
Dick Hannah Volkswagen
Vancouver, WA
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I drove a long ways from Winnemucca Nevada to do business with Dick Hannahs VW dealership mostly because of the great price I was quoted for my new 2013 VW Jetta . I was a bit anxious at the time it took to with Dick Hannahs VW dealership mostly because of the great price I was quoted for my new 2013 VW Jetta . I was a bit anxious at the time it took to complete the transaction due to the 11 hour drive ..in the rain..ahead of me. But overall I was quite pleased with the friendliness and competence I observed. It was a good experience and I would recommend the dealership to anyone. More
I came into Dick Hannah VW to purchase a new car. My previous car had blown the motor the day before. Being somewhat time crunched, I was in need of a new car within the next few days. After driving man previous car had blown the motor the day before. Being somewhat time crunched, I was in need of a new car within the next few days. After driving many different cars and visiting many different dealerships the next day, I came back to Dick Hannah VW, and to Josh Naumcheff to purchase my new car. Josh has a certain easy going (no hard push) sales approach that I liked very much, and was comfortable with. He answered all my questions and even went to their Portland location to pick up the specific car I wanted. Josh showed me, and my wife, all the amenities that new GTI came with. He even sync'd my iPhone for me! I can without a doubt say this was the easiest car purchase that I have made. Not all the sales people I dealt with while looking for a new car were as easy going and competent as Josh, which made my choice even easier - to go back to Dick Hannah VW in Vancouver WA and purchase my car from Josh. More
Josh came out and was very knowledgeable on every aspect of the Jetta we bought. He even paired up our phones to the car and showed us every control and how it operated. Even showed us how to open and close of the Jetta we bought. He even paired up our phones to the car and showed us every control and how it operated. Even showed us how to open and close the windows using the door key in the key lock. Pretty cool stuff, we are happy with the car it will work well for us. Thanks to Dick Hannah team, witch was very patient as we watched the Seahawks beat the Redskins. The only negative I have to say (and say this about every car dealer) is i wish you could make a car deal in under 5 hours. I,m thinking 45 minutes is the time to shoot for. Thanks again for a pleasant experience purchasing the Jetta Jeff And LouAnne Sand More
This was really a great deal. This our third time buy a car with dick Hannah . This is our first VW, this one of the most solid cars we have ever owned. Thank you dick Hannah. car with dick Hannah . This is our first VW, this one of the most solid cars we have ever owned. Thank you dick Hannah. More
I have been to dealerships before in the past, and always felt an overwhelming sense of being pressured and manipulated into purchasing a vehicle that wasn't what I was looking for. The first time I worked w felt an overwhelming sense of being pressured and manipulated into purchasing a vehicle that wasn't what I was looking for. The first time I worked with Scotty, I had an experience unlike the rest. He took the time to understand my needs and my desires in a vehicle, and did everything possible to find me something that encompassed both. He understands people, and doesn't view them as "another customer" when they walk through the door. You genuinely feel he truly wants to help you find what you are looking for the best he can. I had worked with Scotty before in the past, and thought maybe this was a one time "luck of the draw", but upon returning again, I was greeted with the same smile and generosity as before. He is a true and honest individual, and I would recommend anyone who has an apprehension about going to a dealership to work with Scotty and see how much he can change your perception. You will not be disappointed! More
Greg did a great job of taking care of me and getting me the best deal overall. I really appreciate all his hard work and will return in the future to buy another Volkswagen from Dick Hannah. Thanks again! the best deal overall. I really appreciate all his hard work and will return in the future to buy another Volkswagen from Dick Hannah. Thanks again! More
Amazing customer service!!! Scotty listened, had compassion, took my needs and made them reality. Not to mention a great personality and fun sense of humor. I definitely will refer my friends and fa compassion, took my needs and made them reality. Not to mention a great personality and fun sense of humor. I definitely will refer my friends and family. More
Josh Naumcheff was awesome and so was the price! Unfortunately there were (2) two inch scratches on the passenger door that I noticed walking around the car after the sale was over but before I left Unfortunately there were (2) two inch scratches on the passenger door that I noticed walking around the car after the sale was over but before I left the dealer. Josh was awesome and took it to the detail department for a buff and I thought the scratches were gone, but they are not. I am not happy about the scratches on a brand new car, I feel this should have been caught and repaired by the detail department before the car was delivered. If you decide to purchase from this dealer I recommend you completely checkout the car before you sign the paperwork. DO NOT assume everything is good with your vehicle ahead of time. Josh was awesome during the whole process and explained many of the features of my new Golf to me. Due to the lack of attention and preparation during delivery I would not purchase from Dick Hannah again. More
was a good experience for me, Greg was a great sales person to work, was really no pressure, he worked with me and his manager to find me the best deal he could to get me into the car I wanted. I would person to work, was really no pressure, he worked with me and his manager to find me the best deal he could to get me into the car I wanted. I would definately recommend this dealership to a friend. Was very pleased and will go back to them again when I am ready to trade again. Thank you all for your hard work. Great experience and I am extremely happy with my purchase. More