Dick Masheter Ford Inc.

I had went to Quick Lane to Purchase a New Tire.They did not have it in Stock.Starr apologized for my wait.She was very helpful and considerate. not have it in Stock.Starr apologized for my wait.She was very helpful and considerate. More

Recently I had collision related repairs done to my Buick SUV. This dealership understands what Customer Service really means, they are polite and actually listen. Becky from the body shop was extremely hel SUV. This dealership understands what Customer Service really means, they are polite and actually listen. Becky from the body shop was extremely helpful and patiently answered my numerous questions, called me several times to keep me abreast of the whole process. At a time when I was dealing with pain and medical treatment I really appreciated that they took care of the repairs without any hassle. I was pleasantly surprised that they even vacuum cleaned the vehicle after the repairs were done. That, to me, is going above and beyond..! More

I have been recieving service from Ford Quick Lane since 2008 and still do! Great customer service, very detailed oriented and quick at what they do. I just like going to Ford because they do the job right 2008 and still do! Great customer service, very detailed oriented and quick at what they do. I just like going to Ford because they do the job right the first time and always offer additional information about my suv that keeps me aware of the status of my suv so I plan on sticking around 6+ more years of great car service from this company. I appreciate Ford, the people and service. More

dick masheter ford has always been the best service dept in town. They have worked on all of my ford vehicles since 1995 even when i bought them at other dealerships in town. They have worked on all of my ford vehicles since 1995 even when i bought them at other dealerships More

Star was why I gave the site such a great review. She was very nice and sat down and spent the time to tell me what was wrong with my car. very nice and sat down and spent the time to tell me what was wrong with my car. More

I am very pleased with Brandon, Starr and Corey in the Quick Lane. They are the best I have spent at least $3,000 in last 2months but its forth it. Quick Lane. They are the best I have spent at least $3,000 in last 2months but its forth it. More

We were looking to replace a vehicle that had recently been totaled with a small truck. My husband found the truck online at the Dick Masheter website, I think. Gene helped us take the truck for a test been totaled with a small truck. My husband found the truck online at the Dick Masheter website, I think. Gene helped us take the truck for a test drive. The ride was smooth and the truck was easy for my husband to operate. Our questions were answer and we were able to look through the truck. It was the quality vehicle we wanted at a reasonable price but just above what we had wanted to pay. We worked though the details and purchased the Ford Explorer 4 door truck. We also bought an extended warranty once we talked with Eric. We feel confident that we received a great truck. Both gentlemen were courteous, friendly and respectful of our wishes. More

Keith was very nice and helpful. Car was done in the time quoted and part was properly installed. I was even offered a ride home so I didn't have to wait. I am a return customer and will continue to have my quoted and part was properly installed. I was even offered a ride home so I didn't have to wait. I am a return customer and will continue to have my car serviced here in the future. More

Service dept mislead me in time to make repairs. Forgot to do requested oil as promised. Tried to use my old keys after installing a new ignition switch. Price quoted was to include 2 new keys. They reduce to do requested oil as promised. Tried to use my old keys after installing a new ignition switch. Price quoted was to include 2 new keys. They reduced my bill by one key, yet I had to pay full price for 2 new keys. For all my troubles they should have programmed the new keys for free. To make their records favorable to their bosses they altered my invoice. More

My experience with Dick Masheter was GREAT!!! We went to buy a new car and the experience was like no other. We've bought may cars from many dealerships, but this is the first time we really didn't have to buy a new car and the experience was like no other. We've bought may cars from many dealerships, but this is the first time we really didn't have to haggle. My salesman was TOP NOTCH!! He took his time and talked to us to find out what our transportation needs and price range were, and put me in a 2013 Escape. I LOVE IT!!!! I give him and Dick Masheter, 100 stars!! Thank You Tom, and Dick Masheter More