
Dick Hannah's Hyundai of Portland
Portland, OR
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Came with no expectations and left with 2 cars. We didn't think we'd qualify for 1 let alone 2. Travis was a sweetheart and when I return for the newer model, I do plan on calling on him again. think we'd qualify for 1 let alone 2. Travis was a sweetheart and when I return for the newer model, I do plan on calling on him again. More
We went to Dick Hannah of Portland back in August 2012 to purchase our 2010 Hyundai Elantra and we are very satisfied with our experience. Travis Dusenberry was very helpful in explaining everything we need purchase our 2010 Hyundai Elantra and we are very satisfied with our experience. Travis Dusenberry was very helpful in explaining everything we need to know about purchasing our car. He was also very helpful in explaining all the details about the car, including the numbers etched into the windows making it hard for thieves to sell any parts from the car. He even went as far as making me some more coffee when they ran out. They also worked with us to get our payments to where we could afford them. There was no pressure like you would find at other car lots when just stepping onto there lot. I was able to take the car for a test drive on the freeway without any hassle. We drove our new car to Arizona without any kind of mechanical problems or issues. We took our car in for an oil change a couple of days ago and they even hand washed our car for us! We just wanted to say thanks for your great service and friendly attitudes and great atmosphere and we will recommend anyone looking to buy a car to you. Thanks Dick Hannah! More
I bought my first new car from Dick Hannah Hyundai. Melanie was a great salesperson, talking me through the test drive, answering all my questions, explaining all the features. The deal was completed Melanie was a great salesperson, talking me through the test drive, answering all my questions, explaining all the features. The deal was completed late on a Friday and she waited until I finished all the paperwork with the finance guys to explain a couple of details about the car to me and filled my new car with gas plus had it detailed. I really appreciated her great service and attention to detail. More
After having received the "pressure treatment" from 4 or 5 car sales persons, at like 4 other dealerships, Dawn's direct but laid-back approach was a breath of fresh air. She was responsive to our from 4 or 5 car sales persons, at like 4 other dealerships, Dawn's direct but laid-back approach was a breath of fresh air. She was responsive to our questions and emails, and went to bat for us when we found a lower price elsewhere, allowing us to do business with her and Hyundai of Portland. We will definitely recommend this dealership and Dawn's expertise to friends. More
This was my first time looking for a new car. I have only had used cars in the past and bought them off Craiglist, or from the newspaper. I would say that my experience is one that I will never forget. Brand had used cars in the past and bought them off Craiglist, or from the newspaper. I would say that my experience is one that I will never forget. Brandon made me feel welcome at Dick Hannah. He deserves a promotion! More
One of the best car buying experiences I have had. Ekai was knowledgeable and helpful and persuasive without being too aggressive. It is not a process I usually enjoy and Ekai made it much more pleasant ev was knowledgeable and helpful and persuasive without being too aggressive. It is not a process I usually enjoy and Ekai made it much more pleasant even on a very hot day. He helped me focus on the features that were important to me and narrow my decision to the wonderful Elantra that I am now loving to drive. More
Tan was not interested in helping my wife and I out. He was not interested in taking us on a test drive. He DID take us on one, but argued with me about there being no reason to get a manual (I guess it do was not interested in taking us on a test drive. He DID take us on one, but argued with me about there being no reason to get a manual (I guess it doesn't matter that I WANT IT) - kept saying "its the same thing." Didn't know certain facts about the car. Was telling me that test drive car was a Automatic DCT when it's actually not. Was telling me that it had better MPG than the manual when it actually doesn't (because its not a DCT, and it even says on the freaking sticker that it's lower). After all of this, when I ask him if he can let me know when a manual is in, he tells me that I've wasted his time and the miles and gas on the car!! He literally says to a potential customer "You've wasted my time." The dealership was totally dead, there was not a single customer on the lot (it was about 9am). This blew me away. My wife and I are in the market for two cars, and we'll surely be taking our business elsewhere. Until Tan is demoted to janitor, I would avoid doing business with this dealership. There are plenty out there that I've been working with who have been very helpful and appreciative of potentially receiving my business. More
We were very impressed with the friendly and couteous service we received from help with getting a new car to the financing will definately purchase from them again. service we received from help with getting a new car to the financing will definately purchase from them again. More
Even though I was not in the market for a new or used vehicle Chris took the time to pair my new I phone and show me how to use the voice comands. I would recomend anybody I know to this dealership for t vehicle Chris took the time to pair my new I phone and show me how to use the voice comands. I would recomend anybody I know to this dealership for their customer service. More
We had the ideal car buying experience today! Of course going home in a new car was great, but Ekai made it fun and simple to do all the dreaded paperwork. I appreciate the honesty and friendliness he was going home in a new car was great, but Ekai made it fun and simple to do all the dreaded paperwork. I appreciate the honesty and friendliness he was so quick to give. He was very knowledgeable about the cars and answered all my question with ease. I am so happy with my new car! More