Dick Hannah Volkswagen

Service Above and Beyond I had a situation that did not fit within the normal service parameters. Pablo helped me to talk to a manager and see to it that accommodations were m I had a situation that did not fit within the normal service parameters. Pablo helped me to talk to a manager and see to it that accommodations were made that provided honorable customer service. I now feel that I will always be taken care of and that my reasons for purchasing here were validated. More

Great Car Buying Experience! I bought a car back in November from Dick Hannah Volkswagen. This was my third car that I've bought from them. Even though I've had some good and not I bought a car back in November from Dick Hannah Volkswagen. This was my third car that I've bought from them. Even though I've had some good and not so good experiences with Dick Hannah, I thought I would give them another try. I was very divided. Steve was my salesman and he was amazing. Great customer service and he didn't make me feel pressured. In fact he tried to help me make an informed decision and give me all my options and the benefits of each choice. I ended up leasing a brand new Jetta. I was very impressed with everyone else too. From the finance team, to Rebecca Locke and Jason with Dick Hannah Insurance, the service people. Everyone was awesome. Safe to say they made up for all the bad experiences that I've had. Probably why I will continue to buy cars from Dick Hannah! I love my VW too! Thanks everyone for such a great car buying experience! More

I have never had such a good time spending my money. Robert made it a joyful occasion and the tires look great. Again thanks to you and the team Robert made it a joyful occasion and the tires look great. Again thanks to you and the team More

The service department addressed all of our concerns! We were not able to get our iphone connected but it seems to be an ATT problem. They were helpful in our transportation to and from the dealership whic were not able to get our iphone connected but it seems to be an ATT problem. They were helpful in our transportation to and from the dealership which was critical! Great follow up! More

This was my third annual scheduled service and everything went perfect. I appreciated the vacuuming and car wash they included with the service. I look forward to my next visit. went perfect. I appreciated the vacuuming and car wash they included with the service. I look forward to my next visit. More

Adam was helpful from start to finish. He got me checked in right away, explained what he would be doing and asked if I had any concerns. He was professional, friendly and answered all of my questions. He in right away, explained what he would be doing and asked if I had any concerns. He was professional, friendly and answered all of my questions. He let me know when my next service would need to be scheduled. And I left the lot with a freshly hand-washed car. The waiting area was clean and had hot coffee waiting for me. I love Dick Hannah Volkswagen. More

Vancouver location awesome service. Portland dealership not so great and could learn a lot about customer service from the Vancouver crew. I will return to this location again. not so great and could learn a lot about customer service from the Vancouver crew. I will return to this location again. More

I drive a long commute and rely on my car. Dick Hannah has always kept my car maintened in top condition and has convenient hours. Thanks! has always kept my car maintened in top condition and has convenient hours. Thanks! More

I was in to have a turn signal bulb replaced and just pulled in and in a short time they were done and it didn't cost a lot. pulled in and in a short time they were done and it didn't cost a lot. More