Awesome service, very low pressure Nick Barnes was excellent to deal with. We let him know our budget and he worked with us to find the perfect vehicle. He went above and behind. Nick Barnes was excellent to deal with. We let him know our budget and he worked with us to find the perfect vehicle. He went above and behind. More
Tires/Alignment When I arrived for my appointment (I had intended to wait that particular day for service), there was a "glitch" in that the tires I had requested had When I arrived for my appointment (I had intended to wait that particular day for service), there was a "glitch" in that the tires I had requested had not been ordered. Ray Croon was my Service Advisor (whom I have worked with before). Ray is the epitome of the professional and makes things happen! Rather than reschedule my appointment, Ray found the right tires and had them sent to the service center to complete the job. During the process, Ray came to the waiting area several times to advise me where we were in the course of things - ie, waiting for tires, tires here, tires being put on car, etc. As a retired professional, I appreciate the professional courtesies afforded to me at Dick Hannah (I have lived in the state for 5 years and have always serviced my car at Dick Hannah and purchased my last car there). Thank you, Ray, for a job well done!! More
Natalie made it all good My 2014 Honda Accord Sport was recently stolen and then recovered. Upon repossession, I took it to the dealership to get rekeyed, reprogrammed, and th My 2014 Honda Accord Sport was recently stolen and then recovered. Upon repossession, I took it to the dealership to get rekeyed, reprogrammed, and thoroughly inspected for damage. Natalie was the delightful woman to help me through this horrific and difficult experience. She was kind, compationate, ever so patient as she listened to my babbling, went out of her way to make the process stress-free, gave me updates and promptly returned my frantic calls. Natalie gave me the most profound peace of mind as she tenderly and graciously brought my vehicle back to me. She was so understanding and really brought me out of the nightmare that is auto theft. She presented me with multiple options for how to proceed, giving me the ability to make an informed decision that I could not only feel comfortable with, but afford. I highly recommend the insurmountable service and unbeatable staff. Thank you, Natalie of the Dick Hannah Honda Service Center!!! You're the best (and if you aren't already, you'll be a great mom). More