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Dick Hannah Honda
Vancouver, WA
1,539 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,539 reviews
May 29, 2015
Excellent service! I brought my car in for an oil change and had wonderful service from the employees in the express service department. I received an extremely welcomin I brought my car in for an oil change and had wonderful service from the employees in the express service department. I received an extremely welcoming greeting by your staff member Allie who was a great help. She even provided me with a list of recommendations from the technicians that helped me get my car back into tip top shape! Fantastic service that will have me coming back for my next oil change. More
by creagar
Employees Worked With
Allie Brewer, Allie Brewer
May 28, 2015
Fantastic experience I brought my car to Dick Hannah Honda after watching the news pertaining to air bag recalls, I was greeted and referred to a gentleman named Che who w I brought my car to Dick Hannah Honda after watching the news pertaining to air bag recalls, I was greeted and referred to a gentleman named Che who was amazing and reason I am writing the review. After typing my vehicles information in his computer he confirmed my vehicle was actually not only due for those two recalls but also another one I was unaware of that involved my headlight switch. I let him know I felt uneasy about driving my vehicle and he was so great, he not only got my car in right away, he arranged a shuttle ride for me to get to work so I did not have to bring the car back, and even picked me up when my vehicle was completed. I even received a complimentary vehicle inspection and was contacted by text which I thought was fantastic as I was unable to take calls while in meetings at work. I could not thank him enough for the work that he performed on our vehicle and for taking the time to listen and offer alternative transportation and communication methods. Che was so fantastic, He is a true professional. More
by Coachtodd
Employees Worked With
Che Haluapo, Che Haluapo
May 22, 2015
Got the excellent service we knew Dick Hanna would provide ! We had bought a Honda from Dick Hanna 6 years previous, and knew they offered an outstanding product and great service. The new experience didn't ch We had bought a Honda from Dick Hanna 6 years previous, and knew they offered an outstanding product and great service. The new experience didn't change any of that... we bought a great new car (Crosstour) and the service from Dick Hanna was the difference. Any dealership can offer a good price, but I'm old school, customer service makes the difference in making a purchase. Knowing that you are dealing with a caring and honest dealership for years after your purchase makes know I made the right choice in using Dick Hanna Honda....... More
by zacks73@wa
Employees Worked With
Mike Melnick
May 20, 2015
No Pressure This is the first time I have bought a car without my late husband so I was nervous. The salesperson, Judy Gomez was great. She made suggestions but This is the first time I have bought a car without my late husband so I was nervous. The salesperson, Judy Gomez was great. She made suggestions but no pressure. She was so helpful with showing me all the computer stuff on the car. More
by Gardener
May 15, 2015
Peace of Mind Established I have not had to buy a car for over 12 years, so going in to a dealership was a little intimidating, knowing how most dealerships operate. I was plea I have not had to buy a car for over 12 years, so going in to a dealership was a little intimidating, knowing how most dealerships operate. I was pleasantly surprised to have such a good experience buying a car. My salesperson, Dylan Connell, was fabulous and very helpful and transparent. I love my new car, and hope it takes me through the next decade. Thank you for making it a good experience for me. Aimee Taylor More
by Shamangirl
Employees Worked With
Dylan Connell
May 13, 2015
Dylan Connell I had a great experience buying my first car with the help of Dylan Connell, he was so friendly and helpful! Best guy ever, I am very pleased with my I had a great experience buying my first car with the help of Dylan Connell, he was so friendly and helpful! Best guy ever, I am very pleased with my car and couldn't be happier! Thank you! :) More
by Libbymayea23
Employees Worked With
Dylan Connell
May 13, 2015
Amazing Service I normally have my Pilot serviced at a different dealership but had a poor experience. I thought I would give Dick Hannah a chance, and I was not let I normally have my Pilot serviced at a different dealership but had a poor experience. I thought I would give Dick Hannah a chance, and I was not let down. I was greeted in such a friendly yet professional manor by Ray. He text me as soon as I left the dealership and kept me updated through the stay of my vehicle. When I picked up my vehicle, Ray explained everything that was done. I could not have asked for a better exerpience. Thank you Ray and thank you Dick Hannah. I will be back when I am due for my next service! It is making me select an employee that I worked with, but Ray isn't listed. It won't let me proceed without clicking a box next to an employees name, so please disregard the employee I was forced to select. More
by Racer72
Employees Worked With
Lewis Williams
May 11, 2015
Outstanding Service Lisa Maunu is what all service writers should be. I pulled in with many dash lights flashing with no appointment and she still provided excellent serv Lisa Maunu is what all service writers should be. I pulled in with many dash lights flashing with no appointment and she still provided excellent service. A gentle reminder that appointments are best and I was out the door with my Pilot running perfect. The best part is it was all covered under warranty. Nick in sales also showed me around while waited which was great. Who knows, maybe I found my next new car....whew! Thank you Lisa for making my trip to service painless, Misty More
by Paradise Yacolt
Employees Worked With
Lisa Maunu, Nick Barnes
May 09, 2015
Service Review My original purchase was unplanned, but the staff helping me decide on a purchase made things so easy, that I ended up buying a car. I never have for My original purchase was unplanned, but the staff helping me decide on a purchase made things so easy, that I ended up buying a car. I never have forgotten that. For my most recent service, I give the dealership highest marks (something I normally don't do when evaluating) because there was concern as to my needs while waiting for the service to my vehicle. The questions were friendly and gave the impression that there was care for the customer. Although the service department was in a reorganization mode, I was briefed as to where I could wait in comfort and watch TV and/or sit with a cup of coffee. What I liked most, was the end of service brief that explained the process having taken place. It was not hurried, and my questions were answered quite well. I was impressed and feel the gentleman (sorry, I don't have his name as I write this) represented the dealership VERY well. I live over 45 miles from the dealership, but feel the drive and inconvenience is less important than the fine service I get for my vehicle. Because of that, I have never had anyone else but Dick Hannah Honda do service on my vehicle. I have thought about it, but have no recommendations for improvement of any kind. All of the staff have performed especially well. More
by bobeval
Employees Worked With
I don't have the names with me at this time-
May 05, 2015
Ask for LEWIS WILLIAMS! So, I need a new car but I don't have the best credit. I look all over and couldn't find anything! I applied online at dick Hannah Honda and got a cal So, I need a new car but I don't have the best credit. I look all over and couldn't find anything! I applied online at dick Hannah Honda and got a call from Lewis Williams. Lewis walked me through every single step. I get to the dealership and he explains everything to me. He says "based on your credit we can offer you this apr." I was fine with that but told him I thought it was a little high. Sure enough he comes back with an even better rate and offers me more upgrades at the same price! Lewis Williams is who you want to go see! He hooked me up with a 2015 Honda Fit and I couldn't be happier. Remember to ask for Lewis Williams. He will take care of you. More
by HondaFit0004
Employees Worked With
Lewis Williams
