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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,200 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,200 reviews

March 23, 2022

The sales rep was awesome, the service after wad awesome, until Mr. Butch called me after I took my jeep home from the service department waiting for a call from the manager for items on my jeep that they we More

by Lulu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lulu responded

I was threatened to pay a bill that i had no evidence of ever having the services performed or any bill to view. This was right before Christmas too. Seems strange that my salesperson and two service people no longer work there.

February 26, 2022

I had a great experience at this dealership and I was able to come to them with any questions I had More

by CHELSEAZERFAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Feb 28, 2022 -

Dick Scott Motor Mall responded

Thanks for sharing your thoughts about your experience with Dick Scott Motor Mall. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

February 16, 2022

Great experience with Jud and Rick. Good details on truck options and upgrades. Financial review was good. More

by DPATTON1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Feb 17, 2022 -

Dick Scott Motor Mall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jud and Rick here at Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

February 10, 2022

Came by to see what Jeep wrangle inventory they had and fell in love with a 2014 sport . Talked with Jammie and was driving it home that day.. More

by BOWHUNTR50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Simmons, Paul Ziffer, Jamie Mentel
Feb 11, 2022 -

Dick Scott Motor Mall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jamie to be a positive one. We hope you enjoy your new Jeep Wrangler and don't hesitate to reach out if you need anything else. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

February 07, 2022

Fantastic service, great salesperson Jus Scott, sales experience went very smoothly. Looking forward to great fun! More

by oralsur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Feb 07, 2022 -

Dick Scott Motor Mall responded

Thank you so much for your wonderful review! We are thrilled that Jud had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car! We thank you for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

Feb 07, 2022 -

Dick Scott Motor Mall responded

Thank you so much for your kind review! We hope you love your new vehicle!

February 06, 2022

Dick Scott Motor Mall offers excellent customer service and reasonable prices. I've been leasing with Jud and Nelson for over 15 years. More

by MARKBUZZITTA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Feb 07, 2022 -

Dick Scott Motor Mall responded

Congratulations on your new vehicle, Mark! We are so glad that we had the opportunity to work with you over the past 15 years; we truly appreciate your business. Thank you for taking the time to leave us this fantastic five-star review. We look forward to continuing to serve you in the future, Mark. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 16, 2022

Nelson Cypher has been our trusted go-to for many years when we are ready to purchase a vehicle. I've lost track of how many purchases he has helped us with but we appreciate his honesty and work ethic and More

by TZICK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons, Paul Ziffer
Jan 18, 2022 -

Dick Scott Motor Mall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nelson has met your expectations. Thank you again for choosing Dick Scott Motor Mall, we look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 04, 2022

Outstanding all the way around! The best of everything you could ask for when buying a car or truck! More

by KIRKRUDDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Cunningham
Jan 05, 2022 -

Dick Scott Motor Mall responded

Thank you so much, Kirk, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 03, 2022

Nelson Cypher did a great job made buying my Ram 1500 easy and stress free. More

by ryanbrowne78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Jan 04, 2022 -

Dick Scott Motor Mall responded

We are very happy to hear that Nelson and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

December 15, 2021

“World class service” and Top rated service they encourage you to feel the difference. Only applies to sales per this employee. Appointment are made for only consultations the he completes the servi More

by Kim P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Butch Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Cunningham
Dec 21, 2021 -

Dick Scott Motor Mall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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