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Dick Hannah Volkswagen

Vancouver, WA

4.8
707 Reviews

3500 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 707 reviews

September 08, 2025

Professional staff, didn’t feel pressured and got excellent service. Would recommend if you are looking to buy a new or used car. This is our 2nd car purchase from them. More

by G Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Nick Ornelas, Zane Al-Salem
Sep 30, 2025 -

Dick Hannah Volkswagen responded

Thank you for choosing us for your 2nd car purchase! We're thrilled to hear that our professional staff provided excellent service without making you feel pressured. We appreciate your recommendation. Happy driving! 🚘 #CustomerSatisfaction #CarPurchase

September 08, 2025

We had a great experience looking for a car at Dick Hannah Volkswagen today. Nicholas helped us look at both used and new car options and we are so grateful for his patience, honesty, and willingness t More

by ahinkle27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Blystone, Zane Al-Salem
Sep 30, 2025 -

Dick Hannah Volkswagen responded

Thank you so much for your kind words! It was our pleasure to assist you in finding the perfect car to fit your needs and budget. We're thrilled that you chose us and we hope you enjoy your new Tiguan. We'll pass along your compliments to Nicholas. Happy driving!

September 08, 2025

An incredible experience. Nicholas was the absolute best! So respectful, patient, and helpful. First time buying a brand new car, and Nicholas and Zane made it very stress fre More

by Lukergr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Blystone, Zane Al-Salem
Sep 30, 2025 -

Dick Hannah Volkswagen responded

Thank you for the kind words! We are thrilled to hear that Nicholas and Zane provided top-notch service during your first new car purchase. It was our pleasure to make the experience stress-free for you. Thank you for recommending us!

September 05, 2025

Jared and the team weee great to work with. Straight shooters no games and efficient More

by joe_e_lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Foumal
Sep 30, 2025 -

Dick Hannah Volkswagen responded

Thank you for the kind words! It was a pleasure working with you and we're glad you appreciated our honesty and efficiency. We look forward to working with you again in the future! 😊🤝

September 05, 2025

I was helped by Nick B, and he was fantastic! He quickly provided all the information I requested about the vehicle I was interested in and was incredibly kind and helpful throughout the process. More

by whineandpasta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Blystone
Sep 30, 2025 -

Dick Hannah Volkswagen responded

Thank you for choosing our dealership and for sharing your positive experience with Nick B! We take pride in providing exceptional service and we're thrilled to hear that he was able to assist you with all your vehicle needs. It's great to hear that your recent inspection confirmed your satisfaction with your 2016 car. We appreciate your business and look forward to helping you again in the future. Cheers to many happy miles ahead! 🚗💨

September 03, 2025

had a fantastic experience working with Nichols when purchasing my 2019 Volkswagen Golf Alltrack. From the very beginning, Nichols impressed me with his prompt and clear communication. He stayed in touc More

by travisfritz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Blystone, Zane Al-Salem
Oct 01, 2025 -

Dick Hannah Volkswagen responded

Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience working with Nicholas for your purchase. Our team takes pride in providing exceptional customer care and we're grateful for the opportunity to help you find your dream car. Thanks for choosing us and we look forward to serving you again in the future. Safe and happy driving! 🚘 #NicholasVolkswagen #ExceptionalService #ThePerfectCar

September 02, 2025

We’ve had all maintenance done on a 2020 Volkswagen Atlas at this location and just recently traded that in for an ID.4. Our Sales Rep, Nick, was great! He wasn’t pushy and was very knowledgeable about the v More

by Chris D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Blystone
Oct 01, 2025 -

Dick Hannah Volkswagen responded

Thank you for choosing our location for your maintenance and upgrade! We are thrilled to hear that our own Nick provided you with a great and knowledgeable experience. We strive to make our customers feel confident in their purchases and are glad to have met your expectations. Thank you for recommending us to others looking for a Volkswagen. Enjoy the ride! 🚗⚡ #ElectricVehicles #HappyCustomers

August 31, 2025

Not happy with the deceptive practice of sales manager. Alex, salesman, was great. I will never be back and will tell my 1000s of customers about my experience. More

by babyx88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unkown
Sep 30, 2025 -

Dick Hannah Volkswagen responded

Thank you for the opportunity to earn your business, and we greatly appreciate all of the feedback our guests provide us. We reviewed this scenario with our General Sales Manager Cooper, who spoke with you and was the individual that worked through all of it for you. Sounds like there was a misunderstanding on the OTD for your deal structure. While everything is always 100% in writing, in very easy understand terms and outlined contractual obligations, there seemed to be some misunderstanding on your end. We invited you in to go over the deal in person, at the end of which you still had wanted to give the car back, we graciously agreed and walked you through the recission process, and returned your down payment amount in full. We are always willing to work with our guests in efforts to deliver satisfaction, even if it means unwinding the purchase. We were hoping that our good faith gesture and how we handled this for you would be well received by you and it seemed to be while walking through the recission process, and were a bit taken aback by the negative online review from you. We accept all feedback, but times like this when we go the extra mile to make you happy, it was a little surprising to see. We wish you well in your future purchases, and hope to see you down the road. Take care out there!

August 26, 2025

Friendly staff. Went above and beyond finding the perfect vehicle and help with the financing. This staff is part of my family. Recommend this dealership. More

by virginiavann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus, Mike Siegel, Zane Al-Salem
Oct 01, 2025 -

Dick Hannah Volkswagen responded

Thank you for your kind words! Our team is dedicated to providing exceptional service and we are thrilled to have you as part of our family. We appreciate your recommendation and look forward to serving you again in the future.

August 22, 2025

Fantastic experience. From the moment I made contact until the paperwork was signed and finalized the entire team was extremely professional, prompt, and polite. Jared is More

by Kryflp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared
Oct 01, 2025 -

Dick Hannah Volkswagen responded

Thank you for the amazing review! We are thrilled to hear about your fantastic experience with our team, especially with Jared. I know hearing he is the best ever will make him blush! We strive to provide professional and prompt service, and it's great to know that we exceeded your expectations. Thank you for picking us to help with your purchase, we truly appreciate your recommendation!

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