
Dick Hannah's Hyundai of Portland
Portland, OR
Filter Reviews by Keyword
By Type
Showing 370 reviews
You see a lot of all-5-star reviews here because anything less is considered a blot on the employee's record. But in my case, Melanie really did deliver a full 5-star experience. She responded quickly to m less is considered a blot on the employee's record. But in my case, Melanie really did deliver a full 5-star experience. She responded quickly to my initial query through Zag with the best price of any dealer in the metro area. When I asked about a specific car, she sent me photos of the build sheet, the interior, and the exterior so I could verify it was the one I wanted. She led me through the process with no bs, no unwanted upselling, and with explanations that were friendly and not condescending. This was a refreshing change from my previous purchasing experiences where I've had to keep my wits about me and a hand on my wallet. As my friends and relatives increasingly begin to consider Hyundais, I will send them to Melanie. More
I don't enjoy buying cars. With that being said, Travis made it a pretty great experience, explained the car well, and is a resource that I feel like I can call upon in the future. I would recommend this made it a pretty great experience, explained the car well, and is a resource that I feel like I can call upon in the future. I would recommend this dealership, and when you go, look for Travis. More
I worked with Melanie, first through email as one of the several dealers I contacted regarding a veloster. she was the most professional among all my contacts and very thorough answering all my questions. several dealers I contacted regarding a veloster. she was the most professional among all my contacts and very thorough answering all my questions. When meeting her in person, she was very pleasant and helpful. Very refreshing to work with an auto salesperson who is not trying to push you into buying without considering your needs and requirements. Overall I had a great experience working with Melanie and was in and out of dealership with my new car in about an hour. I highly recommend her.. More
Travis was great to deal with. He was honest and to the point, which is exactly what i was looking for. When I explained what price I wanted he gave me his best quote for the car I wanted (Elantra), no sc point, which is exactly what i was looking for. When I explained what price I wanted he gave me his best quote for the car I wanted (Elantra), no screwing around. His customer service is superb too. Thanks Travis. More
I initiated purchasing a new Hyundai over the internet. The response was fast and the quotes were reasonable. After looking at another dealer’s web site, I found a vehicle that met my needs at a very low The response was fast and the quotes were reasonable. After looking at another dealer’s web site, I found a vehicle that met my needs at a very low price. However, their sales staff was disinterested and slow to respond. I took that quote to Melanie Prechtl of Dick Hannah Hyundai. Not only did she match the price, she beat it. I got a brand new Elantra that was better equipped for a good price. They processed the paper quickly and I was out the door in no time at all. They also threw in a full tank of gas! I've never had a better experience from an auto dealer. I highly recommend Melanie and the Dick Hannah dealership! More
Melanie Prechtl fielded a phone call from me, and was able to confirm a price from her manager, as we were shopping for best pricing on a 2013 Elantra. When we arrived, we worked with Nicki Larson, who able to confirm a price from her manager, as we were shopping for best pricing on a 2013 Elantra. When we arrived, we worked with Nicki Larson, who showed us the car we had asked for, took us on a test drive' and answered all questions to our satisfaction with complete professionalism while being delightful to work with. She confirmed the price Melanie had worked to get before our arrival, as well as a best trade in value for our used car. We left with a new car, more than pleased with the whole team. Great experience overall. More
I had a wonderful experience with Melanie and Hyundai of Portland! Melanie was very patient and helpful with me. I truly appreciated the time spent with the test drives and working out the price. Thank y Portland! Melanie was very patient and helpful with me. I truly appreciated the time spent with the test drives and working out the price. Thank you so much! More
Travis was very helpful in the purchase of my new 2011 Hyundai Veracruz. I first contacted him via email through cars.com and he gave me instructions how to get to the store. Once at the store he walked Hyundai Veracruz. I first contacted him via email through cars.com and he gave me instructions how to get to the store. Once at the store he walked me through the in's and outs of the Veracruz as we chatted it up on the test drive. He is very curtious and helpful throughout the purchase process, and made my buy hassle free. I usually don't like dealing with salesmen and hassling over a FAIR PRICE. The purchase was both hassle free and FAIR. Many thanks to Travis for all of his help. I would recommend to others Dick Hannah based on Travis Dusenberry's professionalism. More