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Dick Scott Motor Mall

Fowlerville, MI

4.6
1,209 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,209 reviews

October 22, 2020

Perfect Service will always buy my car from Nelson I love my new Car great to see Judf again. Thank you again for the great Service. More

by DEBRAGRUBB2059
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Goodwin, Ryan Simmons
Oct 22, 2020 -

Dick Scott Motor Mall responded

Debra, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 22, 2020

I did not get my "best Shot". The Sale during was excellent, after the sale though things went sideways fast. I had negotiated floormats into the deal. I was told by Rick that he said he would try. I More

by deamonkinn
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Tavormina
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2020 -

Dick Scott Motor Mall responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue, or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Jud Scott

Nov 09, 2020 -

deamonkinn responded

Jud; Thank you for the response.

October 20, 2020

Extremely satisfied with my experience at Dick Scott Motor Mall. Loving my new Jeep Gladiator. My sales person Rich was very knowledgeable and made my purchase quick and easy. A+A+A+ More

by Patowbud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Oct 20, 2020 -

Dick Scott Motor Mall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 20, 2020

I really appreciate the friendly and patient customer service at Dick Scott Motor Mall. The salesmen I worked with went above and beyond to make me happy. And I ended up in a great vehicle! More

by Rob Cameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Oct 20, 2020 -

Dick Scott Motor Mall responded

Thank you so much, Rob, for choosing Dick Scott Motor Mall! Congrats on your new purchase, and let us know if we can be of any more assistance! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 19, 2020

Did a great job working out the details. The trade in was smooth. Found the car on line. Working with Jillian on the phone and in person was a pleasant experience. Positive recommendation! More

by RONALD.KEITH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Goodwin, Ryan Simmons, Jillian Lesperance
Oct 19, 2020 -

Dick Scott Motor Mall responded

It's great to hear that Jillian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 13, 2020

Rick was very accommodating and made the trade as painless as possible. Under the circumstances, delivering the vehicle, was really great! Thank you Rick for helping make this deal a breeze! More

by wdale488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Oct 14, 2020 -

Dick Scott Motor Mall responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 06, 2020

Bill was great to work with. Likely my fastest and easiest car buying experience. Awesome customer service. From our initial phone conversation, Bill kept in contact without being pushy. He provided c More

by chrisg248
Recommend Dealer
Yes
Employees Worked With
Bill Kiesgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Dick Scott Motor Mall responded

Chris, Thank you for sharing your experience with us! We're happy to hear it went well Bill working with and hope you enjoy your new vehicle. We truly appreciate your feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 04, 2020

Bill was very helpful, could not have made the process of buying my first new car easier. Thank you Bill for being so kind and informative. More

by amyers5961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kiesgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Oct 05, 2020 -

Dick Scott Motor Mall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bill and the rest of our team, and we look forward to working with you again. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 02, 2020

He listen and was attentive to our needs. Wonderful will work with him again. Replied to our questions in a timely manner. Will recommend him to others. More

by rammage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kiesgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Dick Scott Motor Mall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 02, 2020

Nelson is absolutely AMAZING to work with! Very kind, to the point and try's everything to satisfy you. We loved work with Nelson and we will continue to work with him for as long as he's working!!! Thank Y More

by zgirlfriday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2020 -

Dick Scott Motor Mall responded

Thanks for your feedback on your recent visit to Dick Scott Motor Mall. I'm glad to hear that Nelson was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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