
Dick Hannah Volkswagen
Vancouver, WA
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Super Service Javan made my buying Beetle super easy. Answered all my questions on the phone. When I told I couldn't make it to the dealership. He brought the ca Javan made my buying Beetle super easy. Answered all my questions on the phone. When I told I couldn't make it to the dealership. He brought the car that I was interested in to my place of work. I test drove the car, loved it, he had the paper work ready and drove my trade in away. I had made mistake on a signature and the next day, on Javan's day off brought the paper work to me at my place of work. I have NEVER had such excellent service as this when buying a car. Javan continued to keep in touch to make sure I had a second key and floor mats for my car. Super human. I would buy another car from Javan and I have shared my great experience with everyone I know or meet. More
A welcome change The sales staff were not at all pushy and I had a great buying experience. Add getting a good car for a good price. A welcome change from what I was u The sales staff were not at all pushy and I had a great buying experience. Add getting a good car for a good price. A welcome change from what I was used to. More
Awesome and helpful Larry and Ryan were awesome they got me the car I wanted, they were patient with my purchase and fully helped out! Will be doing business here again i Larry and Ryan were awesome they got me the car I wanted, they were patient with my purchase and fully helped out! Will be doing business here again in the future More
Excellent business experience I have known Dick Hannah Dealership for over 15 years, I can only say the very best about them. Doing business so many times here shows that I get e I have known Dick Hannah Dealership for over 15 years, I can only say the very best about them. Doing business so many times here shows that I get everything I come in for and I am very happy. Lovely people, very good cars and very good service. Thank you all for everything! More
Dimitry, superior customer service! Huge shout out to Dimitry! Our second VW purchase from him in 2 months. First class service, professional and even came in on his day off to make sure Huge shout out to Dimitry! Our second VW purchase from him in 2 months. First class service, professional and even came in on his day off to make sure we were happy with our purchase. Colby made the transaction easy and was very knowledgeable. Can't say enough nice things. Blake and Travis were great as well. We will be back! More
Greg Foumal is amazing! I leased a new car and Greg Foumal made the whole process so easy. He even made sure my phone and the car's Bluetooth were connected before I left. I leased a new car and Greg Foumal made the whole process so easy. He even made sure my phone and the car's Bluetooth were connected before I left. Great service and when I had a question a month after the papers were signed, he wrote back immediately and answered my question. I'll go back to see Greg when the lease is up because I know he'll find the best deal for me and take care of me even after the car drives away! More
GREAT experience Best experience ever buying a vehicle! Dimitry is helpful, friendly and very knowledgeable! you can trust him to find the car of your dreams!!!!  Best experience ever buying a vehicle! Dimitry is helpful, friendly and very knowledgeable! you can trust him to find the car of your dreams!!!! 😊Thank you very much More
Great customer service I purchased an Alltrack from Austin and Travis. They were really helpful and made the whole process a experience great! Very excited about my new car. I purchased an Alltrack from Austin and Travis. They were really helpful and made the whole process a experience great! Very excited about my new car. More
Positive and professional I have had a very good experience shopping with Dick Hannah Volkswagen. I bought a used vehicle so the salesman was not making much money from the tr I have had a very good experience shopping with Dick Hannah Volkswagen. I bought a used vehicle so the salesman was not making much money from the transaction, yet Dimitri volunteered to pick me up at the airport - since I was flying in from out of state for the vehicle - and was punctual, polite, and professional. I would recommend Dick Hannah to anyone, they seem to invest in a professional reputation and desire to build loyalty in sales. I had a very good experience purchasing from them. More
Wonderful Buying Experience We had previously owned a diesel Jetta Sportwagen, which we had sold back to Volkswagen. We enjoyed driving the Jetta as it had great handling, perfor We had previously owned a diesel Jetta Sportwagen, which we had sold back to Volkswagen. We enjoyed driving the Jetta as it had great handling, performance, and economy. We were planning a trip to the Portland area (we live in Anchorage Alaska) to attend a wedding. Rather than rent a car for the time we were there, we thought we might look into buying a replacement for the Jetta, and then driving it home. We checked the Dick Hannah website and inquired about the new model Golf Alltrack. Dimitry Makhanov, the internet sales associate, answered our inquiry with a quote and suggested we contact him again a little closer to the time of our visit. He contacted us again about three weeks prior to our arrival with a quote on the model and color of Alltrack we were looking for. We agreed to buy the car and everything went smoothly. The transaction was very straight forward and easy. When we arrived at the Portland airport, Dimitry was right there to pick us up. He took us to the dealership and spent a good amount of time familiarizing us with our beautiful new car. He really went out of his way to make sure we were thoroughly happy. He has subsequently contacted us several times to make sure we are completely satisfied. I can't say enough about our experience. I would not hesitate to buy another car from Hannah Volkswagen. More