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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,526 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 642 service reviews
April 04, 2026
This is my first experience with the service department at Dick Scott. Kevin F. was a great listener to my previous experiences at a different dealership. He wasn’t pushing or demanding. I appreciate his k at Dick Scott. Kevin F. was a great listener to my previous experiences at a different dealership. He wasn’t pushing or demanding. I appreciate his knowledge and recommendations. I’ll be back. Thanks, Kevin. More
by Debra O.
Employees Worked With
April 02, 2026
Kevin and all the workers were professional and friendly. Great service and fast. Highly recommend. Great service and fast. Highly recommend. More
by Beth H
Employees Worked With
March 26, 2026
Kevin the service advisor took care of me. He let me know my filter was dirty. Now that’s good customer service. Kevin is an excellent service advisor. He let me know my filter was dirty. Now that’s good customer service. Kevin is an excellent service advisor. More
by Ohio State
Employees Worked With
March 25, 2026
The service was outstanding. Kevin was friendly, informative, and the maintenance was completed in less time than I expected. Kevin was friendly, informative, and the maintenance was completed in less time than I expected. More
by Gisp1949
March 24, 2026
They did a great job on my dodge journey and Tim was extremely helpful and kept me informed the whole time they had my car extremely helpful and kept me informed the whole time they had my car More
by Bigmandp
Employees Worked With
March 17, 2026
I had a great experience with routine maintenance. The person who made the appointment was friendly and had a flexible schedule, and Kevin made sure I got what I needed in an efficient manner. He was The person who made the appointment was friendly and had a flexible schedule, and Kevin made sure I got what I needed in an efficient manner. He was polite & checked multiple times to make sure everything was addressed. More
by Katherinebenson0713
Employees Worked With
Kevin
January 29, 2026
I bought a 2022 Jeep grand Wagoneer from them under false pretenses had a vehicle only a couple months less than 10,000 miles. My very first oil change revealed issues with my vehicle that should not be ther pretenses had a vehicle only a couple months less than 10,000 miles. My very first oil change revealed issues with my vehicle that should not be there considering the full inspection that they obviously lied to me about during the purchase. I’ve gotten a runaround about the second key that was owed to me. All I was trying to do is figure out answers. Yes I was upset who wouldn’t be with $100,000 vehicle that they swear they’re not liable for. Then the owner called me told me to stop harassing his employees and then they called the police on me now they refuse to do anything with my vehicle and I have to pick it up. If you purchase from them, you’re very stupid. I’m suing them. And that’s what they’re upset about. That’s why they called the police. I was sure to let the officer know that that was not a threat. It was absolutely a promise. My lawyer is involved already. I have all the proof they responsible for what’s wrong with my vehicle but no one wants to take responsibility which is what usually happens. Just now, they will sugarcoat everything lie to your face and then act stupid when you come to them with the issue with your vehicle. The woman who was transferring my calls was very rude. The owner himself was very rude very unprofessional in my opinion. I will never buy another vehicle from them More
by Ashley jackson
Employees Worked With
Other Employees :
Jamie Hoffman
January 07, 2026
Tim Ferrin was very professional and kind in handling my recent service. He went to additional steps in diagnosing and working with me on a minor issue. I would enjoy working with him again. recent service. He went to additional steps in diagnosing and working with me on a minor issue. I would enjoy working with him again. More
by cke2016
Employees Worked With
