Dick Hannah Volkswagen

Phi has been wonderful in the service department. She's always willing to explain what's being done and then what has been completed. She has saved us plenty of money on our service by explaining and apply always willing to explain what's being done and then what has been completed. She has saved us plenty of money on our service by explaining and applying the discount available to us as "Customers for Life". She is always in a plesant mood, which is very much appreciated. More

The staff at Dick hannah Volkswagon are truly professional. Customer service is their first priority and it is reflected in their Customer for Life Program. All concerns and questions are always professional. Customer service is their first priority and it is reflected in their Customer for Life Program. All concerns and questions are always resolved. Peter, Ryan and Becky in finances are awesome! More

Good dealer. They were ready to help me when I drove in even though I was late for the appointment I set. They completed the service in less time than they estimated. The waiting area was clean. even though I was late for the appointment I set. They completed the service in less time than they estimated. The waiting area was clean. Everyone was friendly and professional. No complaints. More

I bought a 2006 model and they have treated me as if I bought a brand new vehicle. The "customer for life" is very assuring that I will be taken care of, no matter what my problem is. I've been in for m bought a brand new vehicle. The "customer for life" is very assuring that I will be taken care of, no matter what my problem is. I've been in for minor service issues a few times and have been treated with excellence every time. They even wash my car when it's in.!! Who else does that!? More

Firebdky staff but the seemed a little busy to get to me even though I was one of only 2 customers in the service dept. car was returned early but I had to remind the do complete the job. They for got to p even though I was one of only 2 customers in the service dept. car was returned early but I had to remind the do complete the job. They for got to put on my plates. My overall experience was good and I plan to continue having my Volkswagen passat serviced there and would recommend the service dept to anyone with a volkswagen. More

I have taken my Jetta to the Dick Hannah Volkswagen service center since I purchased it new (from Dick Hannah) in 2005. I have always been incredibly pleased with their friendly and attentive staff. Co service center since I purchased it new (from Dick Hannah) in 2005. I have always been incredibly pleased with their friendly and attentive staff. Courtesy shuttles are available to drop you off and/or pick you up, and they also offered me a free loaner vehicle the one time that my Jetta needed to be kept overnight. I have always been incredibly satisfied with the Dick Hannah Volkswagen service center. More

The service was very professional and courteous.The service representative,Mr. Ryan Morell,was very helpful and knowledgeable.The service department makes sure that your maintenance concerns are resolv service representative,Mr. Ryan Morell,was very helpful and knowledgeable.The service department makes sure that your maintenance concerns are resolved in a timely manner.I recommend their service to everyone. More

We have always been impressed with their great service and attitude towards the customers. Since our first Dick Hannah purchase of a Subaru, we have also purchased a Honda and a Volkswagen from this deal and attitude towards the customers. Since our first Dick Hannah purchase of a Subaru, we have also purchased a Honda and a Volkswagen from this dealership. In all three cases (with three different drivers) we have never had a bad experience at Dick Hannah. They provide great explainations with each service and never have missed on a commitment. More

Highly professional service department. Ease and convenience of scheduling routine work necessary. Full explanation beforehand of time required to do work and the probable cost. The work has always convenience of scheduling routine work necessary. Full explanation beforehand of time required to do work and the probable cost. The work has always been completed on that schedule. Only negative is that every visit includes recommendations by service representative of supposedly needed additional work to be done on the vehicle, always with an additional high three-digit price tag. Have been warned by an acquaintance who works in the auto service business to always get an outside evaluation of the diagnosis before having the 'high end' recommended work done. Twice before such "second opinion" questioned necessity of work Hannah recommended. I understand throughout the auto service industry, 'recommending additional service' is SOP so it puts me a bit on edge when bringing the car in and to know for sure when and when not to take such recommendations seriously. Other than that, I am completely satisfied with Hannah's service. More

This was my first scheduled service for My 2009 Jetta TDI. Everthing was handled in a reasonable ammount of time and scheduleing a time I could meet was easy. I doubt that I would consider getting post TDI. Everthing was handled in a reasonable ammount of time and scheduleing a time I could meet was easy. I doubt that I would consider getting post warrantee service at the dealership at he quited price. (approximatly $156 for synthetic oil change/ water filter drain and general saftey check...) I cant see that going over about half that ammount. More