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Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

3.8
607 Reviews

607 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

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December 27, 2018

Inadequate service for a dealership Need to return for same service. Poorly done first time. Should I trust this dealership for the future? Should I recommend this dealership to a friend More

by Jeeplover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The employee did not introduce himself.
Dec 28, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are very sorry to hear you were not satisfied with your experience at our dealership; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. Our Service Director has been made aware of your experience. He can also be reached at 734-451-2110.

December 20, 2018

Great in and out 45 minutes for oil change and tire rotation Called at 4:45pm and asked if I could bring my vehicle in 15 minutes to get oil change and tire rotation and Jason said it was no problem and I was ou More

by E.S.Hesano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bone
Dec 22, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that Jason provided you with the best experience and customer service! We look forward to seeing you on your next visit!

December 20, 2018

Dick Scotts could not repair my vehicle Repair team just ran some diagnostic report and did not repair the vehicle for what I brought it in for. Totally waste of time and very much dis-satis More

by GuessWho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are sorry to hear you were not satisfied with your experience at our dealership; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. We apologize for any inconvenience in scheduling your appointment. Our diagnostic report and inspection did not detect a malfunction with your vehicle needing repair. Our Service Manager is aware of the concerns in your review. He can also be reached at 734-451-2110.

December 19, 2018

Body staff are always very nice quality of service is great....staff are always willing to give me an update and helped me out with a loaner word word word word word word More

by scotyoas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Krystoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Lado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Monforton , Kevin Dodd
Dec 19, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad we could provide you with the best experience and customer service!

December 18, 2018

New lease Had a great experience with my new car lease everyone was wonderful with everything. Wonderful Jeep my first time having a Jeep will definitely lease More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep and thank you for your review! We are glad to hear that you were provided with a great experience and customer service! We hope you enjoy your new vehicle!

December 17, 2018

Service/Work Service was exceptional. Service rep, Joe, was very professional and cordial. Give that guy a raise! Very helpful in explaining what our issue was. W More

by tedcavender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Dec 18, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Joe provided you with the best experience and customer service! We look forward to seeing you on your next visit!

December 13, 2018

Jason Bone was really good! Heating! Very fast and courteous service! We appreciate it. When we need service in future, we will definitely use Dick Scott. Jason Bone is the grea More

by ralphdzollars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bone
Dec 14, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Jason provided you with such great customer service! We look forward to seeing you on your next visit!

December 12, 2018

Superb service, excellent customer care! Made an appointment to have my Jeep Cherokee looked at, transmission was slipping, needed an oil change and tire rotation, and have my brakes checked More

by stgrasela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Dec 14, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad we could provide you with such great customer service during your visit with us. We look forward to seeing you on your next visit!

December 11, 2018

Satisfied customer review Very knowledgeable staff here. Handles problems prompt & fair. Dick Scott dodge Chrysler dealership is a overall nice place to bring a vehicle to be s More

by victor b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Goodlow, Joe Nall, Jason Bone, Sarah Ashworth
Dec 12, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have been able to provide you with such great customer service. We look forward to seeing you on your next visit!

December 09, 2018

2008 Jeep JK tires shocks and springs. I met service departments Jason Bone and ordered tires for my JK. I had purchased shocks and springs off of Craigslist and had Dick Scott install the More

by joelabeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock, Rob Goodlow, Jason Bone
Dec 10, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service! We look forward to seeing you on your next visit!

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