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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.7
2,458 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 629 service reviews

October 07, 2025

I stopped in for a scheduled service appointment on my leased 2023 Jeep Cherokee hybrid. I was glad to be greeted by Kevin, who then started my appointment on time. I’ve worked with Kevin before. He’s kin More

by mfihank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fischer
Oct 07, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 03, 2025

Quick service and was easy drop off and pick up process. It was a great friendly first time experience More

by Washmefly
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Fischer
Oct 03, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 29, 2025

Jason and his crew are always very helpful and willing to go the extra step to ensure a pleasant experience. Thank you More

by rcarl59
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ferrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in service
Sep 29, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 26, 2025

On September 16,2025 I went for oil change. Advisor Kevin took care of complete process very efficiently, courteously. More

by Moe Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 26, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 26, 2025

Kevin your service representative was very courteous, took care of my service requirements. Kevin was very helpful in all respects. More

by Moe Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 26, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 23, 2025

I brought my car in for several electrical issues that I explained in detail prior to service. The car was promptly returned only to tell me I owed $1200 for two batteries yet they failed to even check for More

by Cdakm
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Jefferson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

We’re very sorry to hear about your experience. We take concerns like yours seriously and want the opportunity to review this further. Unfortunately, the information provided here isn’t enough for us to locate your visit in our system. Could you please reach out to us directly with your name and contact details so we can better understand the situation and work toward a resolution? You can reach our Service Manager, Ilir Lako, at 734-451-3535. We truly appreciate the feedback and the chance to make this right.

September 15, 2025

The service was prompt and courteous. My Jeep was returned cleaner than it arrived. Price was very reasonable More

by Dbazjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fischer
Sep 16, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 10, 2025

Super quick service! I was out of there in less than hour. They also filled my windshield fluid at no cost. More

by Amy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Fischer
Sep 10, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 04, 2025

Kevin is the best. Even went the extra mile to help out in an emergency situation, grabbed a courtesy car and got me to where I needed to be. Appreciate Kevin! More

by Seanheff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fischer
Sep 04, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

August 30, 2025

Kevin was great, took the exact amount of time to complete the job. He is very nice to work with. More

by George.broome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 30, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We’re glad to hear Kevin provided exactly the service you needed and made the process smooth and pleasant. We appreciate your feedback and look forward to serving you again!

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