Dick Scott Chrysler Dodge Jeep Ram - Service Center

Service was great! Great communication and easy to work with; service was timely and everything was communicated back to me so that I was never left in the dark on anyth Great communication and easy to work with; service was timely and everything was communicated back to me so that I was never left in the dark on anything. More

Oil change/tire rotation I made an on line appointment for 3:30. When I arrived, the service center was busy. I drove up, spoke to the service staff and they had my vehicle pa I made an on line appointment for 3:30. When I arrived, the service center was busy. I drove up, spoke to the service staff and they had my vehicle parked within 5 minutes. The service took a reasonable amount of time and was close to the time quoted by staff. Overall, this visit was great! More

Took 3 days just to run a diagnostic test on my car. I had to call to get an update on my car because no one called me. After getting angry and upset with my service guy someone finally looked at it. Afte had to call to get an update on my car because no one called me. After getting angry and upset with my service guy someone finally looked at it. After they found the problem it was fixed fast which I appreciated but I was not happy with the struggle I had to go through just to have someone test it. Also they changed my license plate holder without my my consent and therefore I will be taking it off and changing it. Overall I was not very satisfied with this place. More

Service was excellent. Had an oil change and tire rotation. Work was done in a timely manner. I am always taken good care of when I come in. rotation. Work was done in a timely manner. I am always taken good care of when I come in. More

Left vehicle for a day & half of my work was done . Still have dropped door noticed once home 😡 The manager handling paperwork excellent ! not the service.dissappinted 😒 👎 have dropped door noticed once home 😡 The manager handling paperwork excellent ! not the service.dissappinted 😒 👎 More

Nice and easy experience setting up appointment, vehicle drop off and pick up, and very quick turn around. Pleasant surroundings and people (Joe) were pleasant to work with throughout the process. drop off and pick up, and very quick turn around. Pleasant surroundings and people (Joe) were pleasant to work with throughout the process. More

Service dept has a lot to be desired.Service mgr ruse, Service dept has a lot to be desired. Service mgr ruse, would hlep turned and walked away. Other service.employee just said cant look at your vehicle Service dept has a lot to be desired. Service mgr ruse, would hlep turned and walked away. Other service.employee just said cant look at your vehicle til next week. No help no explanation. The first time i came in for an oil change the service dept damage the truck and wouldnt take responsibility for until Mr Scott got involved. Sales person was good, but will never return for service. More

The only dealer that I trust. Everybody is very friendly and I recommend Dick Scott for my jeep. The best service I’ve ever had compared to all other dealers and I recommend Dick Scott for my jeep. The best service I’ve ever had compared to all other dealers More

Nice and courteous team. Maintained CDC and state guidelines. Prompt response and service completed within the time committed. Vehicle was ready when I reached to pickup and touch less and quick paym guidelines. Prompt response and service completed within the time committed. Vehicle was ready when I reached to pickup and touch less and quick payment allowed me to get in and come out within minutes with no wait required. Good Job to the whole team. Thank you for taking care of Customer during this pandemic crisis. More

I called to make an appointment— very easy. I had to wait in line despite having an appointment and being early. All went well; Jim did a good job with minimal contact. Did see the car jockey wearing his in line despite having an appointment and being early. All went well; Jim did a good job with minimal contact. Did see the car jockey wearing his mask on his chin — he corrected after I made comment. More