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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,200 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,200 reviews

October 19, 2018

NEVER GOT A CALL BACK BROUGHT MY JEEP CHEROKEE IN MONTHS AGO, DUE TO A CHECK ENGINE LIGHT.....NEVER GOT A CALL BACK WHEN PART ARRIVED WAS TOLD IT WAS A COMMON ISSUE. More

by frankbowles111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Shelton
Oct 23, 2018 -

Dick Scott Motor Mall responded

We are sorry to hear you had a negative experience at our Dealership; at Dick Scott Motor Mall our goal is complete satisfaction and exceptional service to all customers. We understand your frustration and we are sincerely sorry that we did not keep you accurately informed. Our Service Manager has been made aware of your experience and is working to address the concerns in your review. He can also be reached at 517-223-3721.

October 18, 2018

friendly,caring professionals I have purchased and serviced vehicles with Dick Scott for over 10 years. The sales people and the service department have always treated me professio More

by wallpaperhanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Shelton, Shawn Kiley
Oct 23, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have had the opportunity to earn your business over the years and look forward to seeing you on your next visit with us!

October 18, 2018

Purchased a pre-owned car. Recently purchased a used vehicle from Dick Scott Motor Mall. It was a positive experience. All of the individuals I encountered st the dealship wer More

by KIMBERLYROSSGOBLUE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kiley
Oct 23, 2018 -

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are glad Rick and our sales team were able to provide you with such a great purchase experience. We hope you enjoy your new vehicle!

October 18, 2018

Great buying experience at Dick Scott! Our turn in and new lease of a new Dodge Ram truck went without a hitch. Our salesperson, Rick, went above and beyond for us searching for just the More

by Laurie & Kevin Davis
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kiley
Oct 23, 2018 -

Dick Scott Motor Mall responded

Congratulations on your new Ram!! We are so glad Rick was able to provide you with such great customer service. We hope you enjoy your new truck!

October 17, 2018

2018 Jeep Compass Trailhawk I was completely satisfied with Rick and Shawn; I couldn't have asked for two better people. I really love my new Compass; but was a bit disappointed More

by GRATIN21964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kiley
Oct 23, 2018 -

Dick Scott Motor Mall responded

Thank you for your feedback. We are glad your purchase was easy and efficient. We apologize for the dust on your windshield. Our sales manager has been made aware of your experience and is working to address the concerns in your review.

October 17, 2018

Stress-free transaction The sales person was very respectful, didnt push a car I didnt want on me. He listened to what I was looking for and found me the perfect Dodge Journe More

by srina640826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kiley
Oct 23, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have had the opportunity to work with you and find you the perfect vehicle to fit your needs and budget. We hope you enjoy your new Journey!

October 13, 2018

Collision repair Dick Scott motor mall could not have been more helpful after I hit a deer. From getting a tow truck to pick my car through the repair process. Scott w More

by tattootom19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scot Butash, Teri Best, Scott Combs
Oct 23, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have been able to make a stressful repair as easy and efficient as possible.

October 12, 2018

Quick service Came in without an appointment and the service folks got me in and out quickly. Best part was my truck was dirty when I came in and they rinsed it off More

by cbbutler13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton
Oct 19, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad we were able to provide you with great customer service. We look forward to seeing you on your next visit with us!

October 11, 2018

Very pleased with my first dealership purchase! I recently made my first dealership purchase at Dick Scott, and I was very pleased. Nelson was very knowledgeable, and answered all my questions. I wo More

by Xander13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kiley
Oct 11, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad Nelson was able to make your buying experience so easy and informed. We hope you enjoy your new vehicle and look forward to seeing you again on your next visit!

October 11, 2018

great job at Scott's Motor Mall the Scott's team analyzed my vehicles needs within hours and gave me a call summarizing what my vehicle's needs were. the repairs were made the next More

by llawless0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton
Oct 19, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to hear you were provided with such great customer service. We look forward to seeing you on your next visit!

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