Dick Hannah Jeep

Roxanne was great. Best car buying experience ever. No pressure. Super helpful. She said she wanted me to find a car that I absolutely loved, and with her help, I did. Best car buying experience ever. No pressure. Super helpful. She said she wanted me to find a car that I absolutely loved, and with her help, I did. I would recommend her to anyone. More

Salesman Steve Walsh was excellent. Super knowledgeable, not pushy and just an all around great guy. Would buy from him again in a heartbeat! Super knowledgeable, not pushy and just an all around great guy. Would buy from him again in a heartbeat! More

This car buying experience was a complete opposite from the last one! Friendly, knowledgeable, competent staff. Transaction completed in a reasonable amount of time. Thank you, Steve and Arman! the last one! Friendly, knowledgeable, competent staff. Transaction completed in a reasonable amount of time. Thank you, Steve and Arman! More

One of the easiest experiences buying a vehicle I’ve ever had. Bill and everyone else were awesome! had. Bill and everyone else were awesome! More

I have to say that I couldn't wait to write this review. My wife and I went to Dick Hannah Jeep in Vancouver due to convenience and location. From the minute we got there, we were treated like they were t My wife and I went to Dick Hannah Jeep in Vancouver due to convenience and location. From the minute we got there, we were treated like they were the customers and we had to beg them for time of day. The salesman who attempted to help us was the only positive experience. I can't remember his name but he seemed to really try to find us a vehicle and link us to the process but was helpless when it came to working out a deal. We went 100% committed to buying a new Rubicon X hybrid. We told the salesman that. We had a 2022 jeep we traded in (paid for) and knew the value of the trade going in. Dick Hannah refused to discuss their offer, which was insulting. I think they were comfortable playing "hard ball", trying to see if we would cave. Maybe they didn't like the fact we mentioned we may pay for the jeep outright instead of financing. They low balled us on how much they would give for a trade in. It was an AWFUL experience... I left determined to find a better option than to use them. I found Time Jeep by a quick Google search. I contacted a salesman named Don and went down the same day. From the first contact, I could tell it was going to be a different experience. He asked us what we were trying to accomplish and then said he felt confident that we would be able to create a win-win situation. IN the end, we got more trade-in value, we got the Jeep Rubicon of our dreams with more features than those offered at DH. Don and his staff were extremely professional and treated my wife, daughter and myself with respect and used the word "family" a lot. I hate car dealerships and DH is an example of why....Don and Time Jeep are the reason I continue to buy Jeeps. This is my 6th Jeep. I trade almost every 3-4 years. I buy the extended warrantee.. I pay cash or put a lot down. I am what every dealer should want... I would NEVER buy a product from Dick Hannah. NEVER. I'd switch to a different vehicle type before I wasted my time giving them business. Specifically a finance manager named BEN. We would have bought a 2024 Jeep from you if you weren't so short-sighted and arrogant. Ben's loss is Don's gain. Thank you so much for being so professional and easy to deal with. WE LOVE OUR NEW JEEP! More

Had a blast buying my new car with Bill Farra and the team. I had an expiring lease and Bill was incredibly consistent with communication leading up to its return. It made it easy to decide to buy a car team. I had an expiring lease and Bill was incredibly consistent with communication leading up to its return. It made it easy to decide to buy a car from him. Told Bill what car I was interested in and it was outside and ready when I arrived at my appointment. The transaction was smooth and easy. Even the friend I dragged along with me had an enjoyable experience. Thank you Bill and the finance and management team for making my car buying experience a fun one. More

Steve was great to work with. He was very knowledgeable and helpful. He listened to my problems / concerns and addressed them all. He was very knowledgeable and helpful. He listened to my problems / concerns and addressed them all. More

Steve was very helpful in in the process of us trading and getting into a new truck and getting into a new truck More

We got Fantastic service from Roxanne. She let us take our time and look at many different choices before deciding on the Perfect Gladiator for us. Very easy transaction! Totally recomme She let us take our time and look at many different choices before deciding on the Perfect Gladiator for us. Very easy transaction! Totally recommend More

Thank you Steve and Team for making this purchase quick and seamless, I would highly recommend your Dealership to others. and seamless, I would highly recommend your Dealership to others. More