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Dick Masheter Ford Inc.

Columbus, OH

4.8
342 Reviews
Getting to know your friends at Dick Masheter Ford We would like you to experience the commitment we bring to our interactions with you our Friends, For over 50 years our family owned dealership has striven to ensure you are treated in a professional friendly manner. We work hard to provide a experiences with Dick Masheter Ford that is memorable, not just in purchasing a new or preowned vehicle , we want you to know how hard our finance Department will work to make sure you have the optimum financing package for your individual situation. Leaving in your new vehicle is just the beginning of our commitment to you. We want to prove to you that our Service and Collision Center departments are here to provide quality care to your vehicles, our highly trained technicians use only Ford parts on your vehicles. The values our Dealership has developed and hopefully improved upon since 1967 are part of our corporate DNA. We take the extra steps necessary to provide a unsurpassed quality of service. Why?? Because it's the right thing to do!
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1090 S. Hamilton Rd.

Columbus, OH

43227

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Showing 342 reviews

September 28, 2011

Hold onto your wallet with both hands when you visit "your friends" at Dick Masheter Ford .... These guys are something else.... they want to charge you $93 an hour labor for some really unskilled techn More

by 01re
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Petro Roy
December 31, 2010

Stay as far away from this place as you can! A few years ago I bought a used car here, which wasn't a Ford, so the main service department wouldn't even touch it, I had to go to the "Quick Lane" (which is b More

by jrt1273
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Numerous Service Dept. Employees
April 28, 2010

I was looking online for a full size suv. I came across some options on dick masheter's web site. I called them up to see if the vehicles I was interested in where still there. They were and I went in an More

by kevinseng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mcnutt
May 22, 2009

I have taken my 99 Ford Ranger to Dick Masheter for service three times now. Each visit was for different reasons, and each time I received great customer service and I was very satisified with the fi More

by cojohn143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendell Jahr
May 02, 2009

My wife owns an 06 Focus, still in basic and extended warranty at the time of this writing. She called "our friend" Dick Masheter and inquired about repair or replacement of a windsshield wiper motor th More

by John Ferrell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Price
January 09, 2009

I payed over $3,000.00 for their Platnium rewards card and was told that I would get free oil changes for the life of my truck and all they want to do is add on extra expences. I have even taken my truck More

by Polly Mason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
manager of quick lube
July 31, 2008

My buying experience was fine- nothing wrong with that. It's been the service end that has set me over the edge! The service men are rude and condescending. I was turned away for an oil change when I wen More

by amh101877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Reps
July 29, 2008

I went to Dick Masheter to have service done on my Ford Explorer and to have the recall work done on the cruise control. All of the staff were professional and very friendly. They took time to explain re More

by IanJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendell
July 08, 2008

I bought a ford explorer, and in one month after the purchase, I have had the vehicle only ten days out 30. It has been in to be fixed three times and this last time they have had it for two and a half More

by adiline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwight sales manager
March 01, 2008

After purchasing a 06 Five Hundred last year, I was very happy with the salesperson (B. Prater). As part of my purchase I was given a "gold card" and told that I would get "lifetime $15.95 oil changes" I ha More

by arlyona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service advisor
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