Dick Scott Motor Mall

Through the entire process, everyone at Dick Scott Motor Mall was great to work with. I would recommend this dealership to all of my friends and family! Mall was great to work with. I would recommend this dealership to all of my friends and family! More

While we ended up buying a used Pacifica from the lot, we do appreciate the effort to bring us a new vehicle to inspect from your other dealership. Thank you Jillian! do appreciate the effort to bring us a new vehicle to inspect from your other dealership. Thank you Jillian! More

Very nice people well taken care of vehicles no stress love this place no problems would go there again and tell my friends and family love this place no problems would go there again and tell my friends and family More

Not only was Jud unwilling to allow his service staff to help a customer with an ongoing, documented, recorded problem, but he was too "busy" to pick up the phone and explain to me voice to voice. He had no help a customer with an ongoing, documented, recorded problem, but he was too "busy" to pick up the phone and explain to me voice to voice. He had no problem delegating a courageous conversation to one of his subordinates, Chris. I not only will never purchase from Dick Scott again, I will not purchase from Chrysler/Dodge/RAM/JEEP. This dealership (with the exception of Jillian) has no integrity and is as progressive in the industry as it's sad, dimly lit, incredibly outdated showroom. More

Rick is a pleasure to work with. Answered all of my questions. Made my lease trade-in and new lease purchase very smooth on our new Wrangler 4Xe! questions. Made my lease trade-in and new lease purchase very smooth on our new Wrangler 4Xe! More

Jullian has gone above and beyond to help me! My car burned to a total loss yesterday on their lot, and she reached out in many ways to offer help, I was kidding with her about needing a car, and this m burned to a total loss yesterday on their lot, and she reached out in many ways to offer help, I was kidding with her about needing a car, and this morning she made that wish come true! She is certainly an asset to Dick Scott Motor Mall, and coupled with a good sales team, she was fun and easy to work with! Thank you, Miss J! PS. Thanks to all who offered with the fire and details afterward! More

Jillian at Dick Scott was amazing! When we weren’t able to locate a Jeep Rubicon with the features I was looking for, she helped me order one exactly how I wanted it!! Through all my crazy calls, emails, to locate a Jeep Rubicon with the features I was looking for, she helped me order one exactly how I wanted it!! Through all my crazy calls, emails, and texts— Jillian was top notch!! Thanks so much for helping make my Jeep dream come true! Happy to be a member of the “wave” club now! More

We were Very happy with Tom K. and the staff. Our deal was a little complicated than the normal buy and trade in on our end. However, the team at Dick Scott Motor Mall dealt with our request in stride. was a little complicated than the normal buy and trade in on our end. However, the team at Dick Scott Motor Mall dealt with our request in stride. We had ordered a 2021 Pacifica Limited Hybrid but with the current plant shutdowns and semiconductor shortage it was not going to happen for a while. They were able to do a dealer trade for a vehicle that met our requirements and gave us some extras, along with using the sizeable April incentives for the Pacifica hybrid More

My experience at Dick Scott Motor Mall was great, everyone was welcoming and friendly. I love my new Jeep Wrangler Rubicon. The process was smooth with no unexpected surprises. Nelson personally a everyone was welcoming and friendly. I love my new Jeep Wrangler Rubicon. The process was smooth with no unexpected surprises. Nelson personally assisted me in setting up my Jeep's touch screen display and since this is my second Jeep Wrangler I learned a few things that I hadn't discovered before. I will gladly give this dealership 5 stars and recommend them to all of my friends and family. More

We drove through your dealership one night on a whim after hours to look at used trucks on your lot. A phone call to the dealer answered by Nikki led us to Rick. She went out of her way to set up a mee after hours to look at used trucks on your lot. A phone call to the dealer answered by Nikki led us to Rick. She went out of her way to set up a meeting when she wasn't even going to be working when we came in to see the trucks. Rick greeted us with a warm welcome and had the truck pulled up front ready to go. The cleanliness of the used vehicle was superb. Rick;s knowledge of the features on the truck blew our minds, he walked through each and everyone of the features before he sent us on our way to test drive. He offered refreshments, he kept us informed of what he was doing at all times when he had to excuse himself and step away. He pulled up a second truck for us to drive and again went through the whole comparison between the two trucks. He addressed us by first names, we always felt welcomed. The finance gentlemen, Ryan even came out from his office to speak with us about the price, and financing options. The service department was able to add a new accessory we purchased immediately for us. The person who cleaned and detailed our new truck also did a great job. In the end, Dick Scott employees turned a lifetime Ford customer, who has only owned Ford cars and truck into a first time Ram truck owner. Thank you for a memorable, fun, truck buying experience. More