Dick Scott Chrysler Dodge Jeep Ram - Service Center

Jason was really great at listening. Jason is in your service department and I think he is new! He not only listened but met eye to eye communication, which is rare today! He answered Jason is in your service department and I think he is new! He not only listened but met eye to eye communication, which is rare today! He answered the problem. More

Not a great experience this time Was told part was in, yet 3 days after was told the part wasn't up to standards after we brought in the mini van and had to wait another 2 days. 5 day Was told part was in, yet 3 days after was told the part wasn't up to standards after we brought in the mini van and had to wait another 2 days. 5 days total. When we received the mini van back it wasn't cleaned out. It was filthy. Dirty hand prints everywhere. Usually We have a great experience here. However, this time was below average. Did speak to a manager on the way our which she agreed that it was below standard and she said to bring back another time because we couldn't wait. More

The worst experience ever for this dealership For the first time I was disappointed and annoyed. I took my truck in on Saturday because my tire had a slow leak. I was told I had a nail in my tire. For the first time I was disappointed and annoyed. I took my truck in on Saturday because my tire had a slow leak. I was told I had a nail in my tire. I went to my original salesman to inquire if I had tire protection on my vehicle. He told me that I indeed had it. I relayed that to my service man. I sat in the waiting area and after an hour I was told that they would order the tire and it would be here Monday. I returned on Monday sat in the lobby again for over a hour to be told that it would be in Tuesday. I showed up Tuesday only to be told that he said it would be in Wednesday at 1:30. I told him I would be back Thursday to get it fixed. I came in Thursday and sat for at least 2 hours before the service man came and told me that me order was canceled on the supplier end. Then they put me in a rental 45 minutes later. I was told they would call me when my truck was ready. They called me as I was walking out the door to go to work at 1 pm on Friday. They didn’t even wash my truck. More

Great service and a friendly atmosphere Friendly atmosphere and work completed as promised. Jim McCloud took great care of me. I would not hesitate to bring my car back in and I would high Friendly atmosphere and work completed as promised. Jim McCloud took great care of me. I would not hesitate to bring my car back in and I would highly recommend Dick Scott to anyone. More

As always, another good Service call. I wrote another review already, but thought I would rate again. Again, very pleasant experience. Jim McCloud is always very nice to me and helpful. Th I wrote another review already, but thought I would rate again. Again, very pleasant experience. Jim McCloud is always very nice to me and helpful. This is a good, reliable place to take your car for service. Especially being a female, I've gotten jerked around before but never here. Always a smiling face to greet me and a pleasant experience, as far as getting your car serviced can be. If you need something done to your car, this is the place to go. More

Over charged Charged for oil change labor of 31.95. Was never charged that before. Noel was very nice. Cleared things up for next oil change. Ok. Charged for oil change labor of 31.95. Was never charged that before. Noel was very nice. Cleared things up for next oil change. Ok. More

Too many issues to list I had way to many issues with the service department to list. I Would give it ZERO stars if it allowed.DO NOT GO THERE!! I had way to many issues with the service department to list. I Would give it ZERO stars if it allowed.DO NOT GO THERE!! More

Excellent Great service guy. I was very satisfied. He saw me waiting in line at the cashier and it was taking a while. He knew I wouldn't owe anything so he bro Great service guy. I was very satisfied. He saw me waiting in line at the cashier and it was taking a while. He knew I wouldn't owe anything so he brought me out to his desk and took care of getting my paperwork and getting me out of there. Thanks More

Took care of me, gave me a rental, and kept me in the loop Joe was a great service center employee. He was funny, light hearted, and gave me a rental vehicle for the repairs. Appreciated the great service. Joe was a great service center employee. He was funny, light hearted, and gave me a rental vehicle for the repairs. Appreciated the great service. More

service I have used Dick Scott service center for years and they generally take care of any service issues I have the same day.I would highly recommend using I have used Dick Scott service center for years and they generally take care of any service issues I have the same day.I would highly recommend using them! Also if your in the market for a new car Dick Scott is the place to go, hands down! More