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Dick Hannah Volkswagen

Vancouver, WA

Overview
Reviews
4.8
643 Reviews
Call Dealership (360) 314-0405
View Awards

3500 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 643 reviews

December 06, 2022

Isaac was awesome to work with on buying an our car. Better than my last Dick Hannah experience and that was just to pressured! He was great and would come back next time if I can work with Isaac! More

by jasonclonts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob , Isaac Ringering
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Dec 09, 2022 -

Dick Hannah Volkswagen responded

Thank you again for taking the time to let us know how we did. Cool to hear that we improved our experience for you this time around! I know that Isaac will be stoked to see this one! Please make sure that you get back in for the complimentary inspection and tire rotation in 6 months!

December 02, 2022

They had the car I wanted and worked with me on price! Will go again. More

by Nikole Young
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaac Ringering
Report | Print
Dec 06, 2022 -

Dick Hannah Volkswagen responded

Knowing that we took care of you in a manner that warranted a great experience review with a promise to come back, really means a lot to us! See you in 6 months for your complimentary inspection and tire rotation! Stay safe out there!

November 27, 2022

Dick Hannah VW in Vancouver was great to work with. Nick was very professional and went above and beyond for me. I would do business with him again. Very knowledgeable and felt very personable. The who More

by Bomberstripes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob was great finishing up all the paperwork. , Nick Ornelas
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Nov 30, 2022 -

Dick Hannah Volkswagen responded

That's a perfect review! Wouldn't change a thing! We really appreciate you! Wait until you meet our super fun Service Group! You'll like them, too!

November 25, 2022

It was a pleasure working with Isaac at Dick Hannah Volkswagen this week. He was very knowledgeable and understood what my goal was in buying a car. Very proactive and made sure the process was conveni More

by aira.mccray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper Peterson, Isaac Ringering
Report | Print
Nov 30, 2022 -

Dick Hannah Volkswagen responded

Thank you again for taking the time to let us know how we did. Home delivery is VIP treatment! LOL... It's always great to hear back from our guests! Love to see the recommendations to friends and family, too! You take care and we'll see you in 6 months for that complimentary inspection and tire rotation!

November 21, 2022

Great service, I was helped to get a good financing institution to help me get a fair deal More

by Ethansaul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper Peterson, Nick Ornelas
Report | Print
Nov 24, 2022 -

Dick Hannah Volkswagen responded

We are grateful that you allowed to be the folks to help with your purchase process! Fair deals are always best! Thank you for taking the time to let us know how we did for you! See you in 6 months for your complimentary inspection and tire rotation!

November 12, 2022

Best car buying experience! Issac had my best interest and made everything super easy every step of the way! More

by 5150Marine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Ringering
Report | Print
Nov 21, 2022 -

Dick Hannah Volkswagen responded

Now that's how you leave a review! LOL... We are super grateful that we had the opportunity to help with your purchase! Please reach out if you have any questions of concerns! Take care!

October 27, 2022

Helpful staff, I was helped with my credit, and they found me a good deal More

by Ethansaul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ornelas
Report | Print
Oct 31, 2022 -

Dick Hannah Volkswagen responded

Thank you for the great 4 star review. We are a little troubled that you didn't have a perfect experience. That never sits well with us, since our goal is to deliver a very high level experience each and every time. In a scenario like this, we ask that you give our General Sales Manager Kris a call @ 360-314-0405 to take care of the missing aspect of the visit. Hope to hear from you.

October 26, 2022

Isaac and Colin at the Volkswagen showroom were great. We got a car we’re happy with and the process was painless. Courteous, friendly, and fair are words I’d use to describe them. More

by smmasten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Moon, Isaac Ringering
Report | Print
Oct 31, 2022 -

Dick Hannah Volkswagen responded

You used some great words to describe Colin and Isaac, but I love to hear the term "painless" when folks talk about their visits! Why should buying a car be a pain point? Why can't it be fun, and stress-free? Well, we changed everything about the old ways of buying a new car! Glad you got to experience that with us! Don't forget to come back in 6 months for that complimentary inspection and tire rotation! Take care out there!

October 22, 2022

The staff was nice and professional starting with Debbie my first contact for selling my two cars. She was great Next time I’m looking to sell and buy a car I will definitely contact her. Hopefully she wi More

by dmowery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Ringering
Report | Print
Oct 28, 2022 -

Dick Hannah Volkswagen responded

Well, it's not often that we see such a great review come through that involves 2 folks, from 2 different departments! We'll take it! We truly appreciate you coming to see our Buying Center, then sticking around to buy a new car, too! Please make sure that you get back here for the complimentary inspection and tire rotation in 6 months! Enjoy that new ride and we'll see you then!

October 20, 2022

Issac was patient, amazing listener, extraordinary product knowledge, calming sales demeanor. Extremely satisfying buying experience. More

by Bock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Ringering, Colin Kuhta, Zane Al-Salem
Report | Print
Oct 24, 2022 -

Dick Hannah Volkswagen responded

Oh boy, Isaac is getting more and more of these each week! Pretty cool to see such nice feedback for someone so new here! I know that he'll be very excited to see your supportive review of your experience here with him! I'm sure he mentioned it, but don't forget to come back through in 6 months for your complimentary inspection and tire rotation. Take care!

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