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Dick Scott Motor Mall
Fowlerville, MI
1,199 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,199 reviews
December 21, 2018
Oil Change I came in for an oil change. Bob was very helpful, and made popcorn while I waited. I arrived early for my appointment, but it still look a little lo I came in for an oil change. Bob was very helpful, and made popcorn while I waited. I arrived early for my appointment, but it still look a little longer than expected. But I overall was pleased. More
by jamieleigh2010
Verified CustomerEmployees Worked With
Scott Combs, Bob Wachterhauser
December 20, 2018
Awesome customer service! Awesome customer service!! Bob, Scott and Dylan were very helpful. I was desperate to get my car looked at and I know they were busy but everyone was Awesome customer service!! Bob, Scott and Dylan were very helpful. I was desperate to get my car looked at and I know they were busy but everyone was extremely helpful and they got me in faster then expected.. I will definitely use them again! Chris Eckler More
by cceckler
Employees Worked With
Not sure which Scott?? Dylan , Scot Butash, Scott Combs, Bob Wachterhauser
December 20, 2018
Rick Tavormina I have leased/bought cars from Rick Tavormina several times in the past when he was at another dealership. When I learned that he had moved to Dick S I have leased/bought cars from Rick Tavormina several times in the past when he was at another dealership. When I learned that he had moved to Dick Scott, I knew I would drive the extra distance to be able to work with him again. I always feels that he tries to help me figure out what vehicle and incentive programs will work best for me. No high pressure. I will walk away from dealing with someone I feel is trying to pressure me into anything. More
by KKRATHS
December 19, 2018
Good work well done Work is started very near my appointment time, and finished on or before it was expected. The people I deal with are friendly and pleasant, and know Work is started very near my appointment time, and finished on or before it was expected. The people I deal with are friendly and pleasant, and know their job. More
by sally_sellers
Employees Worked With
Bob Wachterhauser, Shawn Kiley
December 15, 2018
Steve is the the best! After carefully researching options, my wife and I went to Dick Scott Motor Mall without having a salesperson in mind, but after being introduced to S After carefully researching options, my wife and I went to Dick Scott Motor Mall without having a salesperson in mind, but after being introduced to Steve, I’m glad we went there. Steve was honest, straight forward, and listened to our needs and concerns. Highly recommend stopping by and asking for Steve. More
by Pete33443
Employees Worked With
Steve Schindler
December 13, 2018
Great experience! Very helpful & friendly people that work there. Overall we had a great experience! Nelson went above and beyond to make sure the satellite radio wor Very helpful & friendly people that work there. Overall we had a great experience! Nelson went above and beyond to make sure the satellite radio worked before I left and gave lots of great instructions and tips on using the vehicle’s features. More
by Jmh
December 13, 2018
Oil change/tire rotation a success! I had a very positive and helpful experience with my recent oil change/tire rotation for my 2018 Jeep Wrangler. Bob was very professional, nice and a I had a very positive and helpful experience with my recent oil change/tire rotation for my 2018 Jeep Wrangler. Bob was very professional, nice and attentive. More
by TRSPALDING
Employees Worked With
Bob Wachterhauser
December 13, 2018
Smooth, easy, quick and friendly From the service advisor to the shuttle driver the experience was very pleasant. I will bring my truck to this dealership again. The time from start From the service advisor to the shuttle driver the experience was very pleasant. I will bring my truck to this dealership again. The time from start to completion was outstanding. More
by Emerson
Employees Worked With
Scott Combs
December 12, 2018
Very helpful! Very helpful, and informative. Were very polite and broke it all down for me. I used to be nervous with service, but not anymore thanks to this staff! Very helpful, and informative. Were very polite and broke it all down for me. I used to be nervous with service, but not anymore thanks to this staff! More
by A.ADKINS098
Employees Worked With
Scott Combs
December 12, 2018
Dick Scott Motor Mall Had to have two recalls fixed on my 2017 Chrysler Pacifica Hybrid the people at Dick Scotts Motor Mall fixed everything in a timely manner Had to have two recalls fixed on my 2017 Chrysler Pacifica Hybrid the people at Dick Scotts Motor Mall fixed everything in a timely manner More
by gppriebe
Employees Worked With
Scott Combs, Bob Wachterhauser
