Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
611 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
Service was excellent. Had an oil change and tire rotation. Work was done in a timely manner. I am always taken good care of when I come in. rotation. Work was done in a timely manner. I am always taken good care of when I come in. More
Left vehicle for a day & half of my work was done . Still have dropped door noticed once home 😡 The manager handling paperwork excellent ! not the service.dissappinted 😒 👎 have dropped door noticed once home 😡 The manager handling paperwork excellent ! not the service.dissappinted 😒 👎 More
Nice and easy experience setting up appointment, vehicle drop off and pick up, and very quick turn around. Pleasant surroundings and people (Joe) were pleasant to work with throughout the process. drop off and pick up, and very quick turn around. Pleasant surroundings and people (Joe) were pleasant to work with throughout the process. More
Service dept has a lot to be desired.Service mgr ruse, Service dept has a lot to be desired. Service mgr ruse, would hlep turned and walked away. Other service.employee just said cant look at your vehicle Service dept has a lot to be desired. Service mgr ruse, would hlep turned and walked away. Other service.employee just said cant look at your vehicle til next week. No help no explanation. The first time i came in for an oil change the service dept damage the truck and wouldnt take responsibility for until Mr Scott got involved. Sales person was good, but will never return for service. More
The only dealer that I trust. Everybody is very friendly and I recommend Dick Scott for my jeep. The best service I’ve ever had compared to all other dealers and I recommend Dick Scott for my jeep. The best service I’ve ever had compared to all other dealers More
Nice and courteous team. Maintained CDC and state guidelines. Prompt response and service completed within the time committed. Vehicle was ready when I reached to pickup and touch less and quick paym guidelines. Prompt response and service completed within the time committed. Vehicle was ready when I reached to pickup and touch less and quick payment allowed me to get in and come out within minutes with no wait required. Good Job to the whole team. Thank you for taking care of Customer during this pandemic crisis. More
Customer Service I found the people in the service department to be both knowledgeable and very helpful. And I must say, it is always a wonderful surprise when paying I found the people in the service department to be both knowledgeable and very helpful. And I must say, it is always a wonderful surprise when paying my bill and finding there is a unexpected discount on the price! This is the second time this has happened. Believe me when I say I COULDN'T HAVE BEEN MORE HAPPY and you complimentary car wash a-l-w-a-y-s rings my bell (ha ha)!!!! More
Everytime we take our minivan into Dick Scott we end up with another problem or the orginal problem not being fixed. We were supposed to take our van on a road trip but had to rent a car because the van ca with another problem or the orginal problem not being fixed. We were supposed to take our van on a road trip but had to rent a car because the van came back with no air conditioning. We are frustrated and disappointed again More
I called to make an appointment— very easy. I had to wait in line despite having an appointment and being early. All went well; Jim did a good job with minimal contact. Did see the car jockey wearing his in line despite having an appointment and being early. All went well; Jim did a good job with minimal contact. Did see the car jockey wearing his mask on his chin — he corrected after I made comment. More
Friendly, polite, engaging. Didn't rush me I always get service done at Dick Scott CDJR. The staff are excellent. Helpful, understanding and patient. He explained a few options I didn't realiz I always get service done at Dick Scott CDJR. The staff are excellent. Helpful, understanding and patient. He explained a few options I didn't realize I had. Explained everything thoroughly. More