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Dick Masheter Ford Inc.
Columbus, OH
342 Reviews
Getting to know your friends at Dick Masheter Ford
We would like you to experience the commitment we bring to our interactions with you our Friends, For over 50 years our family owned dealership has striven to ensure you are treated in a professional friendly manner. We work hard to provide a experiences with Dick Masheter Ford that is memorable, not just in purchasing a new or preowned vehicle , we want you to know how hard our finance Department will work to make sure you have the optimum financing package for your individual situation.
Leaving in your new vehicle is just the beginning of our commitment to you. We want to prove to you that our Service and Collision Center departments are here to provide quality care to your vehicles, our highly trained technicians use only Ford parts on your vehicles.
The values our Dealership has developed and hopefully improved upon since 1967 are part of our corporate DNA. We take the extra steps necessary to provide a unsurpassed quality of service. Why?? Because it's the right thing to do!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 342 reviews
March 04, 2024
I brought my vehicle in for service and was very pleased with the service. They got me in right away and completed the work in a timely manner. I will definitely be back. with the service. They got me in right away and completed the work in a timely manner. I will definitely be back. More
by thenn21
Employees Worked With
Marissa Bay
Helpful March 03, 2024
Smooth as silk service appointment! I ended up even purchasing a vehicle while I was there! Amanda made sure that I was informed along the way on timing and what I needed to get my Edg I ended up even purchasing a vehicle while I was there! Amanda made sure that I was informed along the way on timing and what I needed to get my Edge up to perfect running condition. More
by tisaac71
Employees Worked With
Tyler Armstrong and Amanda
March 03, 2024
I purchased my Mustang from Dick Masheter and couldn't be happier! Everything from my salesman to financing! Tyler Armstrong in finance was amazing and explained everything to me in detail. I have purchas happier! Everything from my salesman to financing! Tyler Armstrong in finance was amazing and explained everything to me in detail. I have purchased over 7 vehicles from Masheter and will continue!! More
by tisaac71
March 03, 2024
Easy purchase on my 2021 Ford Escape. My sales person John Howell was amazing. Thank you for the great deal and no hassel price My sales person John Howell was amazing. Thank you for the great deal and no hassel price More
by Mia L
March 03, 2024
Thank you to Marissa in service. . Was in a hurry and she got me in and out for my oil change quickly and with a smile. Thank you. . Was in a hurry and she got me in and out for my oil change quickly and with a smile. Thank you. More
by Tito o
Employees Worked With
Tyler Armstrong Marissa
July 28, 2023
Used car department was great! Showed me everything they did do the vehicle I was purchasing and felt that the salesperson actually cared about me. I wasn't just a number. I will b Showed me everything they did do the vehicle I was purchasing and felt that the salesperson actually cared about me. I wasn't just a number. I will be returning and sending many people to Dick Masheter Ford. More
by grimmr7291
Employees Worked With
July 23, 2023
Great dealership to work with in buying a 2019 Kia Sportage. Our sales representative John Howell was the best. Thanks Sportage. Our sales representative John Howell was the best. Thanks More
by Jepsenjayp
Employees Worked With
April 19, 2022
I find it very disheartening when a Ford dealership will not work on a Ford way to stand behind your product and let everyone know that it's here for the Long Haul if I could give you a negative rating I su not work on a Ford way to stand behind your product and let everyone know that it's here for the Long Haul if I could give you a negative rating I sure would a Ford dealership that doesn't work on a Ford perplexing More
by Vernon Hayes
Employees Worked With
Todd
July 03, 2021
Stopped by this dealership today looking at new cars and was informed that that you had to use their financing, and had to have a trade in with 0 exceptions. I asked them if I was able to purchase the car was informed that that you had to use their financing, and had to have a trade in with 0 exceptions. I asked them if I was able to purchase the car outright and was informed no you are not. I will not be going back. More
by Narbe
Employees Worked With
John Howell
