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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,276 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,276 reviews

May 12, 2020

I have been servicing my vehicles for 20+ years @ Dick Scott. The new bunch of service idiots have screwed it up! Never been treated worse. I’M Done!!! More

by erictober
Recommend Dealer
No
Employees Worked With
Bob Wachterhauser, Autum Chapdelaine, Chris Collins, Kyle Makowski
May 30, 2020 -

Dick Scott Motor Mall responded

Hi Eric, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to reach out to us directly. Jud Scott

May 11, 2020

Great service on Chevy I purchased a used Chevy from Dick Scott last fall, and it was in need of some repairs. Jud Scott set me up with a service appointment, and Chris Coll More

by RICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Collins
May 11, 2020 -

Dick Scott Motor Mall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jud and Chris here at Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 11, 2020

I have never had any problems when taking my vehicle here to get an oil change. Normally I wait but this time I dropped my Jeep off. Process seemed to take a lot longer. More

by Robinsom23
Recommend Dealer
Yes
Employees Worked With
Autum Chapdelaine
May 11, 2020 -

Dick Scott Motor Mall responded

Thanks for sharing your thoughts about your experience with Dick Scott Motor Mall. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 11, 2020

Recall Great service ,fast response Friendly and safe environment during this coved 19 pandemic. Stayed in touch with me via text ( updating me with the pr More

by bandit810
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Collins
May 12, 2020 -

Dick Scott Motor Mall responded

Hi Bandit810, Thank you for choosing Dick Scott Motor Mall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 09, 2020

Just want to thank Dick Scott for doing an excellent job on my 2019 Dodge Ram. They have great service and employees. I recommend dick Scott. More

by LES.MILLER
Recommend Dealer
Yes
Employees Worked With
Jesse
May 10, 2020 -

Dick Scott Motor Mall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 09, 2020

I was sold the vehicle that I wanted but it came with many undisclosed issues..... I was told my vehicle was thoroughly inspected prior to purchasing. This was a learned lesson to me to always bring my More

by mrsmith980
Recommend Dealer
No
Employees Worked With
Keith Goodwin, Ryan Simmons
May 26, 2020 -

Dick Scott Motor Mall responded

We're sorry to hear of your experience and would love to get to the bottom of it and see if there is something we can come up with to turn it around for you. Please contact us directly at your convenience. Regards, Jud Scott

May 08, 2020

Bill Kiesgen was a pleasure to deal with. Handled the whole process very professionally and to my complete satisfaction. I m looking forward to working with him again. Very pleased. More

by kevinmorrison
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kiesgen
May 10, 2020 -

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are so glad that Bill had the opportunity to work with you, and that he could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 05, 2020

I'm so happy with this dealership Nelson the salesman I'm so happy with this dealership Nelson the salesman worked with with me an hes so very pleasant..Thank You Dick Scott Motor Mall More

by ARNOTKATHERINE
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
May 05, 2020 -

Dick Scott Motor Mall responded

Hi Katherine, Thank you for taking the time to write this review about Nelson. Our customers are our top priority and your feedback is greatly appreciated. All of us at Dick Scott Motor Mall are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 04, 2020

Very pleasant vist....friendly and did a great job fixing our Jeep. So looking forward to our next visit.did a great jog and thanks you so much More

by JOHNRACHAEL69
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Welbon, Bob Wachterhauser, Autum Chapdelaine, Chris Collins, Kyle Makowski
May 04, 2020 -

Dick Scott Motor Mall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 03, 2020

Unfortunately I had to update my review. Several weeks after turning in an f150 off a lease and leasing 2 new vehicles from them, I received a big bill in the mail. Come to find out after they said they w More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Meghan
Sep 05, 2018 -

Dick Scott Motor Mall responded

Congratulations on your new Ram! We are happy to have had the opportunity to earn your business and find a vehicle to fit your needs and budget. We hope you enjoy your new Ram and we look forward to seeing you on your next visit with us!

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